Okay. I recommend testing your hard drive as the first step.
Please Download and Run SeaTools for Windows
1. Once it starts it will scan for all drives connected to your computer.
2. Select drive you want to test.
3. Select the Long Generic Test under the Basic Tests menu
4. When the test is complete you will see the result under Test Status
5. The test will indicate either Pass or Fail.
6. Provide the Results in your reply.
Multiple stopcodes
#31
Posted 16 July 2018 - 11:10 AM
#32
Posted 18 July 2018 - 02:34 AM
The hard drive test result was PASS
#33
Posted 19 July 2018 - 08:07 AM
My computer crashed to BSOD 3 times today! Just letting you know the problem is still happening, unfortunately.
#34
Posted 19 July 2018 - 11:43 AM
#35
Posted 20 July 2018 - 12:11 AM
Ok, thanks. The file is attached here.
Attached Files
#36
Posted 20 July 2018 - 10:24 AM
Please do the following as well.
List all Drivers
http://www.nirsoft.n...driverview.html
1. Download the correct version for your computer (32 or 64 bit)
2. Extract and Run the file
3. Select View Menu and Check
1. Mark Non-Microsoft Drivers
2. Hide Microsoft Drivers
3. Add Header Line To CVS/Tab-Delimited File
4. Select Edit menu and choose Select All or use (Ctrl + A)
5. Select File menu and choose Save Selected Items
6. Save as Drivers or other known name
7. Save As Type Comma-delimited text file (.csv)
8. Compress the Drivers.csv file to a compressed Zip file
9. Upload the file to your next reply
#37
Posted 23 July 2018 - 12:45 AM
Drivers attached here. Thanks!
Attached Files
#38
Posted 23 July 2018 - 11:02 AM
Okay Thank you.
I am seeing a lot of errors related to your audio. It looks like the Realtek audio driver is still not updated to the latest version R2.82 2017/7/26.
Step 1:
Please update from link below. You will have to go through the site to find the driver. Once updated test for BSOD.
RTKVHD64.sys - Current installed version is 1/29/2016 10:56
Realtek High Definition Audio Function Driver
http://www.realtek.c...&Level=3&Conn=2
Step 2:
Is Malwarebytes Premium or Free? If premium uninstall and test for BSOD's
Step 3:
Disable Network Lan and Wifi Driver one at a time and test for BSOD's
Step 4.
Perform a clean boot as follows and test for BSOD's
How to perform a clean boot in Windows
http://support.microsoft.com/kb/929135
#39
Posted 30 July 2018 - 12:16 AM
I went through steps 1 and 2 and still got BSODs. Can you tell me how to perform step 3, Disable Network Lan and Wifi Driver one at a time?
THanks!
#40
Posted 30 July 2018 - 09:15 AM
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