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Possible Rootkit Infection? Help!

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Recently I had an episode with a laptop where it became unable to start up, even in Safe mode. I had it reformatted and completely wiped, but when I got it back, it has persistent problems with maintaining wifi connection- the signal breaks all the time.


I recently bought a new laptop, (Windows 10) and noticed that the internet also randomly cuts out, but not nearly as often. I have run the paid version of Malwarebytes, and it comes up with nothing. I tried to use GMER but it always shuts off before it is finished, and when it boots it always give me a pop that says


"C:\WINDOWS\system32\config\system: the process cannot access the file because it is being used by another process."


Please, can anyone help me??


Thank you so much in advance

Edited by ichthys, 26 September 2018 - 12:42 PM.

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