[JohnnyTurn]

Hello!!      

 

 

     For the past few weeks, my computer has been acting really slow. It takes a long time to boot up, my applications take a long time to open up and webpages on my browser take a long time to load. Can someone tell me how I can speed up my computer?? It is a Lenovo Ideapad 110. Thanks in advance!!!!

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Hello JohnnyTurn,

 

Download then run Speccy (free) and post the resultant url for us, details here,  this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s. 

[phillpower2]

Hello JohnnyTurn,

 

Download then run Speccy (free) and post the resultant url for us, details here,  this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s. 

[JohnnyTurn]

Hello Technician, 

 

 

This is the URL. 

 

http://speccy.pirifo...eWL0ITusUMwHjeq

Edited by JohnnyTurn, 12 March 2017 - 04:52 PM.

[phillpower2]

Apologies for the delay getting back to you JohnnyTurn 

 

Only two things that I can see in Speccy that may cause you issues are your choice of AV protection and TunnelBear, can I ask if the problems began after you had installed either program and if McAfee is a paid for product or a free version.

[JohnnyTurn]

The version of McAfee is a free version. Should I uninstall it and TunnelBear?

[phillpower2]

Yes, please use the McAfee removal tool, details here uninstall TunnelBear + refer to my canned text below;

 

Are you aware that Windows 8, 8.1 and 10 have an updated version of Windows Defender that offers the same real time protection as Microsoft Security Essentials, you do not need third party AV protection and by not installing any you are reducing the possibility of potential conflicts and freeing up resources on your computer, information courtesy of admin here

 

 

Once McAfee has been fully removed, please check that Windows Defender has been automatically re enabled and allow it to update and scan your computer to make sure that it gets a clean bill of health.

[phillpower2]

Not heard back from you JohnnyTurn, do you still require assistance or is the issue now resolved, an update would be appreciated.

[JohnnyTurn]

I apologize for my late response. I am going to follow your instructions from your previous reply. Again, I want to thank you for your assistance (which I will still be needing       ). 

[phillpower2]

No problem and thank you for letting us know that you were still around 

[JohnnyTurn]

On the link you gave me, it says that if McAfee was pre-installed on your computer by the manufacturer you should activate your subscription. McAfee was pre-installed but how do I activate it?

[phillpower2]

If McAfee is already running then it has been activated and when pre installed it is most often a trial or free version, run the MCPR tool and it should remove it.

[JohnnyTurn]

I followed your instructions. My computer does work a little bit faster. Still, are there any tips on how to speed it up??

[phillpower2]

Thanks FreeBooter