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wi fi disappeared

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#1
lindakep

lindakep

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i have a netgear modem/router combo. have computer, cell and ring doorbell that use wifi. my computer seems to have lost the wifi connection. i dont know how to get it back or why i lost it. can someone help me get it back?


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#2
phillpower2

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Hello lindakep,

 

You have another thread here post after this one asking for suggestions regarding the purchase of a new combo modem/router, have you now determined that the present Netgear device has failed and no longer need help with this thread.


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#3
lindakep

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No I still need help with WiFi problem. When I troubleshoot I get a message saying that my WiFi is not running on my computer. I need to know where to go to turn it on so it can run on my computer any help would sure be appreciated
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#4
phillpower2

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Please provide information about your computer, this includes is it a notebook or desktop, is it a custom build or brand name such as Dell or HP, if a brand name, provide the model name or series number (not serial) if a custom build post the brand and model name or number for the MB and how you normally connect to the internet as in using Ethernet or a wireless device.


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#5
lindakep

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my computer is an hp laptop. i see a model number but no name. not custom. 


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