[Tar]

Hi,

Yesterday when I tried to put the computer onto a sleep mode it did not want to sleep, but instead it tried to restart itself and it got no where.  Windows 10 does not want to start by itself.

It goes to the blue screen where there is an option that looks like this: https://www.windows1...ents/1-png.440/

 

Reseting it does nothing.

 

I was able to turn it on through the advanced option and safe mode, in safe mode it looks to be working but it does not want to work in a normal fashion.

 

Is there some kind of test that needs to be ran?

 

Thank you,

 

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Now, I'm getting an iaStorA.sys error when I try to turn it on and can only do things through safemode.

Its a Dell XPS8500

Win 10 Pro

Version 1703

OS 15063.608

 

Intel core i7-3770 cpu @ 3.4 ghz 3.39 ghz

64 bit os

x64 based processor

Edited by Tar, 12 October 2017 - 11:59 PM.

[Tar]

Now, I'm getting an iaStorA.sys error when I try to turn it on and can only do things through safemode.

Its a Dell XPS8500

Win 10 Pro

Version 1703

OS 15063.608

 

Intel core i7-3770 cpu @ 3.4 ghz 3.39 ghz

64 bit os

x64 based processor

Edited by Tar, 12 October 2017 - 11:59 PM.

[Tar]

Nothing new was installed. Only a chrome update and the usual windows updates.

[Tar]

Thanks for the help.  Stangely after I posted that and unplugged the computer and replaced the motherboard battery everything seems to be working.  I did what you posted as well and really no changes.

 

Thanks,