What is Driver Support?
The Malwarebytes research team has determined that Driver Support is a "system optimizer". These so-called "system optimizers" use intentional false positives to convince users that their systems have problems. Then they try to sell you their software, claiming it will remove these problems.
More information can be found on our Malwarebytes Labs blog.
How do I know if I am infected with Driver Support?
This is how the main screen of the system optimizer looks:
You will find this icon in your taskbar, and your startmenu:
and see these warnings during install:
and these screens during "operations":
You may see this entry in your list of installed programs:
and these tasks in your list of Scheduled Tasks:
How did Driver Support get on my computer?
These so-called system optimizers use different methods of getting installed. This particular one was downloaded from their website.
How do I remove Driver Support?
Our program Malwarebytes can detect and remove this potentially unwanted application.
- Please download Malwarebytes to your desktop.
- Double-click mb3-setup-consumer-{version}.exe and follow the prompts to install the program.
- Then click Finish.
- Once the program has fully updated, select Scan Now on the Dashboard. Or select the Threat Scan from the Scan menu.
- If another update of the definitions is available, it will be implemented before the rest of the scanning procedure.
- When the scan is complete, make sure that all Threats are selected, and click Remove Selected.
- Restart your computer when prompted to do so.
- No, Malwarebytes removes Driver Support completely.
- This PUP creates some scheduled tasks. You can read here how to check for and, if necessary, remove Scheduled Tasks.
We hope our application and this guide have helped you eradicate this system optimizer.
As you can see below the full version of Malwarebytes would have protected you against the Driver Support installer. It would have warned you before the application could install itself, giving you a chance to stop it before it became too late.
and we block access to their domain:
Technical details for experts
You may see these entries in FRST logs:
(PC Drivers Headquarters LP) C:\Program Files (x86)\Driver Support\DriverSupport.exe (PC Drivers HeadQuarters LP) C:\Program Files (x86)\Driver Support\svc\DriverSupportAOsvc.exe (PC Drivers HeadQuarters LP) C:\Program Files (x86)\Driver Support\svc\DriverSupportAO.exe C:\Windows\SysWOW64\rnd_chunk.bin C:\Users\{username}\Downloads\Driver Support C:\Windows\System32\Tasks\Driver Support-RTMUpdater C:\Windows\System32\Tasks\Driver Support-RTMRules C:\Windows\System32\Tasks\Driver Support-RTMScan C:\Windows\System32\Tasks\Driver Support C:\Windows\System32\Tasks\Driver Support-RTMScanRunOnce C:\Users\{username}\AppData\Local\PC_Drivers_Headquarters C:\ProgramData\UAB C:\ProgramData\Driver Support C:\Users\{username}\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Driver Support C:\Program Files (x86)\Driver Support C:\Users\{username}\AppData\Local\Temp\DriverSupport.exe Driver Support (HKLM-x32\...\DriverSupport) (Version: 10.1.4.82 - PC Drivers HeadQuarters LP) Task: {1137A309-D41F-4536-A30A-9984BE1F04DD} - System32\Tasks\Driver Support-RTMScanRunOnce => C:\Program Files (x86)\Driver Support\DriverSupport.exe [2018-01-17] (PC Drivers Headquarters LP) Task: {4C6396E8-2E53-4E94-A804-D122318A7DF0} - System32\Tasks\Driver Support-RTMUpdater => C:\Program Files (x86)\Driver Support\DriverSupport.exe [2018-01-17] (PC Drivers Headquarters LP) Task: {5E3E3E28-D1CA-458B-9C49-E9BE0A71870B} - System32\Tasks\Driver Support => C:\Program Files (x86)\Driver Support\DriverSupport.exe [2018-01-17] (PC Drivers Headquarters LP) Task: {622FA1D9-0F79-4CE0-B0F1-34529E64A222} - System32\Tasks\Driver Support-RTMScan => C:\Program Files (x86)\Driver Support\DriverSupport.exe [2018-01-17] (PC Drivers Headquarters LP) Task: {F792808D-3F2D-43C3-9CDE-0305848CA67E} - System32\Tasks\Driver Support-RTMRules => C:\Program Files (x86)\Driver Support\DriverSupport.exe [2018-01-17] (PC Drivers Headquarters LP)Alterations made by the installer:
File system details [View: All details] (Selection) --------------------------------------------------- Adds the folder C:\Program Files (x86)\Driver Support Adds the file Agent.Common.dll"="1/17/2018 3:53 PM, 658048 bytes, A Adds the file Agent.Common.XmlSerializers.dll"="1/17/2018 3:53 PM, 373888 bytes, A Adds the file Agent.Communication.dll"="1/17/2018 3:53 PM, 668288 bytes, A Adds the file Agent.Communication.XmlSerializers.dll"="1/17/2018 3:53 PM, 496768 bytes, A Adds the file Agent.CPU.exe"="1/17/2018 3:50 PM, 106624 bytes, A Adds the file Agent.CPU.exe.config"="1/17/2018 3:45 PM, 232 bytes, A Adds the file Agent.ExceptionLogging.dll"="1/17/2018 3:53 PM, 70784 bytes, A Adds the file Agent.ExceptionLogging.XmlSerializers.dll"="1/17/2018 3:53 PM, 42112 bytes, A Adds the file Common.dll"="1/17/2018 3:54 PM, 1967744 bytes, A Adds the file config.dat"="4/1/2014 4:31 PM, 1600 bytes, A Adds the file cpuidsdk.dll"="1/17/2018 3:45 PM, 973048 bytes, A Adds the file DriverSupport.chm"="11/3/2016 7:21 PM, 48206 bytes, A Adds the file DriverSupport.exe"="1/17/2018 3:52 PM, 9954432 bytes, A Adds the file DriverSupport.exe.config"="1/17/2018 3:45 PM, 2815 bytes, A Adds the file DriverSupport.Updater.exe"="1/17/2018 3:52 PM, 242816 bytes, A Adds the file DriverSupport.Updater.exe.config"="1/17/2018 3:45 PM, 2429 bytes, A Adds the file ExceptionLogging.dll"="1/17/2018 3:54 PM, 40064 bytes, A Adds the file ICSharpCode.SharpZipLib.dll"="1/17/2018 3:55 PM, 214144 bytes, A Adds the file Interop.WUApiLib.dll"="1/17/2018 3:55 PM, 99456 bytes, A Adds the file ISUninstall.exe"="1/17/2018 3:53 PM, 31872 bytes, A Adds the file ISUninstall.exe.config"="1/17/2018 3:45 PM, 213 bytes, A Adds the file Microsoft.ApplicationBlocks.Updater.ActivationProcessors.dll"="1/17/2018 3:55 PM, 103552 bytes, A Adds the file Microsoft.ApplicationBlocks.Updater.dll"="1/17/2018 3:55 PM, 132224 bytes, A Adds the file Microsoft.ApplicationBlocks.Updater.Downloaders.dll"="1/17/2018 3:55 PM, 42112 bytes, A Adds the file Microsoft.Practices.EnterpriseLibrary.Common.dll"="1/17/2018 3:55 PM, 103552 bytes, A Adds the file Microsoft.Practices.EnterpriseLibrary.Security.Cryptography.dll"="1/17/2018 3:55 PM, 83072 bytes, A Adds the file Microsoft.Practices.ObjectBuilder.dll"="1/17/2018 3:55 PM, 60032 bytes, A Adds the file Microsoft.Win32.TaskScheduler.dll"="1/17/2018 3:56 PM, 143488 bytes, A Adds the file RuleEngine.dll"="1/17/2018 3:56 PM, 833664 bytes, A Adds the file RuleEngine.XmlSerializers.dll"="1/17/2018 3:56 PM, 78976 bytes, A Adds the file ThemePack.DriverSupport.dll"="1/17/2018 3:58 PM, 1266304 bytes, A Adds the file Uninstall.exe"="1/9/2017 7:02 PM, 429304 bytes, A Adds the file XPBurnComponent.dll"="1/17/2018 3:58 PM, 62592 bytes, A Adds the folder C:\Program Files (x86)\Driver Support\svc Adds the file DriverSupportAO.exe"="10/22/2016 7:12 PM, 4920784 bytes, A Adds the file DriverSupportAOsvc.exe"="10/22/2016 7:12 PM, 2033104 bytes, A Adds the file install.log"="2/8/2018 9:22 AM, 473 bytes, A Adds the file ipte_svc.log"="2/8/2018 9:22 AM, 256 bytes, A Adds the file ipterbg.exe"="10/22/2016 7:13 PM, 1246672 bytes, A Adds the file ipteup.exe"="10/22/2016 7:13 PM, 4486608 bytes, A Adds the file License.rtf"="1/26/2016 12:09 PM, 119855 bytes, A Adds the file pmtu.exe"="10/22/2016 7:13 PM, 1295824 bytes, A Adds the file reg.dat"="2/8/2018 9:22 AM, 14688 bytes, A Adds the file sigverify.exe"="10/22/2016 7:13 PM, 487952 bytes, A Adds the file uninstall.exe"="10/22/2016 7:13 PM, 487952 bytes, A Adds the file viometer.exe"="10/22/2016 7:13 PM, 4859344 bytes, A Adds the folder C:\ProgramData\Driver Support\Driver Support Adds the file AoServiceManager.dat"="2/8/2018 9:26 AM, 156594 bytes, A Adds the file CPUID.dat"="2/8/2018 9:22 AM, 704 bytes, A Adds the file dd.lic"="2/8/2018 9:21 AM, 144 bytes, RA Adds the file UXState.dat"="2/8/2018 9:21 AM, 2010 bytes, A Adds the file WL.dat"="2/8/2018 9:21 AM, 6962 bytes, A Adds the folder C:\ProgramData\Driver Support\Driver Support\DDRM Adds the file 11481334836f4f61b3c110920048cb93.exe"="2/8/2018 9:21 AM, 15837424 bytes, A Adds the file 215609eb3ff24c6ba9e214f5f6fb5867.png"="2/8/2018 9:22 AM, 36630 bytes, A Adds the file 312478443a844c18adeef845c32639c7.png"="2/8/2018 9:22 AM, 22041 bytes, A Adds the file 3360a50e06744fc08ffacdcb366a7310.png"="2/8/2018 9:22 AM, 25481 bytes, A Adds the file 3f2b867ce27641b4bfdc9d4a2ff92f51.png"="2/8/2018 9:22 AM, 14750 bytes, A Adds the file 444c8f293fac4d1b8ee44c97f5324951.png"="2/8/2018 9:22 AM, 55493 bytes, A Adds the file 5de611b8fd3c4f3dac06d6f80d4c0dba.jpg"="2/8/2018 9:22 AM, 17365 bytes, A Adds the file 6091981ea730431d9bf04d97348424d3.png"="2/8/2018 9:22 AM, 40826 bytes, A Adds the file 62f9d69a3c494d8c977596c5fc8bff96.png"="2/8/2018 9:22 AM, 9403 bytes, A Adds the file a49e775fcacc484ba1935d40bf35ce1d.png"="2/8/2018 9:22 AM, 20915 bytes, A Adds the file a8cf4b35c6b946b1abefd0e76d9f8704.png"="2/8/2018 9:22 AM, 4901 bytes, A Adds the file DownloadResourceManager.dat"="2/8/2018 9:22 AM, 15106 bytes, A Adds the file f8dc1c2d3a8f417aacd0142f3f1797c1.png"="2/8/2018 9:22 AM, 15399 bytes, A Adds the folder C:\ProgramData\Driver Support\Driver Support\DDSM Adds the file ScanManager.dat"="2/8/2018 9:22 AM, 332762 bytes, A Adds the folder C:\ProgramData\Driver Support\Driver Support\RuleEngine Adds the file GlobalActions.dat"="2/8/2018 9:22 AM, 640 bytes, A Adds the file GlobalEnvironmentEvents.dat"="2/8/2018 9:22 AM, 4992 bytes, A Adds the file GlobalEnvironmentProperties.dat"="2/8/2018 9:22 AM, 728 bytes, A Adds the file GlobalRules.dat"="2/8/2018 9:22 AM, 385920 bytes, A Adds the file RuleHistoryController.dat"="2/8/2018 9:22 AM, 986 bytes, A Adds the folder C:\ProgramData\UAB Adds the folder C:\Users\{username}\AppData\Local\PC_Drivers_Headquarters\DriverSupport.exe_Url_jky4qfl0bb42zyjk05xwcsyp4qrtcets\10.1.4.82 Adds the file user.config"="2/8/2018 9:25 AM, 3042 bytes, A Adds the folder C:\Users\{username}\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Driver Support Adds the file Driver Support.lnk"="2/8/2018 9:20 AM, 1211 bytes, A Adds the file Uninstall Driver Support.lnk"="2/8/2018 9:20 AM, 1090 bytes, A Adds the folder C:\Users\{username}\Downloads\Driver Support\Driver Support In the existing folder C:\Windows\System32\Tasks Adds the file Driver Support"="2/8/2018 9:21 AM, 3500 bytes, A Adds the file Driver Support-RTMRules"="2/8/2018 9:21 AM, 3772 bytes, A Adds the file Driver Support-RTMScan"="2/8/2018 9:21 AM, 3662 bytes, A Adds the file Driver Support-RTMScanRunOnce"="2/8/2018 9:21 AM, 3480 bytes, A Adds the file Driver Support-RTMUpdater"="2/8/2018 9:21 AM, 3784 bytes, A In the existing folder C:\Windows\SysWOW64 Adds the file rnd_chunk.bin"="2/8/2018 9:23 AM, 32832 bytes, A Registry details [View: All details] (Selection) ------------------------------------------------ [HKEY_LOCAL_MACHINE\SOFTWARE\DriverSupport] "APIPort"="REG_SZ", "65411" "UUID"="REG_SZ", "24055700-78ff-4df7-9986-78928e8723b5" [HKEY_LOCAL_MACHINE\SOFTWARE\DriverSupport\AoService] "InstallDate"="REG_SZ", "2/8/2018 8:22:16 AM" "InstallStatus"="REG_SZ", "0" "InstallStatusDescription"="REG_SZ", "Communication Success" "IsInstalled"="REG_SZ", "1" [HKEY_LOCAL_MACHINE\SOFTWARE\DriverSupport\Install] "HasApplicationRun-Driver Support"="REG_SZ", "true" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\DriverSupport.exe] "(Default)"="REG_SZ", "C:\Program Files (x86)\Driver Support\DriverSupport.exe" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\DriverSupport] "InstallerLanguage"="REG_SZ", "1033" [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ActiveOptimization\svc] "APIport"="REG_SZ", "8000" "DHQSessionID"="REG_SZ", "S-1-5-21-1350903546-318028887-1286703239-1003" "InstLicense"="REG_SZ", "" "InstPath"="REG_SZ", "C:\Program Files (x86)\driver support\svc\" "InstProxy"="REG_SZ", "" "InstServer"="REG_SZ", "front.activeoptimization.com" "InstServerPort"="REG_SZ", "5000" "InstVersion"="REG_SZ", "1.0.4.9077" "Path"="REG_SZ", "C:\Program Files (x86)\driver support\svc\" "Proxy"="REG_SZ", "" "Server"="REG_SZ", "front.activeoptimization.com" "ServerPort"="REG_SZ", "5000" "Version"="REG_SZ", "1.0.4.9077" [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ActiveOptimization\svc\Backup] "(Default)"="REG_SZ", "1" [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ActiveOptimization\svc\Backup\0] [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\DriverSupport] "DisplayIcon"="REG_SZ", "C:\Program Files (x86)\Driver Support\DriverSupport.exe,0" "DisplayName"="REG_SZ", "Driver Support" "DisplayVersion"="REG_SZ", "10.1.4.82" "EstimatedSize"="REG_DWORD", 18462 "HelpLink"="REG_SZ", "http://account.driversupport.com/support/contact?wlid=30" "HelpTelephone"="REG_SZ", "512.373.3518" "InstallerLanguage"="REG_SZ", "1033" "InstallLocation"="REG_SZ", "C:\Program Files (x86)\Driver Support" "NoModify"="REG_DWORD", 1 "NoRepair"="REG_DWORD", 1 "ProductID"="REG_SZ", "{597FB4A5-DD86-4316-A410-7E8074CC2CCE}" "Publisher"="REG_SZ", "PC Drivers HeadQuarters LP" "UninstallString"="REG_SZ", "C:\Program Files (x86)\Driver Support\Uninstall.exe" "URLInfoAbout"="REG_SZ", "http://www.driversupport.com" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\DSAO] "Description"="REG_SZ", "Driver Support Active Optimization Service" "DisplayName"="REG_SZ", "Driver Support AO Service" "ErrorControl"="REG_DWORD", 1 "ImagePath"="REG_EXPAND_SZ, ""C:\Program Files (x86)\driver support\svc\DriverSupportAOsvc.exe"" "ObjectName"="REG_SZ", "LocalSystem" "Start"="REG_DWORD", 2 "Type"="REG_DWORD", 16 "WOW64"="REG_DWORD", 1 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\HTTP\Parameters\UrlAclInfo] "http://127.0.0.1:65411/"="REG_BINARY, ........................ "http://127.0.0.1:65411/client/apiinfo/"="REG_BINARY, ........................ "http://127.0.0.1:65411/client/reboot/"="REG_BINARY, ........................ "http://127.0.0.1:65411/client/status/"="REG_BINARY, ........................ "http://127.0.0.1:65411/driverscan/"="REG_BINARY, ........................ "http://127.0.0.1:65411/license/"="REG_BINARY, ........................ "http://127.0.0.1:65411/license/status/"="REG_BINARY, ........................ "http://127.0.0.1:65411/media/status/"="REG_BINARY, ........................ "http://127.0.0.1:65411/system/data/"="REG_BINARY, ........................ "http://127.0.0.1:65411/tests/progress/"="REG_BINARY, ........................ "http://127.0.0.1:65411/uxstate/"="REG_BINARY, ........................ "http://localhost:65411/"="REG_BINARY, ........................ "http://localhost:65411/client/apiinfo/"="REG_BINARY, ........................ "http://localhost:65411/client/reboot/"="REG_BINARY, ........................ "http://localhost:65411/client/status/"="REG_BINARY, ........................ "http://localhost:65411/driverscan/"="REG_BINARY, ........................ "http://localhost:65411/license/"="REG_BINARY, ........................ "http://localhost:65411/license/status/"="REG_BINARY, ........................ "http://localhost:65411/media/status/"="REG_BINARY, ........................ "http://localhost:65411/system/data/"="REG_BINARY, ........................ "http://localhost:65411/tests/progress/"="REG_BINARY, ........................ "http://localhost:65411/uxstate/"="REG_BINARY, ........................ [HKEY_CURRENT_USER\Software\DriverSupport] "APIPort"="REG_SZ", "65411" [HKEY_CURRENT_USER\Software\DriverSupport\AoService] "ClientStatus"="REG_SZ", "Online" "HandshakeStatus"="REG_SZ", "1" "InstallDate"="REG_SZ", "2/8/2018 8:22:16 AM" "InstallStatus"="REG_SZ", "0" "InstallStatusDescription"="REG_SZ", "Communication Success" "IsCommunicationEstablished"="REG_SZ", "true" "IsEnabled"="REG_SZ", "true" "IsInitialized"="REG_SZ", "true" "LicenseStatus"="REG_SZ", "NotPresent" "NetworkMediaASN"="REG_SZ", "29670" "NetworkMediaIP"="REG_SZ", "10.0.2.15" "NetworkMediaProvider"="REG_SZ", "Individual Network Berlin e.V." "ServiceStarted"="REG_SZ", "true" "SystemDataProcessorLoadPercentage"="REG_SZ", "74" "TestFinish"="REG_SZ", "2/8/2018 8:24:58 AM" "TestStage"="REG_SZ", "Analyzing" "TestStart"="REG_SZ", "2/8/2018 8:23:08 AM" "TestStatus"="REG_SZ", "100" "TestStatusCpu"="REG_SZ", "NA" "TestStatusDescription"="REG_SZ", "Report Is Ready" "TestStatusDisk"="REG_SZ", "NA" "TestStatusNetwork"="REG_SZ", "NA" [HKEY_CURRENT_USER\Software\DriverSupport\Install] "DhqScanFinish"="REG_SZ", "2/8/2018 8:22:40 AM" "DhqScanStart"="REG_SZ", "2/8/2018 8:22:13 AM" "DhqScanStatus"="REG_SZ", "4" "DhqScanStatusDescription"="REG_SZ", "Scan Complete" "HasApplicationRun-Driver Support"="REG_SZ", "true" "InstallStatus"="REG_SZ", "1" "OpenScanResultLanderUrl"="REG_SZ", "https://apps.driversupport.com/postinstall/scanresultsveloxum?cart=https%3a%2f%2fsecure.driversupport.com%2fregistration%2fcart%3faf%3ddriversupport&aff=driversupport&wlID=30&uuid=24055700-78ff-4df7-9986-78928e8723b5&appVer=10.1.4.82&systemDrivers=true&ap=65411&asn=29670&ddsrc=VeloxumScanResults" "ScanFinish"="REG_SZ", "2/8/2018 8:24:58 AM" "ScanProgress"="REG_SZ", "100" "ScanStart"="REG_SZ", "2/8/2018 8:22:13 AM" "ScanStatus"="REG_SZ", "4" "ScanStatusDescription"="REG_SZ", "Scan Complete" "SummaryFlags"="REG_SZ", "1856" "UILevel"="REG_SZ", "5" "UUID"="REG_SZ", "24055700-78ff-4df7-9986-78928e8723b5"Malwarebytes log:
Malwarebytes www.malwarebytes.com -Log Details- Scan Date: 2/8/18 Scan Time: 10:51 AM Log File: b2de19cc-0cb5-11e8-9439-080027750297.json Administrator: Yes -Software Information- Version: 3.3.1.2183 Components Version: 1.0.262 Update Package Version: 1.0.3897 License: Premium -System Information- OS: Windows 7 Service Pack 1 CPU: x64 File System: NTFS User: {computername}\{username} -Scan Summary- Scan Type: Threat Scan Result: Completed Objects Scanned: 241875 Threats Detected: 148 Threats Quarantined: 148 Time Elapsed: 11 min, 11 sec -Scan Options- Memory: Enabled Startup: Enabled Filesystem: Enabled Archives: Enabled Rootkits: Disabled Heuristics: Enabled PUP: Detect PUM: Detect -Scan Details- Process: 3 PUP.Optional.DriverSupport.TskLnk, C:\PROGRAM FILES (X86)\DRIVER SUPPORT\DRIVERSUPPORT.EXE, Quarantined, [14754], [484518],1.0.3897 PUP.Optional.DriverSupport, C:\PROGRAM FILES (X86)\DRIVER SUPPORT\SVC\DRIVERSUPPORTAOSVC.EXE, Quarantined, [2291], [484531],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\svc\DriverSupportAO.exe, Quarantined, [2291], [484511],1.0.3897 Module: 18 PUP.Optional.DriverSupport.TskLnk, C:\PROGRAM FILES (X86)\DRIVER SUPPORT\DRIVERSUPPORT.EXE, Quarantined, [14754], [484518],1.0.3897 PUP.Optional.DriverSupport, C:\PROGRAM FILES (X86)\DRIVER SUPPORT\SVC\DRIVERSUPPORTAOSVC.EXE, Quarantined, [2291], [484531],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\svc\DriverSupportAO.exe, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\Common.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\Agent.Common.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\Agent.Common.XmlSerializers.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\Agent.Communication.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\Agent.Communication.XmlSerializers.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\ExceptionLogging.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\Interop.WUApiLib.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\Microsoft.ApplicationBlocks.Updater.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\Microsoft.Practices.EnterpriseLibrary.Common.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\Microsoft.Practices.EnterpriseLibrary.Security.Cryptography.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\Microsoft.Practices.ObjectBuilder.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\Microsoft.Win32.TaskScheduler.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\RuleEngine.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\RuleEngine.XmlSerializers.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\ThemePack.DriverSupport.dll, Quarantined, [2291], [484511],1.0.3897 Registry Key: 30 PUP.Optional.DriverSupport, HKCU\SOFTWARE\DriverSupport, Quarantined, [2291], [484532],1.0.3897 PUP.Optional.DriverSupport, HKLM\SOFTWARE\WOW6432NODE\ACTIVEOPTIMIZATION\SVC, Quarantined, [2291], [484957],1.0.3897 PUP.Optional.DriverSupport.TskLnk, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TREE\Driver Support, Quarantined, [14754], [484518],1.0.3897 PUP.Optional.DriverSupport.TskLnk, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TASKS\{5E3E3E28-D1CA-458B-9C49-E9BE0A71870B}, Quarantined, [14754], [484518],1.0.3897 PUP.Optional.DriverSupport.TskLnk, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\LOGON\{5E3E3E28-D1CA-458B-9C49-E9BE0A71870B}, Quarantined, [14754], [484518],1.0.3897 PUP.Optional.DriverSupport.TskLnk, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TREE\Driver Support-RTMRules, Quarantined, [14754], [484518],1.0.3897 PUP.Optional.DriverSupport.TskLnk, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TASKS\{F792808D-3F2D-43C3-9CDE-0305848CA67E}, Quarantined, [14754], [484518],1.0.3897 PUP.Optional.DriverSupport.TskLnk, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\PLAIN\{F792808D-3F2D-43C3-9CDE-0305848CA67E}, Quarantined, [14754], [484518],1.0.3897 PUP.Optional.DriverSupport.TskLnk, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TREE\Driver Support-RTMScan, Quarantined, [14754], [484518],1.0.3897 PUP.Optional.DriverSupport.TskLnk, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TASKS\{622FA1D9-0F79-4CE0-B0F1-34529E64A222}, Quarantined, [14754], [484518],1.0.3897 PUP.Optional.DriverSupport.TskLnk, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\PLAIN\{622FA1D9-0F79-4CE0-B0F1-34529E64A222}, Quarantined, [14754], [484518],1.0.3897 PUP.Optional.DriverSupport.TskLnk, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TREE\Driver Support-RTMUpdater, Quarantined, [14754], [484518],1.0.3897 PUP.Optional.DriverSupport.TskLnk, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TASKS\{4C6396E8-2E53-4E94-A804-D122318A7DF0}, Quarantined, [14754], [484518],1.0.3897 PUP.Optional.DriverSupport.TskLnk, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\PLAIN\{4C6396E8-2E53-4E94-A804-D122318A7DF0}, Quarantined, [14754], [484518],1.0.3897 PUP.Optional.DriverSupport.TskLnk, HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Driver Support, Quarantined, [14754], [-1],0.0.0 PUP.Optional.DriverSupport.TskLnk, HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{5E3E3E28-D1CA-458B-9C49-E9BE0A71870B}, Quarantined, [14754], [-1],0.0.0 PUP.Optional.DriverSupport.TskLnk, HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Logon\{5E3E3E28-D1CA-458B-9C49-E9BE0A71870B}, Quarantined, [14754], [-1],0.0.0 PUP.Optional.DriverSupport.TskLnk, HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Driver Support-RTMRules, Quarantined, [14754], [-1],0.0.0 PUP.Optional.DriverSupport.TskLnk, HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{F792808D-3F2D-43C3-9CDE-0305848CA67E}, Quarantined, [14754], [-1],0.0.0 PUP.Optional.DriverSupport.TskLnk, HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{F792808D-3F2D-43C3-9CDE-0305848CA67E}, Quarantined, [14754], [-1],0.0.0 PUP.Optional.DriverSupport.TskLnk, HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Driver Support-RTMScan, Quarantined, [14754], [-1],0.0.0 PUP.Optional.DriverSupport.TskLnk, HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{622FA1D9-0F79-4CE0-B0F1-34529E64A222}, Quarantined, [14754], [-1],0.0.0 PUP.Optional.DriverSupport.TskLnk, HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{622FA1D9-0F79-4CE0-B0F1-34529E64A222}, Quarantined, [14754], [-1],0.0.0 PUP.Optional.DriverSupport.TskLnk, HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Driver Support-RTMUpdater, Quarantined, [14754], [-1],0.0.0 PUP.Optional.DriverSupport.TskLnk, HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{4C6396E8-2E53-4E94-A804-D122318A7DF0}, Quarantined, [14754], [-1],0.0.0 PUP.Optional.DriverSupport.TskLnk, HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{4C6396E8-2E53-4E94-A804-D122318A7DF0}, Quarantined, [14754], [-1],0.0.0 PUP.Optional.DriverSupport, HKLM\SOFTWARE\DriverSupport, Quarantined, [2291], [484521],1.0.3897 PUP.Optional.DriverSupport, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\DriverSupport, Quarantined, [2291], [484524],1.0.3897 PUP.Optional.DriverSupport, HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\DriverSupport, Quarantined, [2291], [484524],1.0.3897 PUP.Optional.DriverSupport, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\DSAO, Quarantined, [2291], [484531],1.0.3897 Registry Value: 2 PUP.Optional.DriverSupport, HKLM\SOFTWARE\WOW6432NODE\ACTIVEOPTIMIZATION\SVC|SERVER, Quarantined, [2291], [484957],1.0.3897 PUP.Optional.DriverSupport, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\DSAO|DESCRIPTION, Quarantined, [2291], [484531],1.0.3897 Registry Data: 0 (No malicious items detected) Data Stream: 0 (No malicious items detected) Folder: 13 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\svc, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\PROGRAM FILES (X86)\DRIVER SUPPORT, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\ProgramData\Driver Support\Driver Support\RuleEngine, Quarantined, [2291], [484512],1.0.3897 PUP.Optional.DriverSupport, C:\ProgramData\Driver Support\Driver Support\DDRM, Quarantined, [2291], [484512],1.0.3897 PUP.Optional.DriverSupport, C:\ProgramData\Driver Support\Driver Support\DDSM, Quarantined, [2291], [484512],1.0.3897 PUP.Optional.DriverSupport, C:\ProgramData\Driver Support\Driver Support, Quarantined, [2291], [484512],1.0.3897 PUP.Optional.DriverSupport, C:\PROGRAMDATA\DRIVER SUPPORT, Quarantined, [2291], [484512],1.0.3897 PUP.Optional.DriverSupport, C:\Users\{username}\AppData\Local\PC_Drivers_Headquarters\DriverSupport.exe_Url_jky4qfl0bb42zyjk05xwcsyp4qrtcets\10.1.4.82, Quarantined, [2291], [484513],1.0.3897 PUP.Optional.DriverSupport, C:\Users\{username}\AppData\Local\PC_Drivers_Headquarters\DriverSupport.exe_Url_jky4qfl0bb42zyjk05xwcsyp4qrtcets, Quarantined, [2291], [484513],1.0.3897 PUP.Optional.DriverSupport, C:\USERS\{username}\APPDATA\LOCAL\PC_Drivers_Headquarters, Quarantined, [2291], [484513],1.0.3897 PUP.Optional.DriverSupport, C:\USERS\{username}\APPDATA\ROAMING\MICROSOFT\WINDOWS\START MENU\PROGRAMS\DRIVER SUPPORT, Quarantined, [2291], [484514],1.0.3897 PUP.Optional.DriverSupport, C:\Users\{username}\Downloads\Driver Support\Driver Support, Quarantined, [2291], [484517],1.0.3897 PUP.Optional.DriverSupport, C:\USERS\{username}\DOWNLOADS\DRIVER SUPPORT, Quarantined, [2291], [484517],1.0.3897 File: 82 PUP.Optional.DriverSupport.TskLnk, C:\WINDOWS\SYSTEM32\TASKS\Driver Support, Quarantined, [14754], [484518],1.0.3897 PUP.Optional.DriverSupport.TskLnk, C:\WINDOWS\SYSTEM32\TASKS\Driver Support-RTMRules, Quarantined, [14754], [484518],1.0.3897 PUP.Optional.DriverSupport.TskLnk, C:\WINDOWS\SYSTEM32\TASKS\Driver Support-RTMScan, Quarantined, [14754], [484518],1.0.3897 PUP.Optional.DriverSupport.TskLnk, C:\WINDOWS\SYSTEM32\TASKS\Driver Support-RTMUpdater, Quarantined, [14754], [484518],1.0.3897 PUP.Optional.DriverSupport.TskLnk, C:\PROGRAM FILES (X86)\DRIVER SUPPORT\DRIVERSUPPORT.EXE, Quarantined, [14754], [484518],1.0.3897 PUP.Optional.DriverSupport.TskLnk, C:\WINDOWS\SYSTEM32\TASKS\Driver Support, Quarantined, [14754], [-1],0.0.0 PUP.Optional.DriverSupport.TskLnk, C:\WINDOWS\SYSTEM32\TASKS\Driver Support-RTMRules, Quarantined, [14754], [-1],0.0.0 PUP.Optional.DriverSupport.TskLnk, C:\WINDOWS\SYSTEM32\TASKS\Driver Support-RTMScan, Quarantined, [14754], [-1],0.0.0 PUP.Optional.DriverSupport.TskLnk, C:\WINDOWS\SYSTEM32\TASKS\Driver Support-RTMUpdater, Quarantined, [14754], [-1],0.0.0 PUP.Optional.DriverSupport, C:\PROGRAM FILES (X86)\DRIVER SUPPORT\SVC\DRIVERSUPPORTAOSVC.EXE, Quarantined, [2291], [484531],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\svc\DriverSupportAO.exe, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\svc\install.log, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\svc\ipterbg.exe, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\svc\ipteup.exe, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\svc\ipte_svc.log, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\svc\License.rtf, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\svc\pmtu.exe, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\svc\reg.dat, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\svc\sigverify.exe, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\svc\uninstall.exe, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\svc\viometer.exe, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\Common.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\Microsoft.ApplicationBlocks.Updater.ActivationProcessors.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\Agent.Common.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\Agent.Common.XmlSerializers.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\Agent.Communication.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\Agent.Communication.XmlSerializers.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\Agent.CPU.exe, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\Agent.CPU.exe.config, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\Agent.ExceptionLogging.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\Agent.ExceptionLogging.XmlSerializers.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\config.dat, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\cpuidsdk.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\DriverSupport.chm, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\DriverSupport.exe.config, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\DriverSupport.Updater.exe, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\DriverSupport.Updater.exe.config, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\ExceptionLogging.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\ICSharpCode.SharpZipLib.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\Interop.WUApiLib.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\ISUninstall.exe, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\ISUninstall.exe.config, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\Microsoft.ApplicationBlocks.Updater.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\Microsoft.ApplicationBlocks.Updater.Downloaders.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\Microsoft.Practices.EnterpriseLibrary.Common.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\Microsoft.Practices.EnterpriseLibrary.Security.Cryptography.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\Microsoft.Practices.ObjectBuilder.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\Microsoft.Win32.TaskScheduler.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\RuleEngine.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\RuleEngine.XmlSerializers.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\ThemePack.DriverSupport.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\Uninstall.exe, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\Program Files (x86)\Driver Support\XPBurnComponent.dll, Quarantined, [2291], [484511],1.0.3897 PUP.Optional.DriverSupport, C:\ProgramData\Driver Support\Driver Support\DDRM\11481334836f4f61b3c110920048cb93.exe, Quarantined, [2291], [484512],1.0.3897 PUP.Optional.DriverSupport, C:\ProgramData\Driver Support\Driver Support\DDRM\215609eb3ff24c6ba9e214f5f6fb5867.png, Quarantined, [2291], [484512],1.0.3897 PUP.Optional.DriverSupport, C:\ProgramData\Driver Support\Driver Support\DDRM\312478443a844c18adeef845c32639c7.png, Quarantined, [2291], [484512],1.0.3897 PUP.Optional.DriverSupport, C:\ProgramData\Driver Support\Driver Support\DDRM\3360a50e06744fc08ffacdcb366a7310.png, Quarantined, [2291], [484512],1.0.3897 PUP.Optional.DriverSupport, C:\ProgramData\Driver Support\Driver Support\DDRM\3f2b867ce27641b4bfdc9d4a2ff92f51.png, Quarantined, [2291], [484512],1.0.3897 PUP.Optional.DriverSupport, C:\ProgramData\Driver Support\Driver Support\DDRM\444c8f293fac4d1b8ee44c97f5324951.png, Quarantined, [2291], [484512],1.0.3897 PUP.Optional.DriverSupport, C:\ProgramData\Driver Support\Driver Support\DDRM\5de611b8fd3c4f3dac06d6f80d4c0dba.jpg, Quarantined, [2291], [484512],1.0.3897 PUP.Optional.DriverSupport, C:\ProgramData\Driver Support\Driver Support\DDRM\6091981ea730431d9bf04d97348424d3.png, Quarantined, [2291], [484512],1.0.3897 PUP.Optional.DriverSupport, C:\ProgramData\Driver Support\Driver Support\DDRM\62f9d69a3c494d8c977596c5fc8bff96.png, Quarantined, [2291], [484512],1.0.3897 PUP.Optional.DriverSupport, C:\ProgramData\Driver Support\Driver Support\DDRM\a49e775fcacc484ba1935d40bf35ce1d.png, Quarantined, [2291], [484512],1.0.3897 PUP.Optional.DriverSupport, C:\ProgramData\Driver Support\Driver Support\DDRM\a8cf4b35c6b946b1abefd0e76d9f8704.png, Quarantined, [2291], [484512],1.0.3897 PUP.Optional.DriverSupport, C:\ProgramData\Driver Support\Driver Support\DDRM\DownloadResourceManager.dat, Quarantined, [2291], [484512],1.0.3897 PUP.Optional.DriverSupport, C:\ProgramData\Driver Support\Driver Support\DDRM\f8dc1c2d3a8f417aacd0142f3f1797c1.png, Quarantined, [2291], [484512],1.0.3897 PUP.Optional.DriverSupport, C:\ProgramData\Driver Support\Driver Support\DDSM\ScanManager.dat, Quarantined, [2291], [484512],1.0.3897 PUP.Optional.DriverSupport, C:\ProgramData\Driver Support\Driver Support\RuleEngine\GlobalActions.dat, Quarantined, [2291], [484512],1.0.3897 PUP.Optional.DriverSupport, C:\ProgramData\Driver Support\Driver Support\RuleEngine\GlobalEnvironmentEvents.dat, Quarantined, [2291], [484512],1.0.3897 PUP.Optional.DriverSupport, C:\ProgramData\Driver Support\Driver Support\RuleEngine\GlobalEnvironmentProperties.dat, Quarantined, [2291], [484512],1.0.3897 PUP.Optional.DriverSupport, C:\ProgramData\Driver Support\Driver Support\RuleEngine\GlobalRules.dat, Quarantined, [2291], [484512],1.0.3897 PUP.Optional.DriverSupport, C:\ProgramData\Driver Support\Driver Support\RuleEngine\RuleHistoryController.dat, Quarantined, [2291], [484512],1.0.3897 PUP.Optional.DriverSupport, C:\ProgramData\Driver Support\Driver Support\AoServiceManager.dat, Quarantined, [2291], [484512],1.0.3897 PUP.Optional.DriverSupport, C:\ProgramData\Driver Support\Driver Support\CPUID.dat, Quarantined, [2291], [484512],1.0.3897 PUP.Optional.DriverSupport, C:\ProgramData\Driver Support\Driver Support\dd.lic, Quarantined, [2291], [484512],1.0.3897 PUP.Optional.DriverSupport, C:\ProgramData\Driver Support\Driver Support\UXState.dat, Quarantined, [2291], [484512],1.0.3897 PUP.Optional.DriverSupport, C:\ProgramData\Driver Support\Driver Support\WL.dat, Quarantined, [2291], [484512],1.0.3897 PUP.Optional.DriverSupport, C:\Users\{username}\AppData\Local\PC_Drivers_Headquarters\DriverSupport.exe_Url_jky4qfl0bb42zyjk05xwcsyp4qrtcets\10.1.4.82\user.config, Quarantined, [2291], [484513],1.0.3897 PUP.Optional.DriverSupport, C:\Users\{username}\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Driver Support\Driver Support.lnk, Quarantined, [2291], [484514],1.0.3897 PUP.Optional.DriverSupport, C:\Users\{username}\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Driver Support\Uninstall Driver Support.lnk, Quarantined, [2291], [484514],1.0.3897 PUP.Optional.DriverSupport, C:\USERS\{username}\APPDATA\LOCAL\TEMP\DRIVERSUPPORT.EXE, Quarantined, [2291], [486292],1.0.3897 PUP.Optional.DriverSupport, C:\USERS\{username}\DESKTOP\DRIVERSUPPORT.EXE, Quarantined, [2291], [486292],1.0.3897 Physical Sector: 0 (No malicious items detected) (end)As mentioned before the full version of Malwarebytes could have protected your computer against this threat.
We use different ways of protecting your computer(s):
- Dynamically Blocks Malware Sites & Servers
- Malware Execution Prevention