[Tollerowner]

For a couple years I have been getting fake emails from my older son.  They are actually from Russia and the sender doesn't try very hard to hide that.

Today I got one from my younger son, apparently from Switzerland.

 

Do I have a virus?  Do they have a virus?  Or is it something else entirely.

 

I have never opened one, assuming they contain something malicious.  Is it safe to open them on my Windows phone? (yes, I really have a Windows phone).  I have heard they are immune to viruses somehow.

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Either or both or neither may have a virus.  Sometimes it's a friend's computer or a web server that has been hacked and the contact list stolen and used to send out spam.

 

Eset's free online scan is a good thing to do.  Can take several hours but it's very thorough.

 

.

Use IE and go to http://eset.com/onlinescan and click on ESET online Scanner.  Accept the terms then press Start (If you get a warning from your browser tell it you want to run it).  

 

# Check Scan Archives

# Push the Start button.

# ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.

# When the scan completes, push LIST OF THREATS FOUND

# Push EXPORT TO TEXT FILE , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.

# Push the BACK button.

# Push Finish

# Once the scan is completed, you may close the window.

# Use Notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt

# Copy and paste that log as a reply.

 

 

MBAR is another good scan:

 

https://www.malwareb...om/antirootkit/

 

Or you can do a frst scan and let us look at your PC to rule out a virus.

 

 

 

 

•  

Get FRST from http://www.bleepingc...very-scan-tool/You need to download the appropriate tool for your PC.  If you don't know if you have a 32 or 64 bit system get them both.  Only one will work and that's the right one.

Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer. 

Check the Addition.txt box

Press Scan button. 

It will produce a log called FRST.txt in the same directory the tool is run from.  

Please copy and paste log back here. 

It will generate another log (Addition.txt - also located in the same directory as FRST.exe/FRST64.exe). Please also paste that along with the FRST.txt into your reply. 

 

[RKinner]

Either or both or neither may have a virus.  Sometimes it's a friend's computer or a web server that has been hacked and the contact list stolen and used to send out spam.

 

Eset's free online scan is a good thing to do.  Can take several hours but it's very thorough.

 

.

Use IE and go to http://eset.com/onlinescan and click on ESET online Scanner.  Accept the terms then press Start (If you get a warning from your browser tell it you want to run it).  

 

# Check Scan Archives

# Push the Start button.

# ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.

# When the scan completes, push LIST OF THREATS FOUND

# Push EXPORT TO TEXT FILE , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.

# Push the BACK button.

# Push Finish

# Once the scan is completed, you may close the window.

# Use Notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt

# Copy and paste that log as a reply.

 

 

MBAR is another good scan:

 

https://www.malwareb...om/antirootkit/

 

Or you can do a frst scan and let us look at your PC to rule out a virus.

 

 

 

 

•  

Get FRST from http://www.bleepingc...very-scan-tool/You need to download the appropriate tool for your PC.  If you don't know if you have a 32 or 64 bit system get them both.  Only one will work and that's the right one.

Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer. 

Check the Addition.txt box

Press Scan button. 

It will produce a log called FRST.txt in the same directory the tool is run from.  

Please copy and paste log back here. 

It will generate another log (Addition.txt - also located in the same directory as FRST.exe/FRST64.exe). Please also paste that along with the FRST.txt into your reply.