[Rickles]

Hi, I have a folder on my desktop that will not delete.

When I try to do so a pop-up states:

 

Could not find the item

This is no longer located in C:\Users\Rick\Desktop

Verify the item's location and try again

1

Date created 25/04/2024 18:44.

 

Can you help?

 

Regards

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Restart the computer and check if the folder is still on to the Desktop.

[DR M]

Restart the computer and check if the folder is still on to the Desktop.

[Rickles]

Hi, yes it is still there after a restart.

[DR M]

Try in safe mode to remove it.

• Press the Windows icon on the keyboard together with the letter I, to get into the Settings.
• Choose Update and Security.
• From the menu at the left, choose Recovery.
• Under the title Advanced startup at the right, choose Restart now.
• From the window that will appear choose Troubleshoot and then Advanced options.
• Choose Startup Settings and then Restart.
• Press number 5, for choosing Safe mode with networking.
• You will know that you are in Safe mode, if the background is black and Safe mode is written at the four corners of the screen.