[RKinner]

I expect it's a program getting in our way rather than a drive problem.

 

Get

Latency Monitor:

Go to

http://www.resplendence.com/downloads

Scroll down to

System Monitoring Tools

and then find

LatencyMon 6.70 (or it may be a higher number if they update)

Click on Download free home edition

Save it then right click and Run As Admin.  It will install and then start the program.  
It will tell you to click on the Start button but there isn't one.  
Instead click on the green arrowhead (looks like a Play button).   Start the HD Tune test again.  Wait until HD Tune stops.  Then hit the red box to stop Latency Monitor.

Edit, Copy Report text to Clipboard then move to a REPLY and Ctrl + v to paste the text into a reply.

[Advertisements]

here is the info you requested and i also posted a pic of the latest hd tunes in case you want to see it, thanks.

 

 

_________________________________________________________________________________________________________

CONCLUSION

_________________________________________________________________________________________________________

Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. At least one detected problem appears to be network related. In case you are using a WLAN adapter, try disabling it to get better results. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates. 

LatencyMon has been analyzing your system for  0:04:11  (h:mm:ss) on all processors.

 

 

_________________________________________________________________________________________________________

SYSTEM INFORMATION

_________________________________________________________________________________________________________

Computer name:                                        LUIS8500

OS version:                                           Windows 7 Service Pack 1, 6.1, build: 7601 (x64)

Hardware:                                             XPS 8500  , Dell Inc., 0YJPT1

CPU:                                                  GenuineIntel Intel® Core™ i7-3770 CPU @ 3.40GHz

Logical processors:                                   8

Processor groups:                                     1

RAM:                                                  16344 MB total

 

 

_________________________________________________________________________________________________________

CPU SPEED

_________________________________________________________________________________________________________

Reported CPU speed:                                   3395 MHz

 

Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.

 

WARNING: the CPU speed that was measured is only a fraction of the CPU speed reported. Your CPUs may be throttled back due to variable speed settings and thermal issues. It is suggested that you run a utility which reports your actual CPU frequency and temperature. 

 

 

 

_________________________________________________________________________________________________________

MEASURED INTERRUPT TO USER PROCESS LATENCIES

_________________________________________________________________________________________________________

The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.

 

Highest measured interrupt to process latency (µs):   3185.384684

Average measured interrupt to process latency (µs):   3.028667

 

Highest measured interrupt to DPC latency (µs):       246.978137

Average measured interrupt to DPC latency (µs):       0.718056

 

 

_________________________________________________________________________________________________________

 REPORTED ISRs

_________________________________________________________________________________________________________

Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.

 

Highest ISR routine execution time (µs):              115.242415

Driver with highest ISR routine execution time:       dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

 

Highest reported total ISR routine time (%):          0.016844

Driver with highest ISR total time:                   dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

 

Total time spent in ISRs (%)                          0.032034

 

ISR count (execution time <250 µs):                   252918

ISR count (execution time 250-500 µs):                0

ISR count (execution time 500-999 µs):                0

ISR count (execution time 1000-1999 µs):              0

ISR count (execution time 2000-3999 µs):              0

ISR count (execution time >=4000 µs):                 0

 

 

_________________________________________________________________________________________________________

REPORTED DPCs

_________________________________________________________________________________________________________

DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.

 

Highest DPC routine execution time (µs):              10573.538733

Driver with highest DPC routine execution time:       tcpip.sys - TCP/IP Driver, Microsoft Corporation

 

Highest reported total DPC routine time (%):          0.161460

Driver with highest DPC total execution time:         rspLLL64.sys - Resplendence Latency Monitoring and Auxiliary Kernel Library, Resplendence Software Projects Sp.

 

Total time spent in DPCs (%)                          0.224884

 

DPC count (execution time <250 µs):                   1656395

DPC count (execution time 250-500 µs):                0

DPC count (execution time 500-999 µs):                0

DPC count (execution time 1000-1999 µs):              0

DPC count (execution time 2000-3999 µs):              0

DPC count (execution time >=4000 µs):                 0

 

 

_________________________________________________________________________________________________________

 REPORTED HARD PAGEFAULTS

_________________________________________________________________________________________________________

Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.

 

NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.

 

Process with highest pagefault count:                 nis.exe

 

Total number of hard pagefaults                       16

Hard pagefault count of hardest hit process:          8

Number of processes hit:                              3

 

 

_________________________________________________________________________________________________________

 PER CPU DATA

_________________________________________________________________________________________________________

CPU 0 Interrupt cycle time (s):                       4.897151

CPU 0 ISR highest execution time (µs):                86.306922

CPU 0 ISR total execution time (s):                   0.237321

CPU 0 ISR count:                                      195432

CPU 0 DPC highest execution time (µs):                10573.538733

CPU 0 DPC total execution time (s):                   0.902901

CPU 0 DPC count:                                      956770

_________________________________________________________________________________________________________

CPU 1 Interrupt cycle time (s):                       10.084160

CPU 1 ISR highest execution time (µs):                115.242415

CPU 1 ISR total execution time (s):                   0.373292

CPU 1 ISR count:                                      53461

CPU 1 DPC highest execution time (µs):                128.684242

CPU 1 DPC total execution time (s):                   2.982403

CPU 1 DPC count:                                      522668

_________________________________________________________________________________________________________

CPU 2 Interrupt cycle time (s):                       2.475653

CPU 2 ISR highest execution time (µs):                77.525479

CPU 2 ISR total execution time (s):                   0.003649

CPU 2 ISR count:                                      367

CPU 2 DPC highest execution time (µs):                79.313991

CPU 2 DPC total execution time (s):                   0.090047

CPU 2 DPC count:                                      33253

_________________________________________________________________________________________________________

CPU 3 Interrupt cycle time (s):                       4.325549

CPU 3 ISR highest execution time (µs):                65.028866

CPU 3 ISR total execution time (s):                   0.013940

CPU 3 ISR count:                                      1735

CPU 3 DPC highest execution time (µs):                138.920766

CPU 3 DPC total execution time (s):                   0.231264

CPU 3 DPC count:                                      40585

_________________________________________________________________________________________________________

CPU 4 Interrupt cycle time (s):                       2.885063

CPU 4 ISR highest execution time (µs):                58.123711

CPU 4 ISR total execution time (s):                   0.003168

CPU 4 ISR count:                                      359

CPU 4 DPC highest execution time (µs):                112.718704

CPU 4 DPC total execution time (s):                   0.090828

CPU 4 DPC count:                                      33665

_________________________________________________________________________________________________________

CPU 5 Interrupt cycle time (s):                       2.579383

CPU 5 ISR highest execution time (µs):                55.538144

CPU 5 ISR total execution time (s):                   0.005753

CPU 5 ISR count:                                      717

CPU 5 DPC highest execution time (µs):                93.663328

CPU 5 DPC total execution time (s):                   0.033946

CPU 5 DPC count:                                      5634

_________________________________________________________________________________________________________

CPU 6 Interrupt cycle time (s):                       2.422266

CPU 6 ISR highest execution time (µs):                51.334021

CPU 6 ISR total execution time (s):                   0.000157

CPU 6 ISR count:                                      16

CPU 6 DPC highest execution time (µs):                89.240648

CPU 6 DPC total execution time (s):                   0.001624

CPU 6 DPC count:                                      153

_________________________________________________________________________________________________________

CPU 7 Interrupt cycle time (s):                       3.257350

CPU 7 ISR highest execution time (µs):                68.809131

CPU 7 ISR total execution time (s):                   0.007167

CPU 7 ISR count:                                      831

CPU 7 DPC highest execution time (µs):                48.587040

CPU 7 DPC total execution time (s):                   0.191167

CPU 7 DPC count:                                      63668

_________________________________________________________________________________________________________

 

Attached Thumbnails

• 

[louuu]

here is the info you requested and i also posted a pic of the latest hd tunes in case you want to see it, thanks.

 

 

_________________________________________________________________________________________________________

CONCLUSION

_________________________________________________________________________________________________________

Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. At least one detected problem appears to be network related. In case you are using a WLAN adapter, try disabling it to get better results. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates. 

LatencyMon has been analyzing your system for  0:04:11  (h:mm:ss) on all processors.

 

 

_________________________________________________________________________________________________________

SYSTEM INFORMATION

_________________________________________________________________________________________________________

Computer name:                                        LUIS8500

OS version:                                           Windows 7 Service Pack 1, 6.1, build: 7601 (x64)

Hardware:                                             XPS 8500  , Dell Inc., 0YJPT1

CPU:                                                  GenuineIntel Intel® Core™ i7-3770 CPU @ 3.40GHz

Logical processors:                                   8

Processor groups:                                     1

RAM:                                                  16344 MB total

 

 

_________________________________________________________________________________________________________

CPU SPEED

_________________________________________________________________________________________________________

Reported CPU speed:                                   3395 MHz

 

Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.

 

WARNING: the CPU speed that was measured is only a fraction of the CPU speed reported. Your CPUs may be throttled back due to variable speed settings and thermal issues. It is suggested that you run a utility which reports your actual CPU frequency and temperature. 

 

 

 

_________________________________________________________________________________________________________

MEASURED INTERRUPT TO USER PROCESS LATENCIES

_________________________________________________________________________________________________________

The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.

 

Highest measured interrupt to process latency (µs):   3185.384684

Average measured interrupt to process latency (µs):   3.028667

 

Highest measured interrupt to DPC latency (µs):       246.978137

Average measured interrupt to DPC latency (µs):       0.718056

 

 

_________________________________________________________________________________________________________

 REPORTED ISRs

_________________________________________________________________________________________________________

Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.

 

Highest ISR routine execution time (µs):              115.242415

Driver with highest ISR routine execution time:       dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

 

Highest reported total ISR routine time (%):          0.016844

Driver with highest ISR total time:                   dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

 

Total time spent in ISRs (%)                          0.032034

 

ISR count (execution time <250 µs):                   252918

ISR count (execution time 250-500 µs):                0

ISR count (execution time 500-999 µs):                0

ISR count (execution time 1000-1999 µs):              0

ISR count (execution time 2000-3999 µs):              0

ISR count (execution time >=4000 µs):                 0

 

 

_________________________________________________________________________________________________________

REPORTED DPCs

_________________________________________________________________________________________________________

DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.

 

Highest DPC routine execution time (µs):              10573.538733

Driver with highest DPC routine execution time:       tcpip.sys - TCP/IP Driver, Microsoft Corporation

 

Highest reported total DPC routine time (%):          0.161460

Driver with highest DPC total execution time:         rspLLL64.sys - Resplendence Latency Monitoring and Auxiliary Kernel Library, Resplendence Software Projects Sp.

 

Total time spent in DPCs (%)                          0.224884

 

DPC count (execution time <250 µs):                   1656395

DPC count (execution time 250-500 µs):                0

DPC count (execution time 500-999 µs):                0

DPC count (execution time 1000-1999 µs):              0

DPC count (execution time 2000-3999 µs):              0

DPC count (execution time >=4000 µs):                 0

 

 

_________________________________________________________________________________________________________

 REPORTED HARD PAGEFAULTS

_________________________________________________________________________________________________________

Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.

 

NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.

 

Process with highest pagefault count:                 nis.exe

 

Total number of hard pagefaults                       16

Hard pagefault count of hardest hit process:          8

Number of processes hit:                              3

 

 

_________________________________________________________________________________________________________

 PER CPU DATA

_________________________________________________________________________________________________________

CPU 0 Interrupt cycle time (s):                       4.897151

CPU 0 ISR highest execution time (µs):                86.306922

CPU 0 ISR total execution time (s):                   0.237321

CPU 0 ISR count:                                      195432

CPU 0 DPC highest execution time (µs):                10573.538733

CPU 0 DPC total execution time (s):                   0.902901

CPU 0 DPC count:                                      956770

_________________________________________________________________________________________________________

CPU 1 Interrupt cycle time (s):                       10.084160

CPU 1 ISR highest execution time (µs):                115.242415

CPU 1 ISR total execution time (s):                   0.373292

CPU 1 ISR count:                                      53461

CPU 1 DPC highest execution time (µs):                128.684242

CPU 1 DPC total execution time (s):                   2.982403

CPU 1 DPC count:                                      522668

_________________________________________________________________________________________________________

CPU 2 Interrupt cycle time (s):                       2.475653

CPU 2 ISR highest execution time (µs):                77.525479

CPU 2 ISR total execution time (s):                   0.003649

CPU 2 ISR count:                                      367

CPU 2 DPC highest execution time (µs):                79.313991

CPU 2 DPC total execution time (s):                   0.090047

CPU 2 DPC count:                                      33253

_________________________________________________________________________________________________________

CPU 3 Interrupt cycle time (s):                       4.325549

CPU 3 ISR highest execution time (µs):                65.028866

CPU 3 ISR total execution time (s):                   0.013940

CPU 3 ISR count:                                      1735

CPU 3 DPC highest execution time (µs):                138.920766

CPU 3 DPC total execution time (s):                   0.231264

CPU 3 DPC count:                                      40585

_________________________________________________________________________________________________________

CPU 4 Interrupt cycle time (s):                       2.885063

CPU 4 ISR highest execution time (µs):                58.123711

CPU 4 ISR total execution time (s):                   0.003168

CPU 4 ISR count:                                      359

CPU 4 DPC highest execution time (µs):                112.718704

CPU 4 DPC total execution time (s):                   0.090828

CPU 4 DPC count:                                      33665

_________________________________________________________________________________________________________

CPU 5 Interrupt cycle time (s):                       2.579383

CPU 5 ISR highest execution time (µs):                55.538144

CPU 5 ISR total execution time (s):                   0.005753

CPU 5 ISR count:                                      717

CPU 5 DPC highest execution time (µs):                93.663328

CPU 5 DPC total execution time (s):                   0.033946

CPU 5 DPC count:                                      5634

_________________________________________________________________________________________________________

CPU 6 Interrupt cycle time (s):                       2.422266

CPU 6 ISR highest execution time (µs):                51.334021

CPU 6 ISR total execution time (s):                   0.000157

CPU 6 ISR count:                                      16

CPU 6 DPC highest execution time (µs):                89.240648

CPU 6 DPC total execution time (s):                   0.001624

CPU 6 DPC count:                                      153

_________________________________________________________________________________________________________

CPU 7 Interrupt cycle time (s):                       3.257350

CPU 7 ISR highest execution time (µs):                68.809131

CPU 7 ISR total execution time (s):                   0.007167

CPU 7 ISR count:                                      831

CPU 7 DPC highest execution time (µs):                48.587040

CPU 7 DPC total execution time (s):                   0.191167

CPU 7 DPC count:                                      63668

_________________________________________________________________________________________________________

 

Attached Thumbnails

• 

[RKinner]

Can you disable your network adapter then try both again?

[louuu]

here is the info you requested with the network adapter disabled and i also posted a pic of the latest hd tunes in case you want to see it, thanks.

 

 

_________________________________________________________________________________________________________

CONCLUSION

_________________________________________________________________________________________________________

Your system appears to be suitable for handling real-time audio and other tasks without dropouts. 

LatencyMon has been analyzing your system for  0:03:51  (h:mm:ss) on all processors.

 

 

_________________________________________________________________________________________________________

SYSTEM INFORMATION

_________________________________________________________________________________________________________

Computer name:                                        LUIS8500

OS version:                                           Windows 7 Service Pack 1, 6.1, build: 7601 (x64)

Hardware:                                             XPS 8500  , Dell Inc., 0YJPT1

CPU:                                                  GenuineIntel Intel® Core™ i7-3770 CPU @ 3.40GHz

Logical processors:                                   8

Processor groups:                                     1

RAM:                                                  16344 MB total

 

 

_________________________________________________________________________________________________________

CPU SPEED

_________________________________________________________________________________________________________

Reported CPU speed:                                   3395 MHz

 

Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.

 

WARNING: the CPU speed that was measured is only a fraction of the CPU speed reported. Your CPUs may be throttled back due to variable speed settings and thermal issues. It is suggested that you run a utility which reports your actual CPU frequency and temperature. 

 

 

 

_________________________________________________________________________________________________________

MEASURED INTERRUPT TO USER PROCESS LATENCIES

_________________________________________________________________________________________________________

The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.

 

Highest measured interrupt to process latency (µs):   848.586428

Average measured interrupt to process latency (µs):   5.900849

 

Highest measured interrupt to DPC latency (µs):       175.205656

Average measured interrupt to DPC latency (µs):       1.351869

 

 

_________________________________________________________________________________________________________

 REPORTED ISRs

_________________________________________________________________________________________________________

Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.

 

Highest ISR routine execution time (µs):              133.691605

Driver with highest ISR routine execution time:       HDAudBus.sys - High Definition Audio Bus Driver, Microsoft Corporation

 

Highest reported total ISR routine time (%):          0.011972

Driver with highest ISR total time:                   dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

 

Total time spent in ISRs (%)                          0.020508

 

ISR count (execution time <250 µs):                   56188

ISR count (execution time 250-500 µs):                0

ISR count (execution time 500-999 µs):                0

ISR count (execution time 1000-1999 µs):              0

ISR count (execution time 2000-3999 µs):              0

ISR count (execution time >=4000 µs):                 0

 

 

_________________________________________________________________________________________________________

REPORTED DPCs

_________________________________________________________________________________________________________

DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.

 

Highest DPC routine execution time (µs):              224.855376

Driver with highest DPC routine execution time:       nvlddmkm.sys - NVIDIA Windows Kernel Mode Driver, Version 416.34 , NVIDIA Corporation

 

Highest reported total DPC routine time (%):          0.206498

Driver with highest DPC total execution time:         rspLLL64.sys - Resplendence Latency Monitoring and Auxiliary Kernel Library, Resplendence Software Projects Sp.

 

Total time spent in DPCs (%)                          0.26430

 

DPC count (execution time <250 µs):                   1028566

DPC count (execution time 250-500 µs):                0

DPC count (execution time 500-999 µs):                0

DPC count (execution time 1000-1999 µs):              0

DPC count (execution time 2000-3999 µs):              0

DPC count (execution time >=4000 µs):                 0

 

 

_________________________________________________________________________________________________________

 REPORTED HARD PAGEFAULTS

_________________________________________________________________________________________________________

Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.

 

NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.

 

Process with highest pagefault count:                 nis.exe

 

Total number of hard pagefaults                       44

Hard pagefault count of hardest hit process:          21

Number of processes hit:                              5

 

 

_________________________________________________________________________________________________________

 PER CPU DATA

_________________________________________________________________________________________________________

CPU 0 Interrupt cycle time (s):                       1.406896

CPU 0 ISR highest execution time (µs):                90.985272

CPU 0 ISR total execution time (s):                   0.067994

CPU 0 ISR count:                                      14379

CPU 0 DPC highest execution time (µs):                224.855376

CPU 0 DPC total execution time (s):                   0.289173

CPU 0 DPC count:                                      74757

_________________________________________________________________________________________________________

CPU 1 Interrupt cycle time (s):                       2.393774

CPU 1 ISR highest execution time (µs):                78.893078

CPU 1 ISR total execution time (s):                   0.026569

CPU 1 ISR count:                                      3508

CPU 1 DPC highest execution time (µs):                169.184389

CPU 1 DPC total execution time (s):                   0.818270

CPU 1 DPC count:                                      167100

_________________________________________________________________________________________________________

CPU 2 Interrupt cycle time (s):                       0.866727

CPU 2 ISR highest execution time (µs):                81.151105

CPU 2 ISR total execution time (s):                   0.002644

CPU 2 ISR count:                                      309

CPU 2 DPC highest execution time (µs):                151.116937

CPU 2 DPC total execution time (s):                   0.054316

CPU 2 DPC count:                                      15936

_________________________________________________________________________________________________________

CPU 3 Interrupt cycle time (s):                       2.197342

CPU 3 ISR highest execution time (µs):                62.494256

CPU 3 ISR total execution time (s):                   0.023305

CPU 3 ISR count:                                      3077

CPU 3 DPC highest execution time (µs):                126.764654

CPU 3 DPC total execution time (s):                   0.736358

CPU 3 DPC count:                                      151104

_________________________________________________________________________________________________________

CPU 4 Interrupt cycle time (s):                       4.112773

CPU 4 ISR highest execution time (µs):                80.154345

CPU 4 ISR total execution time (s):                   0.070867

CPU 4 ISR count:                                      9758

CPU 4 DPC highest execution time (µs):                131.733137

CPU 4 DPC total execution time (s):                   0.985830

CPU 4 DPC count:                                      252942

_________________________________________________________________________________________________________

CPU 5 Interrupt cycle time (s):                       5.740508

CPU 5 ISR highest execution time (µs):                133.691605

CPU 5 ISR total execution time (s):                   0.177472

CPU 5 ISR count:                                      23810

CPU 5 DPC highest execution time (µs):                142.677172

CPU 5 DPC total execution time (s):                   1.685797

CPU 5 DPC count:                                      292081

_________________________________________________________________________________________________________

CPU 6 Interrupt cycle time (s):                       0.770532

CPU 6 ISR highest execution time (µs):                46.843594

CPU 6 ISR total execution time (s):                   0.001508

CPU 6 ISR count:                                      191

CPU 6 DPC highest execution time (µs):                132.338144

CPU 6 DPC total execution time (s):                   0.054522

CPU 6 DPC count:                                      19446

_________________________________________________________________________________________________________

CPU 7 Interrupt cycle time (s):                       2.200457

CPU 7 ISR highest execution time (µs):                92.939028

CPU 7 ISR total execution time (s):                   0.009040

CPU 7 ISR count:                                      1156

CPU 7 DPC highest execution time (µs):                79.434462

CPU 7 DPC total execution time (s):                   0.265419

CPU 7 DPC count:                                      55200

_________________________________________________________________________________________________________

 

Attached Thumbnails

• 

[RKinner]

nis.exe is the current problem.  It's part of Norton.  You might be able to run Process Explorer and right click on it and Pause.

 

Turning off the network adapter helped a lot as far as Latency Monitor is concerned.  You may need a new network driver.  What adapter did you turn off?  Got to go to the dentist.  Will be off line for a few hours.

[louuu]

nis.exe is my norton internet security that ive been using for over 15 years.  the last time i upgraded to a newer version was a few years ago because i read that if its running well theres no need to upgrade the version.  also im used to this versions layout and i know sometimes with a new version comes a new layout to learn.  right now there is an updated version available and if you feel i must upgrade to that newer current version i will but if you think its not necessary right now i rather stay with this version that im used to.

 

you asked what network adapter i turned off.  i went to control panel / network and sharing center and then on the left side i clicked on "change adapter settings" and then i right clicked on "local area connection' and hit disable.

 

you mentioned running process explorer and right clicking nis and hitting pause but i dont see process explorer and im not familiar with it or how to install/access it.  unless thats basically the same as task manager?  in task manager if i go under processes i see nis.exe and if i right click it the options are end process, end process tree and go to services.  if i got to services i see nis (not nis.exe) and if i right click it the options are stop service.  let me know how to proceed, thank you.

[RKinner]

Get Process Explorer

https://live.sysinte...com/procexp.exe

Save it to your desktop then run it (Vista or Win7+ - right click and Run As Administrator).  

View, Select Column, check Verified Signer, OK
Options, Verify Image Signatures


Click twice on the CPU column header  to sort things by CPU usage with the big hitters at the top.  

Wait a full minute then:

File, Save As, Save.  Note the file name.   Open the file  on your desktop and copy and paste the text to a reply.

 

 

 

Get the free version of Speccy:

http://www.filehippo...ownload_speccy/ 

(Look in the upper right for the Download
Latest Version button  - Do NOT press the large Start Download button on the upper left!)  
Download, Save and Install it.  Tell it you do not need CCLEANER.    Run Speccy.  When it finishes (the little icon in the bottom left will stop moving),
File, Save as Text File,  (to your desktop) note the name it gives. OK.  Open the file in notepad and delete the line that gives the serial number of your Operating System.  
(It will be near the top,  10-20  lines down.) Save the file.  Attach the file to your next post.  Attaching the log is the best option as it is too big for the forum.  Attaching is a multi step process.

First click on More Reply Options
Then scroll down to where you see
Choose File and click on it.  Point it at the file and hit Open.
Now click on Attach this file.

 

If Norton is causing page faults it is probably time to upgrade.
 

[louuu]

hope your dentist visit went ok.

1. the process explorer text is below.

2. the speccy text is attached to this post as per your request because its too big to copy/paste.

3. you said "If Norton is causing page faults it is probably time to upgrade".  is it still causing page faults?  if you tell me to upgrade it i will but i need to know if you are telling me to do it right now, thanks.

 

 

Process CPU Private Bytes Working Set PID Description Company Name Verified Signer

System Idle Process 97.57 0 K 24 K 0

procexp64.exe 0.59 39,440 K 60,284 K 6732 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation

System 0.45 128 K 324 K 4

CMServer.exe 0.20 28,028 K 29,444 K 3560 DigiPortal Software, Inc. (No signature was present in the subject) DigiPortal Software, Inc.

Interrupts 0.19 0 K 0 K n/a Hardware Interrupts and DPCs

EVGAPrecision.exe 0.18 8,180 K 5,072 K 2192 EVGAPrecision (Verified) EVGA

svchost.exe 0.16 6,972 K 12,852 K 1000 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

explorer.exe 0.13 95,652 K 126,840 K 1148 Windows Explorer Microsoft Corporation (Verified) Microsoft Windows

ReflectMonitor.exe 0.11 5,204 K 13,764 K 3388 Macrium Reflect Disk Imaging and Backup Paramount Software UK Ltd (Verified) Paramount Software UK Ltd

dwm.exe 0.07 57,728 K 43,896 K 1420 Desktop Window Manager Microsoft Corporation (Verified) Microsoft Windows

svchost.exe 0.06 12,536 K 22,700 K 1064 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

MBAMService.exe 0.05 173,224 K 209,272 K 5404 Malwarebytes Service Malwarebytes (Verified) Malwarebytes Corporation

Core Temp.exe 0.05 13,492 K 2,424 K 2200 CPU temperature and system information utility (No signature was present in the subject)

chrome.exe 0.03 63,500 K 90,444 K 3160 Google Chrome Google Inc. (Verified) Google Inc

unchecky_bg.exe 0.02 3,296 K 10,032 K 4968 Unchecky Background Process Reason Software Company Inc. (Verified) Reason Software Company Inc.

csrss.exe 0.02 3,640 K 18,784 K 784 Client Server Runtime Process Microsoft Corporation (Verified) Microsoft Windows

nvcontainer.exe 0.02 13,140 K 30,488 K 3064 NVIDIA Container NVIDIA Corporation (Verified) NVIDIA Corporation

nis.exe 0.02 255,588 K 211,568 K 2988 Norton Internet Security Symantec Corporation (Verified) Symantec Corporation

mdm.exe 0.01 2,676 K 6,912 K 2800 Machine Debug Manager Microsoft Corporation (No signature was present in the subject) Microsoft Corporation

svchost.exe 0.01 8,172 K 14,492 K 2672 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

ADVWindowsClientService.exe 0.01 42,984 K 41,540 K 3776 Amazon Unbox Video Service Amazon.com (Certificate expired) Amazon.com

chrome.exe 0.01 47,404 K 59,272 K 6220 Google Chrome Google Inc. (Verified) Google Inc

chrome.exe 0.01 108,888 K 182,380 K 8444 Google Chrome Google Inc. (Verified) Google Inc

ChoiceMailClient.exe 0.01 17,292 K 17,452 K 4032 DigiPortal Software, Inc. (No signature was present in the subject) DigiPortal Software, Inc.

ppped.exe < 0.01 6,816 K 11,880 K 3188 PowerPanel Personal Edition Service Cyber Power Systems, Inc. (Verified) Cyber Power Systems

PMA.exe < 0.01 3,820 K 10,036 K 9556 Epson ReadyInk Agent (A) Seiko Epson Corporation (Verified) SEIKO EPSON CORPORATION

chrome.exe < 0.01 43,644 K 60,160 K 10024 Google Chrome Google Inc. (Verified) Google Inc

SearchIndexer.exe < 0.01 31,248 K 22,780 K 6000 Microsoft Windows Search Indexer Microsoft Corporation (Verified) Microsoft Windows

chrome.exe < 0.01 42,320 K 58,080 K 6236 Google Chrome Google Inc. (Verified) Google Inc

NVIDIA Web Helper.exe < 0.01 28,412 K 6,948 K 5364 NVIDIA Web Helper Service Node.js (Verified) NVIDIA Corporation

csrss.exe < 0.01 2,920 K 5,472 K 636 Client Server Runtime Process Microsoft Corporation (Verified) Microsoft Windows

TeamViewer_Service.exe < 0.01 5,736 K 16,724 K 4816 TeamViewer 13 TeamViewer GmbH (Verified) TeamViewer GmbH

wlmail.exe < 0.01 80,000 K 103,876 K 2508 Windows Live Mail Microsoft Corporation (Verified) Microsoft Corporation

AppleMobileDeviceService.exe < 0.01 4,616 K 11,916 K 2176 MobileDeviceService Apple Inc. (Verified) Apple Inc.

svchost.exe < 0.01 30,332 K 32,972 K 1396 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

nvcontainer.exe < 0.01 11,988 K 25,576 K 5532 NVIDIA Container NVIDIA Corporation (Verified) NVIDIA Corporation

wlcomm.exe < 0.01 19,228 K 13,340 K 4536 Windows Live Communications Platform Microsoft Corporation (Verified) Microsoft Corporation

novacomd.exe < 0.01 2,872 K 5,920 K 3032 novacomd Application Palm (No signature was present in the subject) Palm

taskhost.exe < 0.01 15,284 K 17,744 K 1888 Host Process for Windows Tasks Microsoft Corporation (Verified) Microsoft Windows

svchost.exe < 0.01 28,988 K 27,304 K 776 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

svchost.exe < 0.01 5,988 K 10,356 K 584 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

svchost.exe < 0.01 36,912 K 55,588 K 1088 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

nis.exe < 0.01 19,016 K 10,236 K 2936 Norton Internet Security Symantec Corporation (Verified) Symantec Corporation

chrome.exe < 0.01 44,108 K 59,680 K 4692 Google Chrome Google Inc. (Verified) Google Inc

chrome.exe < 0.01 189,956 K 121,076 K 9452 Google Chrome Google Inc. (Verified) Google Inc

svchost.exe < 0.01 401,412 K 407,868 K 1040 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

ChoiceMailClient.exe < 0.01 6,388 K 14,812 K 3900 DigiPortal Software, Inc. (No signature was present in the subject) DigiPortal Software, Inc.

NvTelemetryContainer.exe < 0.01 5,808 K 13,532 K 3104 NVIDIA Container NVIDIA Corporation (Verified) NVIDIA Corporation

NVDisplay.Container.exe < 0.01 26,636 K 43,112 K 972 NVIDIA Container NVIDIA Corporation (Verified) NVIDIA Corporation

CMServer.exe < 0.01 4,964 K 9,068 K 3496 DigiPortal Software, Inc. (No signature was present in the subject) DigiPortal Software, Inc.

spoolsv.exe < 0.01 9,188 K 16,384 K 1744 Spooler SubSystem App Microsoft Corporation (Verified) Microsoft Windows

svchost.exe < 0.01 13,872 K 18,816 K 1556 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

AdminService.exe < 0.01 2,928 K 6,364 K 2344 AdminService Application Atheros Commnucations (Certificate expired) Atheros Commnucations

WUDFHost.exe 2,664 K 7,308 K 6388 Windows Driver Foundation - User-mode Driver Framework Host Process Microsoft Corporation (Verified) Microsoft Windows

WmiPrvSE.exe 3,504 K 8,076 K 9104 WMI Provider Host Microsoft Corporation (Verified) Microsoft Windows

wlanext.exe 2,828 K 6,516 K 1616 Windows Wireless LAN 802.11 Extensibility Framework Microsoft Corporation (Verified) Microsoft Windows

winlogon.exe 4,256 K 9,096 K 868 Windows Logon Application Microsoft Corporation (Verified) Microsoft Windows

wininit.exe 2,508 K 5,640 K 792 Windows Start-Up Application Microsoft Corporation (Verified) Microsoft Windows

vds.exe 2,096 K 6,204 K 4956 Virtual Disk Service Microsoft Corporation (Verified) Microsoft Windows

unchecky_svc.exe 2,692 K 7,072 K 4896 Unchecky Service Reason Software Company Inc. (Verified) Reason Software Company Inc.

UMVPFSrv.exe 1,332 K 5,292 K 1132 Logitech User mode UMVPF service Logitech Inc. (Verified) Logitech

taskeng.exe 3,388 K 8,024 K 2092 Task Scheduler Engine Microsoft Corporation (Verified) Microsoft Windows

svchost.exe 21,440 K 24,756 K 5360 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

svchost.exe 3,820 K 7,428 K 1228 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

svchost.exe 2,272 K 5,648 K 5000 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

svchost.exe 2,700 K 6,844 K 6284 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

svchost.exe 2,424 K 6,492 K 3472 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

svchost.exe 7,456 K 12,952 K 2464 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

smss.exe 744 K 1,552 K 412 Windows Session Manager Microsoft Corporation (Verified) Microsoft Windows

services.exe 7,088 K 13,332 K 860 Services and Controller app Microsoft Corporation (Verified) Microsoft Windows

RtkAudioService64.exe 2,728 K 6,404 K 1328 Realtek Audio Service Realtek Semiconductor (Verified) Realtek Semiconductor Corp

ReflectUI.exe 9,980 K 21,780 K 3336 Macrium Reflect UI Watcher Paramount Software UK Ltd (Verified) Paramount Software UK Ltd

RAVBg64.exe 16,240 K 13,880 K 1352 HD Audio Background Process Realtek Semiconductor (Verified) Realtek Semiconductor Corp

procexp.exe 2,548 K 7,836 K 6528 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation

PMAService.exe 1,824 K 6,876 K 2600 Epson ReadyInk Agent Seiko Epson Corporation (Verified) SEIKO EPSON CORPORATION

NVDisplay.Container.exe 8,420 K 16,164 K 2916 NVIDIA Container NVIDIA Corporation (Verified) NVIDIA Corporation

NBService.exe 3,320 K 9,492 K 2868 Nero BackItUp Nero AG (Verified) Nero AG

mDNSResponder.exe 3,472 K 7,268 K 2372 Bonjour Service Apple Inc. (Verified) Apple Inc.

mbamtray.exe 25,788 K 40,200 K 4640 Malwarebytes Tray Application Malwarebytes (Verified) Malwarebytes Corporation

MacriumService.exe 70,928 K 78,132 K 2700 Macrium Reflect Utility Service Paramount Software UK Ltd (Verified) Paramount Software UK Ltd

lsm.exe 3,116 K 5,116 K 888 Local Session Manager Service Microsoft Corporation (Verified) Microsoft Windows

lsass.exe 7,064 K 14,736 K 880 Local Security Authority Process Microsoft Corporation (Verified) Microsoft Windows

IntuitUpdateService.exe 24,532 K 1,836 K 968 Intuit Update Service Intuit Inc. (Verified) Intuit

IAStorIcon.exe 25,952 K 33,676 K 3172 IAStorIcon Intel Corporation (Verified) Intel® Rapid Storage Technology

IAStorDataMgrSvc.exe 42,808 K 54,716 K 2880 IAStorDataSvc Intel Corporation (Verified) Intel® Rapid Storage Technology

escsvc64.exe 2,112 K 4,548 K 2648 Epson Scanner Service (64bit) Seiko Epson Corporation (Verified) SEIKO EPSON Corporation

conhost.exe 1,480 K 3,560 K 1628 Console Window Host Microsoft Corporation (Verified) Microsoft Windows

conhost.exe 2,052 K 4,596 K 6984 Console Window Host Microsoft Corporation (Verified) Microsoft Windows

CMPreapproval.exe 7,028 K 12,328 K 3456 DigiPortal Software, Inc (No signature was present in the subject) DigiPortal Software, Inc

chrome.exe 23,948 K 30,344 K 8372 Google Chrome Google Inc. (Verified) Google Inc

chrome.exe 3,412 K 7,052 K 8592 Google Chrome Google Inc. (Verified) Google Inc

chrome.exe 3,788 K 8,064 K 1448 Google Chrome Google Inc. (Verified) Google Inc

CASPERSVCS.EXE 2,864 K 7,148 K 2400 Casper Utility and Support Services Future Systems Solutions, Inc. (Verified) Future Systems Solutions

audiodg.exe 23,168 K 24,804 K 9860 Windows Audio Device Graph Isolation Microsoft Corporation (Verified) Microsoft Windows

Ath_WlanAgent.exe 1,408 K 4,892 K 5088 Atheros Coex Service Application Atheros (Certificate expired) Atheros

Ath_CoexAgent.exe 2,084 K 6,464 K 5040 Atheros Coex Service Application Atheros (Certificate expired) Atheros

armsvc.exe 1,348 K 5,080 K 1956 Adobe Acrobat Update Service Adobe Systems Incorporated (Verified) Adobe Systems

agr64svc.exe 1,572 K 3,576 K 2120 LSI Soft Modem Call Progress Service LSI Corporation (Verified) LSI Corporation

AffinegyService.exe 2,604 K 9,312 K 1380 AffinegyService Affinegy, Inc. (Verified) Affinegy

AERTSr64.exe 1,852 K 3,764 K 1060 Andrea filters APO access service (64-bit) Andrea Electronics Corporation (Verified) Andrea Electronics

 

Attached Files

•  speccy 1.txt   100.97KB   306 downloads

[RKinner]

I think you should update Norton but you can try using Process Explorer to pause nis.exe.  (Hit the Space bar to make it stop bouncing around.  Then right click on nis.exe and select Pause.  It will tell  you if it can't pause it)  Then rerun Latency Monitor and HD Tune.

 

Speccy says you have Realtek PCIe GBE Family Controller.  Realtek has had a lot of problems with their drivers.  There was a new one issued in July. 

 

https://realtek-down...ily-controller/

 

Choose the first one:

Realtek PCIe GBE Family Controller LAN Driver 7119_06202018 for Windows 7 (10 MB)
 

 

The download will start right away.  It is a zip file so you will need to save then right click on it, Extract All, Extract.  Open the resulting folder(s) and look for Setup.exe.  Right click on it and Run As Admin.

[louuu]

when i went to see if pause was available for nis using process explorer, i didnt see "pause" but i did see "suspend" and im not sure if thats the same so i did suspend it before i continued with your steps.  i still havent upgraded my norton but when/if you tell me to do it i will.  here is the info you requested and i also posted a pic of the latest hd tunes in case you want to see it.  by the way, when i ran these tests before i closed out all my apps first but this time i forgot to close my windows live mail app and im not sure if you want me to run these tests again with it closed.  i also updated the realtek driver, thanks.

 

_________________________________________________________________________________________________________

CONCLUSION

_________________________________________________________________________________________________________

Your system appears to be suitable for handling real-time audio and other tasks without dropouts. 

LatencyMon has been analyzing your system for  0:03:52  (h:mm:ss) on all processors.

 

 

_________________________________________________________________________________________________________

SYSTEM INFORMATION

_________________________________________________________________________________________________________

Computer name:                                        LUIS8500

OS version:                                           Windows 7 Service Pack 1, 6.1, build: 7601 (x64)

Hardware:                                             XPS 8500  , Dell Inc., 0YJPT1

CPU:                                                  GenuineIntel Intel® Core™ i7-3770 CPU @ 3.40GHz

Logical processors:                                   8

Processor groups:                                     1

RAM:                                                  16344 MB total

 

 

_________________________________________________________________________________________________________

CPU SPEED

_________________________________________________________________________________________________________

Reported CPU speed:                                   3395 MHz

 

Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.

 

WARNING: the CPU speed that was measured is only a fraction of the CPU speed reported. Your CPUs may be throttled back due to variable speed settings and thermal issues. It is suggested that you run a utility which reports your actual CPU frequency and temperature. 

 

 

 

_________________________________________________________________________________________________________

MEASURED INTERRUPT TO USER PROCESS LATENCIES

_________________________________________________________________________________________________________

The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.

 

Highest measured interrupt to process latency (µs):   335.634931

Average measured interrupt to process latency (µs):   5.497772

 

Highest measured interrupt to DPC latency (µs):       237.025207

Average measured interrupt to DPC latency (µs):       1.372250

 

 

_________________________________________________________________________________________________________

 REPORTED ISRs

_________________________________________________________________________________________________________

Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.

 

Highest ISR routine execution time (µs):              105.068041

Driver with highest ISR routine execution time:       HDAudBus.sys - High Definition Audio Bus Driver, Microsoft Corporation

 

Highest reported total ISR routine time (%):          0.011887

Driver with highest ISR total time:                   dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

 

Total time spent in ISRs (%)                          0.019902

 

ISR count (execution time <250 µs):                   53464

ISR count (execution time 250-500 µs):                0

ISR count (execution time 500-999 µs):                0

ISR count (execution time 1000-1999 µs):              0

ISR count (execution time 2000-3999 µs):              0

ISR count (execution time >=4000 µs):                 0

 

 

_________________________________________________________________________________________________________

REPORTED DPCs

_________________________________________________________________________________________________________

DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.

 

Highest DPC routine execution time (µs):              244.18380

Driver with highest DPC routine execution time:       ndis.sys - NDIS 6.20 driver, Microsoft Corporation

 

Highest reported total DPC routine time (%):          0.151820

Driver with highest DPC total execution time:         rspLLL64.sys - Resplendence Latency Monitoring and Auxiliary Kernel Library, Resplendence Software Projects Sp.

 

Total time spent in DPCs (%)                          0.200637

 

DPC count (execution time <250 µs):                   815555

DPC count (execution time 250-500 µs):                0

DPC count (execution time 500-999 µs):                0

DPC count (execution time 1000-1999 µs):              0

DPC count (execution time 2000-3999 µs):              0

DPC count (execution time >=4000 µs):                 0

 

 

_________________________________________________________________________________________________________

 REPORTED HARD PAGEFAULTS

_________________________________________________________________________________________________________

Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.

 

NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.

 

Process with highest pagefault count:                 wlmail.exe

 

Total number of hard pagefaults                       56

Hard pagefault count of hardest hit process:          22

Number of processes hit:                              6

 

 

_________________________________________________________________________________________________________

 PER CPU DATA

_________________________________________________________________________________________________________

CPU 0 Interrupt cycle time (s):                       1.436983

CPU 0 ISR highest execution time (µs):                105.068041

CPU 0 ISR total execution time (s):                   0.050712

CPU 0 ISR count:                                      9797

CPU 0 DPC highest execution time (µs):                172.284536

CPU 0 DPC total execution time (s):                   0.210666

CPU 0 DPC count:                                      51486

_________________________________________________________________________________________________________

CPU 1 Interrupt cycle time (s):                       2.354340

CPU 1 ISR highest execution time (µs):                91.108984

CPU 1 ISR total execution time (s):                   0.039565

CPU 1 ISR count:                                      5194

CPU 1 DPC highest execution time (µs):                140.416495

CPU 1 DPC total execution time (s):                   0.759569

CPU 1 DPC count:                                      152748

_________________________________________________________________________________________________________

CPU 2 Interrupt cycle time (s):                       0.932444

CPU 2 ISR highest execution time (µs):                58.590574

CPU 2 ISR total execution time (s):                   0.006779

CPU 2 ISR count:                                      939

CPU 2 DPC highest execution time (µs):                142.301620

CPU 2 DPC total execution time (s):                   0.107125

CPU 2 DPC count:                                      33734

_________________________________________________________________________________________________________

CPU 3 Interrupt cycle time (s):                       2.635584

CPU 3 ISR highest execution time (µs):                100.374669

CPU 3 ISR total execution time (s):                   0.027971

CPU 3 ISR count:                                      3538

CPU 3 DPC highest execution time (µs):                166.252135

CPU 3 DPC total execution time (s):                   0.301223

CPU 3 DPC count:                                      56177

_________________________________________________________________________________________________________

CPU 4 Interrupt cycle time (s):                       2.680681

CPU 4 ISR highest execution time (µs):                54.207069

CPU 4 ISR total execution time (s):                   0.066140

CPU 4 ISR count:                                      9594

CPU 4 DPC highest execution time (µs):                244.18380

CPU 4 DPC total execution time (s):                   0.582466

CPU 4 DPC count:                                      156266

_________________________________________________________________________________________________________

CPU 5 Interrupt cycle time (s):                       4.079681

CPU 5 ISR highest execution time (µs):                64.852725

CPU 5 ISR total execution time (s):                   0.130001

CPU 5 ISR count:                                      17592

CPU 5 DPC highest execution time (µs):                150.092784

CPU 5 DPC total execution time (s):                   1.254833

CPU 5 DPC count:                                      235421

_________________________________________________________________________________________________________

CPU 6 Interrupt cycle time (s):                       1.524198

CPU 6 ISR highest execution time (µs):                69.641826

CPU 6 ISR total execution time (s):                   0.023870

CPU 6 ISR count:                                      3444

CPU 6 DPC highest execution time (µs):                115.625037

CPU 6 DPC total execution time (s):                   0.301638

CPU 6 DPC count:                                      91051

_________________________________________________________________________________________________________

CPU 7 Interrupt cycle time (s):                       1.888692

CPU 7 ISR highest execution time (µs):                66.417673

CPU 7 ISR total execution time (s):                   0.024729

CPU 7 ISR count:                                      3366

CPU 7 DPC highest execution time (µs):                114.189691

CPU 7 DPC total execution time (s):                   0.210129

CPU 7 DPC count:                                      38672

_________________________________________________________________________________________________________

Attached Thumbnails

• 

Edited by louuu, 19 November 2018 - 11:46 PM.

[RKinner]

WLMail.exe can also be suspended.  It says there are 6 processes causing page faults.  Look on the Driver page of Latency monitor and it should tell you what the others are.

[louuu]

so i re-ran everything including suspending nis.  instead of suspending windows live mail i simply closed the program before i re-ran the reports.  heres the info and hd tunes screenshot.  on the bright side i havent had any bsod's or freeze ups for the last 1.5 or 2 days.  thanks.

 

 

_________________________________________________________________________________________________________

CONCLUSION

_________________________________________________________________________________________________________

Your system appears to be suitable for handling real-time audio and other tasks without dropouts. 

LatencyMon has been analyzing your system for  0:03:50  (h:mm:ss) on all processors.

 

 

_________________________________________________________________________________________________________

SYSTEM INFORMATION

_________________________________________________________________________________________________________

Computer name:                                        LUIS8500

OS version:                                           Windows 7 Service Pack 1, 6.1, build: 7601 (x64)

Hardware:                                             XPS 8500  , Dell Inc., 0YJPT1

CPU:                                                  GenuineIntel Intel® Core™ i7-3770 CPU @ 3.40GHz

Logical processors:                                   8

Processor groups:                                     1

RAM:                                                  16344 MB total

 

 

_________________________________________________________________________________________________________

CPU SPEED

_________________________________________________________________________________________________________

Reported CPU speed:                                   3395 MHz

 

Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.

 

WARNING: the CPU speed that was measured is only a fraction of the CPU speed reported. Your CPUs may be throttled back due to variable speed settings and thermal issues. It is suggested that you run a utility which reports your actual CPU frequency and temperature. 

 

 

 

_________________________________________________________________________________________________________

MEASURED INTERRUPT TO USER PROCESS LATENCIES

_________________________________________________________________________________________________________

The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.

 

Highest measured interrupt to process latency (µs):   264.768615

Average measured interrupt to process latency (µs):   5.682515

 

Highest measured interrupt to DPC latency (µs):       249.992235

Average measured interrupt to DPC latency (µs):       1.471083

 

 

_________________________________________________________________________________________________________

 REPORTED ISRs

_________________________________________________________________________________________________________

Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.

 

Highest ISR routine execution time (µs):              92.696318

Driver with highest ISR routine execution time:       HDAudBus.sys - High Definition Audio Bus Driver, Microsoft Corporation

 

Highest reported total ISR routine time (%):          0.011638

Driver with highest ISR total time:                   dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

 

Total time spent in ISRs (%)                          0.019728

 

ISR count (execution time <250 µs):                   52671

ISR count (execution time 250-500 µs):                0

ISR count (execution time 500-999 µs):                0

ISR count (execution time 1000-1999 µs):              0

ISR count (execution time 2000-3999 µs):              0

ISR count (execution time >=4000 µs):                 0

 

 

_________________________________________________________________________________________________________

REPORTED DPCs

_________________________________________________________________________________________________________

DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.

 

Highest DPC routine execution time (µs):              176.169367

Driver with highest DPC routine execution time:       ntoskrnl.exe - NT Kernel & System, Microsoft Corporation

 

Highest reported total DPC routine time (%):          0.135358

Driver with highest DPC total execution time:         ndis.sys - NDIS 6.20 driver, Microsoft Corporation

 

Total time spent in DPCs (%)                          0.189870

 

DPC count (execution time <250 µs):                   758984

DPC count (execution time 250-500 µs):                0

DPC count (execution time 500-999 µs):                0

DPC count (execution time 1000-1999 µs):              0

DPC count (execution time 2000-3999 µs):              0

DPC count (execution time >=4000 µs):                 0

 

 

_________________________________________________________________________________________________________

 REPORTED HARD PAGEFAULTS

_________________________________________________________________________________________________________

Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.

 

 

Process with highest pagefault count:                 none

 

Total number of hard pagefaults                       0

Hard pagefault count of hardest hit process:          0

Number of processes hit:                              0

 

 

_________________________________________________________________________________________________________

 PER CPU DATA

_________________________________________________________________________________________________________

CPU 0 Interrupt cycle time (s):                       1.289999

CPU 0 ISR highest execution time (µs):                92.696318

CPU 0 ISR total execution time (s):                   0.083255

CPU 0 ISR count:                                      14342

CPU 0 DPC highest execution time (µs):                176.169367

CPU 0 DPC total execution time (s):                   0.262605

CPU 0 DPC count:                                      60229

_________________________________________________________________________________________________________

CPU 1 Interrupt cycle time (s):                       2.101115

CPU 1 ISR highest execution time (µs):                78.903682

CPU 1 ISR total execution time (s):                   0.028208

CPU 1 ISR count:                                      3816

CPU 1 DPC highest execution time (µs):                114.326657

CPU 1 DPC total execution time (s):                   0.44860

CPU 1 DPC count:                                      86982

_________________________________________________________________________________________________________

CPU 2 Interrupt cycle time (s):                       0.908480

CPU 2 ISR highest execution time (µs):                58.620913

CPU 2 ISR total execution time (s):                   0.006397

CPU 2 ISR count:                                      816

CPU 2 DPC highest execution time (µs):                109.089543

CPU 2 DPC total execution time (s):                   0.094323

CPU 2 DPC count:                                      29452

_________________________________________________________________________________________________________

CPU 3 Interrupt cycle time (s):                       2.405468

CPU 3 ISR highest execution time (µs):                72.134904

CPU 3 ISR total execution time (s):                   0.030917

CPU 3 ISR count:                                      4083

CPU 3 DPC highest execution time (µs):                148.057437

CPU 3 DPC total execution time (s):                   0.380182

CPU 3 DPC count:                                      71659

_________________________________________________________________________________________________________

CPU 4 Interrupt cycle time (s):                       2.729005

CPU 4 ISR highest execution time (µs):                70.017084

CPU 4 ISR total execution time (s):                   0.051388

CPU 4 ISR count:                                      7219

CPU 4 DPC highest execution time (µs):                114.865979

CPU 4 DPC total execution time (s):                   0.558490

CPU 4 DPC count:                                      147212

_________________________________________________________________________________________________________

CPU 5 Interrupt cycle time (s):                       3.762794

CPU 5 ISR highest execution time (µs):                71.302504

CPU 5 ISR total execution time (s):                   0.095145

CPU 5 ISR count:                                      12728

CPU 5 DPC highest execution time (µs):                106.621208

CPU 5 DPC total execution time (s):                   0.958898

CPU 5 DPC count:                                      176632

_________________________________________________________________________________________________________

CPU 6 Interrupt cycle time (s):                       1.887998

CPU 6 ISR highest execution time (µs):                80.958174

CPU 6 ISR total execution time (s):                   0.032082

CPU 6 ISR count:                                      4590

CPU 6 DPC highest execution time (µs):                102.311046

CPU 6 DPC total execution time (s):                   0.401975

CPU 6 DPC count:                                      113202

_________________________________________________________________________________________________________

CPU 7 Interrupt cycle time (s):                       2.555180

CPU 7 ISR highest execution time (µs):                71.121944

CPU 7 ISR total execution time (s):                   0.036568

CPU 7 ISR count:                                      5077

CPU 7 DPC highest execution time (µs):                133.490133

CPU 7 DPC total execution time (s):                   0.397886

CPU 7 DPC count:                                      73616

_________________________________________________________________________________________________________

Attached Thumbnails

• 

Edited by louuu, 20 November 2018 - 06:22 AM.

[RKinner]

Doesn't look very good.  Try Data Lifeguard Diagnostic for Windows

https://support.wdc....ds.aspx?lang=en

 

See what their extended or long test will tell you.

[louuu]

ok, ill download data lifeguard diagnostic for windows and post the results shortly but im curious, when you say it doesnt look very good what exactly are you talking about?  my hard drive?  my entire system?  thanks.

[RKinner]

The hard drive appears weak.  Not sure why it has that dip at the beginning.