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win 7 pro factory reset


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#16
bjr1000

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http://speccy.pirifo...xLSODCeCvBYuzuY

 

sleepydude

 

there are updates available

 

thanks

bj


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#17
SleepyDude

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Hi,

 

» Check the Disk for Errors

  • open the Command Prompt as Administrator (Tutorial)
  • type the command:

    chkdsk /f /x C:
    Note: When it ask if you want to checked the volume next time the system restarts answer Yes
  • Restart the Computer and let the check run during boot.


Next,
  • download ListChkdskResult
  • execute the file and accept all the windows prompts to authorize the program to run
  • Notepad will open with a report showing the chkdsk result
  • copy & paste the log to your reply

 

Next let windows install the Updates, probably you will see less free space available but when there are no more updates to install we can clean a folder used by WU and gain more free space.


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#18
bjr1000

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 Attached File  ListChkdskResult.txt   326bytes   260 downloads

 

sleepydude

 

this is what i got

 

bj


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#19
SleepyDude

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Hi,

 

Did you see the chkdsk process running during boot?

 

chkdsk_reboot_startup.png

windows-7-chkdsk-8.jpg

 


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#20
bjr1000

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after installing new updates and restarting; the black screen [ shown in your last post ] appeared .

 

it went through 3 stages of checks and on completion the screen went blank and therefore  i could not see the result.

 

bj


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#21
SleepyDude

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after installing new updates and restarting; the black screen [ shown in your last post ] appeared .

 

it went through 3 stages of checks and on completion the screen went blank and therefore  i could not see the result.

 

That is ok, run ListChkdskResult again and it should show the result.

 

The other log was empty.


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#22
bjr1000

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Attached File  ListChkdskResult.txt   10.48KB   259 downloadsAttached File  ListChkdskResult.txt   10.48KB   259 downloads

 

here are the results

 

bj


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#23
SleepyDude

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Thanks for the log.

 

Try to install all the Windows Updates until there are no more to install.


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#24
bjr1000

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updates are now installed


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#25
SleepyDude

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updates are now installed

 

Good. How's the free space?

 

You can now open c:\Windows\SoftwareDistribution\Download\ and delete everything inside the Download folder only.


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#26
bjr1000

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free space is 1gb

 

i cannot see any delete option to clear the contents of the downloaded folder.

 

bj


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#27
SleepyDude

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free space is 1gb

 

i cannot see any delete option to clear the contents of the downloaded folder.

 

Its a folder simply select everything inside and press Delete then confirm all the prompts.


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#28
bjr1000

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sleepydude

 

please forgive my naivity here.

 

i selected the contents [ dark blue image ] then ; with cursor in blue area made a right click.

 

in the box that appeared there was no delete option.

 

also tried the delete key.


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#29
SleepyDude

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Hi,

 

Can you try to re-post the image? it doesn't seem visible.

 

I don't have any problem deleting files from the Download folder!


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#30
bjr1000

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file:///C:/windows/softwaredistribution/download/

 

here is the result


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