[cigos]

I put up a DLL Error topic on the 20th inst and the advice given swiftly by TECH solved the

problem.  However, today two more annoying DLL Errors resurfaced with details shown on

my attachment.

 

Sorry to be a nuisance but I tried the link provided by TECH and checked the NVIDIA driver

again but the errors persist.

 

Further advice would help this old pensioner!

 

 

Kind regards, Cigos

Attached Thumbnails

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Hello cigos,

 

Uninstalling and reinstalling all of the Nvidea software may be required but before doing so lets take a look elsewhere;

 

Download then run Speccy (free) and post the resultant url for us, details here,  this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s. 

[phillpower2]

Hello cigos,

 

Uninstalling and reinstalling all of the Nvidea software may be required but before doing so lets take a look elsewhere;

 

Download then run Speccy (free) and post the resultant url for us, details here,  this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s. 

[cigos]

Hello cigos,

 

Uninstalling and reinstalling all of the Nvidea software may be required but before doing so lets take a look elsewhere;

 

Download then run Speccy (free) and post the resultant url for us, details here,  this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s. 

[cigos]

I hope I have got this right!   Speccy downloaded and resultant URL  is http://speccy.pirifo...zJyYG1MnyYrIAEK

 

Cigos

[phillpower2]

The only Nvidea service shown not to be running is NVIDIA NetworkService Container which unless you have an Nvidea Shield device you do not need in any event, problem is it may have attempted to load and been stopped by something else, what I would suggest is fully uninstall all of the Nvidea software and reinstall only the GTX 960 graphics drivers, unless you are a gamer that records game play etc you really do not need anything else and you should only update drivers if it is to address a known problem, latest drivers Version 372.90 - WHQL here

 

Other things of note in Speccy, one or more could actually be causing the present problem;

 

Your AV protection is shown to be Avast but you also have Iobit Malware Fighter installed, this will cause conflicts of all sorts, Avast is good, Iobit is not highly thought of so I suggest you get rid of it.

 

Can I ask if you are aware that Avast has installed SafeZone browser plug in into your browser.

 

Antivirus

Avast Antivirus

Antivirus: Enabled

Company Name: AVAST Software

Product Version: 12.3.2280

Virus Signature Database: Up to date

Windows Defender

 

IMF.exe

Process ID: 8444

User: SYSTEM

Domain: NT AUTHORITY

Path: C:\Program Files (x86)\IObit\IObit Malware Fighter\IMF.exe

Memory Usage: 43 MB

Peak Memory Usage: 69 MB

IMFsrv.exe

Process ID: 2500

User: SYSTEM

Domain: NT AUTHORITY

Path: C:\Program Files (x86)\IObit\IObit Malware Fighter\IMFsrv.exe

Memory Usage: 5.17 MB

Peak Memory Usage: 9.88 MB

LiveUpdate.exe

Process ID: 2072

User: SYSTEM

Domain: NT AUTHORITY

Path: C:\Program Files (x86)\IObit\LiveUpdate\LiveUpdate.exe

Memory Usage: 10 MB

Peak Memory Usage: 11 MB

 

The following are scheduled updates, some of the software should not be allowed near a computer and others you should manually check for updates yourself, you are less likely to get malware infection or bad updates if you stick to this routine, if its not broke, don`t fix it.

 

Scheduler

24/09/2016 22:05;: Adobe Flash Player Updater Check for updates yourself but only if having issues or if prompted to.

24/09/2016 22:19;: GoogleUpdateTaskUserS-1-5-21-1570467887-2726206698-1849743691-1003UA

24/09/2016 22:20;: GoogleUpdateTaskMachineUA

25/09/2016 10:21;: SafeZone scheduled Autoupdate 1458720217 Often installs without a person knowing and can cause conflicts with other brand AV products.

25/09/2016 21:00;: Adobe Acrobat Update Task  Check for updates yourself but only if having issues or if prompted to.

25/09/2016 21:19;: GoogleUpdateTaskUserS-1-5-21-1570467887-2726206698-1849743691-1003Core

25/09/2016 21:20;: GoogleUpdateTaskMachineCore

25/09/2016 22:00;: Patch My PC Check for updates yourself but only if having issues or if prompted to by Adobe.

ASC9_SkipUac_david Iobit Advanced System care is junk, it is at best a gimmick and at worst a danger to any computer, see info here

CCleanerSkipUAC Not necassary to allow this to schedule checking for updates, the average user should only need to run CCleaner once every couple of wks, update manually when you actually run CCleaner.

Driver Booster Scheduler This and all of the following are junk that will slow down your computer and have the potential to hose it, no good comes from any Iobit or Glary programs.

Driver Booster SkipUAC (david)

GlaryInitialize 5

GU5SkipUAC

PrivaZer_SkipUAC

SmartDefrag_AutoAnalyze

SmartDefrag_Startup

SmartDefrag_Update

SnailDriverSkipUSC

Uninstaller_SkipUac_david

 

[cigos]

I was not aware but you are correct.  Safezone browser is on my C Drive.

 

Do I need to remove it now?

 

Cigos

[phillpower2]

Entirely up to you Cigos but I would be more concerned with getting rid of all of the other junk that I mention in my reply #5 and trying a fresh install of the drivers for the video card, no Geforce Experience etc.

 

Just some info on the Avast SafeZone browser, Avast has done nothing untoward by installing it as when you install Avast you agree to the EULA which includes permitting Avast to modify their products on your computer, there is also a custom installation option which allows an end user to install some but not all of the Avast components, Avast FAQ here explains.

[cigos]

uninstalled NVIDIA drivers but when I tried to download 372.90 driver I have

message 'Nvidia installation cannot continue, not compatible with this version

of windows.'

[cigos]

Also says it could not find the hardware.

[phillpower2]

Not sure which 2GB version of the card you actually have so please download the appropriate Windows 10 drivers for your card from the selection here

[cigos]

The spec when I bought it described it as an Nvidia 2GB GeForce GTX 960 graphics card.

 I cannot recognise which driver on your link applies.  Are there any clues  to identify

which of the many on your link which refers to mine? 

 

Cigos

[cigos]

Drivers downloaded but DLL errors still a problem.

[phillpower2]

Have you carried out all of the remedial steps that I suggested.

[cigos]

Yes.  GeForce Experience is still on my drive, though. Do I get rid of that as well?

[phillpower2]

Yes, uninstall GeForce Experience and, test then post back with an update for us.