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Removal instructions for DriverHive

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Started by Metallica , Jan 28 2019 04:41 AM

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#1
Metallica
Posted 28 January 2019 - 04:41 AM

Metallica

    Spyware Veteran

  • GeekU Moderator
  • 33,101 posts
Content is republished with permission from Malwarebytes.

What is DriverHive?

The Malwarebytes research team has determined that DriverHive is a "driver updater". These so-called "system optimizers" use intentional false positives to convince users that their systems have problems. Then they try to sell you their software, claiming it will remove these problems.
More information can be found on our Malwarebytes Labs blog.
This installer for this particular one also is a bundler:

bundler.png

How do I know if I am infected with DriverHive?

This is how the main screen of the system optimizer looks:

main.png

You will find these icons in your taskbar, your startmenu, and on your desktop:

icons.png

and see these warnings during install:

warning1.png

warning2.png

and these screens during "operations":

warning5.png

warning6.png

You may see this entry in your list of installed programs:

warning4.png

How did DriverHive get on my computer?

These so-called system optimizers use different methods of getting installed. This particular one was downloaded from their website:

website.png

How do I remove DriverHive?

Our program Malwarebytes can detect and remove this potentially unwanted application.
  • Please download Malwarebytes to your desktop.
  • Double-click mb3-setup-consumer-{version}.exe and follow the prompts to install the program.
  • Then click Finish.
  • Once the program has fully updated, select Scan Now on the Dashboard. Or select the Threat Scan from the Scan menu.
  • If another update of the definitions is available, it will be implemented before the rest of the scanning procedure.
  • When the scan is complete, make sure that all Threats are selected, and click Remove Selected.
  • Restart your computer when prompted to do so.
Is there anything else I need to do to get rid of DriverHive?
  • No, Malwarebytes removes DriverHive completely.
How would the full version of Malwarebytes help protect me?

We hope our application and this guide have helped you eradicate this system optimizer.

As you can see below the full version of Malwarebytes would have protected you against the DriverHive installer. It would have warned you before the application could install itself, giving you a chance to stop it before it became too late.


protection1.png


Technical details for experts

You may see these entries in FRST logs:


(Bootstrap Development, LLC.) C:\Program Files (x86)\DriverHive\DriverHive.exe
(Bootstrap Development, LLC.) C:\Program Files (x86)\DriverHive\DriverHiveTray.exe
HKLM-x32\...\Run: [DriverHiveTray] => C:\Program Files (x86)\DriverHive\DriverHiveTray.exe [2444328 2016-01-17] (Bootstrap Development, LLC.)
C:\Users\{username}\AppData\Roaming\BSD
C:\ProgramData\BSD
C:\Users\{username}\Desktop\DriverHive.lnk
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\DriverHive
C:\Program Files (x86)\DriverHive
(Bootstrap Development, LLC.) C:\Windows\bsdsetupDH.dll

DriverHive (HKLM-x32\...\DriverHive_is1) (Version:  - Bootstrap Development, LLC.)
Alterations made by the installer:
 
File system details [View: All details] (Selection)
---------------------------------------------------
    Adds the folder C:\Program Files (x86)\DriverHive
       Adds the file DPInst32.exe"="1/17/2016 12:31 PM, 545280 bytes, A
       Adds the file DPInst64.exe"="1/17/2016 12:31 PM, 670720 bytes, A
       Adds the file DriverHive Help.chm"="1/17/2016 12:30 PM, 53312 bytes, A
       Adds the file DriverHive.exe"="1/17/2016 12:44 PM, 4710952 bytes, A
       Adds the file DriverHiveTray.exe"="1/17/2016 12:44 PM, 2444328 bytes, A
       Adds the file PBLogo.bmp"="1/17/2016 12:31 PM, 19542 bytes, A
       Adds the file unins000.dat"="1/28/2019 8:43 AM, 60470 bytes, A
       Adds the file unins000.exe"="1/28/2019 8:42 AM, 736090 bytes, A
       Adds the file UninstallTrial.bmp"="1/17/2016 12:31 PM, 52190 bytes, A
       Adds the file ZipDll.dll"="1/17/2016 12:33 PM, 134144 bytes, A
    Adds the folder C:\ProgramData\BSD\DriverHive
       Adds the file history2.dat"="1/28/2019 8:44 AM, 63 bytes, A
       Adds the file scandet2.dat"="1/28/2019 8:44 AM, 53027 bytes, A
       Adds the file scansummary2.dat"="1/28/2019 8:44 AM, 208 bytes, A
    Adds the folder C:\ProgramData\Microsoft\Windows\Start Menu\Programs\DriverHive
       Adds the file DriverHive.lnk"="1/28/2019 8:43 AM, 981 bytes, A
       Adds the file Help for DriverHive.lnk"="1/28/2019 8:43 AM, 1006 bytes, A
       Adds the file Uninstall DriverHive.lnk"="1/28/2019 8:43 AM, 971 bytes, A
    Adds the folder C:\Users\{username}\AppData\Roaming\BSD\DriverHive\Logs
       Adds the file DriverHive.log"="1/28/2019 8:44 AM, 0 bytes, A
       Adds the file DriverHiveTray.log"="1/28/2019 8:44 AM, 0 bytes, A
    In the existing folder C:\Users\{username}\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch
       Adds the file DriverHive.lnk"="1/28/2019 8:43 AM, 987 bytes, A
    In the existing folder C:\Users\{username}\Desktop
       Adds the file DriverHive.lnk"="1/28/2019 8:43 AM, 963 bytes, A
    In the existing folder C:\Windows
       Adds the file bsdsetupDH.dll"="1/17/2016 12:42 PM, 1646592 bytes, A
       Alters the file win.ini
        7/14/2009 7:09 AM, 403 bytes, A ==> 1/28/2019 8:44 AM, 486 bytes, A

Registry details [View: All details] (Selection)
------------------------------------------------
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\BSD\DriverHive]
       "AffParam"="REG_SZ", "BSD"
       "CCParam"="REG_SZ", ""
       "CheckForUpdates"="REG_DWORD", 1
       "DownloadDirectory"="REG_SZ", "C:\Users\{username}\AppData\Local\Temp\"
       "DriverCls"="REG_SZ", "{59756760-558E-47EB-818B-91C883633BC4}"
       "DriverIgnoreList"="REG_SZ", ""
       "DriverUploadList"="REG_SZ", ""
       "Language"="REG_SZ", "en"
       "LastDisplay"="REG_BINARY, ....
       "LastUpdateCheck"="REG_BINARY, ....
       "LatestVersionOnServerBuild"="REG_DWORD", 0
       "LatestVersionOnServerMajor"="REG_DWORD", 0
       "LatestVersionOnServerMinor"="REG_DWORD", 0
       "LatestVersionOnServerRelease"="REG_DWORD", 0
       "NA"="REG_SZ", "C"
       "NC"="REG_SZ", "A"
       "NR"="REG_SZ", "C"
       "NW"="REG_SZ", "A"
       "ProxyAddress"="REG_SZ", ""
       "ProxyEnabled"="REG_DWORD", 0
       "ProxyPassword"="REG_SZ", ""
       "ProxyPort"="REG_DWORD", 0
       "ProxyUsername"="REG_SZ", ""
       "Samples"="REG_DWORD", 1
       "ScanFrequency"="REG_DWORD", 7
       "ShowGUIOnScan"="REG_DWORD", 0
       "TTParam"="REG_DWORD", 255
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\BSD\DriverHive\StorageHistory]
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
       "DriverHiveTray"="REG_SZ", "C:\Program Files (x86)\DriverHive\DriverHiveTray.exe"
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\DriverHive_is1]
       "DisplayIcon"="REG_SZ", "C:\Program Files (x86)\DriverHive\DriverHive.exe"
       "DisplayName"="REG_SZ", "DriverHive"
       "HelpLink"="REG_SZ", "http://www.bootstrapdevelopment.com"
       "Inno Setup: App Path"="REG_SZ", "C:\Program Files (x86)\DriverHive"
       "Inno Setup: Deselected Tasks"="REG_SZ", ""
       "Inno Setup: Icon Group"="REG_SZ", "DriverHive"
       "Inno Setup: Selected Tasks"="REG_SZ", "desktopicon,quicklaunchicon"
       "Inno Setup: Setup Version"="REG_SZ", "5.3.5 (a)"
       "Inno Setup: User"="REG_SZ", "{username}"
       "InstallDate"="REG_SZ", "20190128"
       "InstallLocation"="REG_SZ", "C:\Program Files (x86)\DriverHive\"
       "NoModify"="REG_DWORD", 1
       "NoRepair"="REG_DWORD", 1
       "Publisher"="REG_SZ", "Bootstrap Development, LLC."
       "QuietUninstallString"="REG_SZ", ""C:\Program Files (x86)\DriverHive\unins000.exe" /SILENT"
       "UninstallString"="REG_SZ", ""C:\Program Files (x86)\DriverHive\unins000.exe""
       "URLInfoAbout"="REG_SZ", "http://www.bootstrapdevelopment.com"
       "URLUpdateInfo"="REG_SZ", "http://www.bootstrapdevelopment.com"
    [HKEY_CURRENT_USER\Software\Ask.com.tmp\General]
       "apn_dbr"="REG_SZ", "ff_64.0"
       "cbid"="REG_SZ", "^XT"
       "client"="REG_SZ", "ic"
       "clientv"="REG_SZ", "9.9.9.9"
       "cr"="REG_SZ", "1"
       "cr-homepageurl"="REG_SZ", "http://www.search.ask.com/?l=dis&o=16522cr"
       "crif"="REG_SZ", "1"
       "cr-o"="REG_SZ", "10148cr"
       "crumb"="REG_SZ", "2019.01.28+02.42.09-dubprdapntlfe9-NL-QW1zdGVyZGFtLE5ldGhlcmxhbmRz"
       "crx-path"="REG_SZ", "http://apnmedia.ask.com/media/toolbar/supertoolbar/chrome/BSP/1.15.25.0/aaaapoehmlbjgmbfaelmebaigekhbioa_7.15.25.0.crx"
       "dbr"="REG_SZ", "2"
       "dot"="REG_SZ", "6"
       "dt"="REG_SZ", "156"
       "dtid"="REG_SZ", "^YYYYYY^YY^NL"
       "eichk"="REG_SZ", "http://img.apnanalytics.com/images/nocache/apn/tr.gif?ev=eichk&p2=^XT^YYYYYY^YY^NL&encb={incbid}&chk={ic_chk}&ts={random}&guid={guid}&dt={dt}&wft={wft}&inst={inst}&tb={tb}&hos={hos}&harch={harch}&hloc={hloc}&iv={iv}&fv={fv}&dbr={dbr}&vb={vb}&msi={msi}&dot={dot}"
       "einst"="REG_SZ", "http://img.apnanalytics.com/images/nocache/apn/tr.gif?ev=einst&p2=^XT^YYYYYY^YY^NL&stb={wr_tbr}&ssa={wr_sa}&shpr={wr_hpr}&res={ci_res}&erc={ci_erc}&itime={itime}&hos={hos}&harch={harch}&hloc={hloc}&iv={iv}&fv={fv}&dbr={dbr}&vb={vb}&msi={msi}&ts={random}&guid={guid}&wft={wft}&dot={dot}&inst={inst}&tb={tb}&dt={dt}&erd={erd}"
       "ewrap"="REG_SZ", "http://img.apnanalytics.com/images/nocache/apn/tr.gif?ev=ewrap&p2=^XT^YYYYYY^YY^NL&stb={wr_tbr}&ssa={wr_sa}&shpr={wr_hpr}&param={param}&ts={random}&guid={guid}&dt={dt}&inst={inst}&tb={tb}&hos={hos}&harch={harch}&hloc={hloc}&iv={iv}&fv={fv}&dbr={dbr}&vb={vb}&msi={msi}&wft={wft}&dot={dot}&erd={erd}"
       "fflu"="REG_SZ", "-2"
       "ff-max-version"="REG_SZ", "13.*"
       "fv"="REG_SZ", "64.0 (x86 en-GB)"
       "guid"="REG_SZ", "b0bd4e99-9ba8-46a3-94cb-5f350b47f718"
       "harch"="REG_SZ", "64"
       "hloc"="REG_SZ", "en-US"
       "homepageurl"="REG_SZ", "http://www.search.ask.com/?l=dis&o=16522"
       "hos"="REG_SZ", "6.1.1.sp1.x64"
       "iedis"="REG_SZ", "1"
       "ielu"="REG_SZ", "-2"
       "iev"="REG_SZ", "9.11.9600.19236"
       "inst"="REG_SZ", "200"
       "iv"="REG_SZ", "9.11.9600.19236"
       "l"="REG_SZ", "dis"
       "locale"="REG_SZ", "en_NL"
       "location"="REG_SZ", "Amsterdam,Netherlands"
       "make-offer"="REG_SZ", "1"
       "nthp"="REG_SZ", "0"
       "o"="REG_SZ", "10148"
       "oi"="REG_SZ", "nop"
       "qsrc"="REG_SZ", "2871"
       "repurl"="REG_SZ", "http://img.apnanalytics.com/images/nocache/apn/tr.gif?ev=eichk&p2=^XT^YYYYYY^YY^NL&encb={incbid}&chk={ic_chk}&ts={random}&guid="
       "saguid"="REG_SZ", "5e4265a0-9d62-488b-9284-1162176cc6f8"
       "same-partner"="REG_SZ", "0"
       "slwo"="REG_SZ", "0"
       "tb"="REG_SZ", "BSP"
       "tb-installer-path"="REG_SZ", "http://apnmedia.ask.com/media/toolbar/supertoolbar/profile-ask/EverestWrapper.exe"
       "tb-version"="REG_SZ", "5.15.25.0"
       "to"="REG_SZ", ""
       "wft"="REG_SZ", "remote"
    [HKEY_CURRENT_USER\Software\Ask.com.tmp\Installer]
       "cr-homepageurl"="REG_SZ", "http://www.search.ask.com/?l=dis&o=16522cr"
       "crif"="REG_SZ", "1"
       "eichk"="REG_SZ", "http://img.apnanalytics.com/images/nocache/apn/tr.gif?ev=eichk&p2=^XT^YYYYYY^YY^NL&encb={incbid}&chk={ic_chk}&ts={random}&guid={guid}&dt={dt}&wft={wft}&inst={inst}&tb={tb}&hos={hos}&harch={harch}&hloc={hloc}&iv={iv}&fv={fv}&dbr={dbr}&vb={vb}&msi={msi}&dot={dot}"
       "ff-max-version"="REG_SZ", "13.*"
       "guid"="REG_SZ", "b0bd4e99-9ba8-46a3-94cb-5f350b47f718"
       "homepageurl"="REG_SZ", "http://www.search.ask.com/?l=dis&o=16522"
       "make-offer"="REG_SZ", "1"
       "nthp"="REG_SZ", "0"
       "oi"="REG_SZ", "nop"
       "repurl"="REG_SZ", "http://img.apnanalytics.com/images/nocache/apn/tr.gif?ev=eichk&p2=^XT^YYYYYY^YY^NL&encb={incbid}&chk={ic_chk}&ts={random}&guid="
    [HKEY_CURRENT_USER\Software\Ask.com.tmp\Macro]
       "cbid"="REG_SZ", "^XT"
       "cr-o"="REG_SZ", "10148cr"
       "crumb"="REG_SZ", "2019.01.28+02.42.09-dubprdapntlfe9-NL-QW1zdGVyZGFtLE5ldGhlcmxhbmRz"
       "dtid"="REG_SZ", "^YYYYYY^YY^NL"
       "l"="REG_SZ", "dis"
       "locale"="REG_SZ", "en_NL"
       "location"="REG_SZ", "Amsterdam,Netherlands"
       "o"="REG_SZ", "10148"
       "qsrc"="REG_SZ", "2871"
       "slwo"="REG_SZ", "0"
       "to"="REG_SZ", ""
    [HKEY_CURRENT_USER\Software\BSD\DriverHive]
       "MainFormHeight"="REG_DWORD", 750
       "MainFormLeft"="REG_DWORD", -1
       "MainFormMonitor"="REG_DWORD", 0
       "MainFormState"="REG_DWORD", 0
       "MainFormTop"="REG_DWORD", -1
       "MainFormWidth"="REG_DWORD", 915
       "ShowWelcome"="REG_DWORD", 1
    [HKEY_CURRENT_USER\Software\BSD\PCZ]
Malwarebytes log:
 
Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 1/28/19
Scan Time: 8:50 AM
Log File: 64bfdcb6-22d1-11e9-a7b0-00ffdcc6fdfc.json

-Software Information-
Version: 3.6.1.2711
Components Version: 1.0.482
Update Package Version: 1.0.8990
License: Premium

-System Information-
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: {computername}\{username}

-Scan Summary-
Scan Type: Threat Scan
Scan Initiated By: Manual
Result: Completed
Objects Scanned: 235667
Threats Detected: 34
Threats Quarantined: 34
Time Elapsed: 3 min, 17 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Detect
PUM: Detect

-Scan Details-
Process: 2
PUP.Optional.DriverHive, C:\PROGRAM FILES (X86)\DRIVERHIVE\DRIVERHIVETRAY.EXE, Quarantined, [2912], [542206],1.0.8990
PUP.Optional.DriverHive, C:\Program Files (x86)\DriverHive\DriverHive.exe, Quarantined, [2912], [542200],1.0.8990

Module: 2
PUP.Optional.DriverHive, C:\PROGRAM FILES (X86)\DRIVERHIVE\DRIVERHIVETRAY.EXE, Quarantined, [2912], [542206],1.0.8990
PUP.Optional.DriverHive, C:\Program Files (x86)\DriverHive\DriverHive.exe, Quarantined, [2912], [542200],1.0.8990

Registry Key: 2
PUP.Optional.DriverHive, HKLM\SOFTWARE\WOW6432NODE\BSD\DriverHive, Quarantined, [2912], [542205],1.0.8990
PUP.Optional.DriverHive, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\DriverHive_is1, Quarantined, [2912], [542207],1.0.8990

Registry Value: 1
PUP.Optional.DriverHive, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\RUN|DRIVERHIVETRAY, Quarantined, [2912], [542206],1.0.8990

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 6
PUP.Optional.ASK, C:\USERS\{username}\APPDATA\LOCAL\TEMP\APNLOGS, Quarantined, [2], [184754],1.0.8990
PUP.Optional.ASK.Gen, C:\USERS\{username}\APPDATA\LOCAL\TEMP\APN-STUB, Quarantined, [3598], [181296],1.0.8990
PUP.Optional.DriverHive, C:\Users\{username}\AppData\Roaming\BSD\DriverHive\Logs, Quarantined, [2912], [542201],1.0.8990
PUP.Optional.DriverHive, C:\USERS\{username}\APPDATA\ROAMING\BSD\DRIVERHIVE, Quarantined, [2912], [542201],1.0.8990
PUP.Optional.DriverHive, C:\PROGRAM FILES (X86)\DRIVERHIVE, Quarantined, [2912], [542200],1.0.8990
PUP.Optional.DriverHive, C:\PROGRAMDATA\MICROSOFT\WINDOWS\START MENU\PROGRAMS\DRIVERHIVE, Quarantined, [2912], [542202],1.0.8990

File: 21
PUP.Optional.ASK, C:\USERS\{username}\APPDATA\LOCAL\TEMP\APNLOGS\ic.log, Quarantined, [2], [184754],1.0.8990
PUP.Optional.ASK.Gen, C:\Users\{username}\AppData\Local\Temp\APN-Stub\Stb69d0002f-688a-42c9-9ef4-d8530ff9ec01.log, Quarantined, [3598], [181296],1.0.8990
PUP.Optional.DriverHive, C:\USERS\{username}\APPDATA\ROAMING\BSD\DRIVERHIVE\LOGS\DriverHive.log, Quarantined, [2912], [542201],1.0.8990
PUP.Optional.DriverHive, C:\Users\{username}\AppData\Roaming\BSD\DriverHive\Logs\DriverHiveTray.log, Quarantined, [2912], [542201],1.0.8990
PUP.Optional.DriverHive, C:\USERS\{username}\DESKTOP\DRIVERHIVE.LNK, Quarantined, [2912], [542204],1.0.8990
PUP.Optional.DriverHive, C:\USERS\{username}\APPDATA\ROAMING\MICROSOFT\INTERNET EXPLORER\QUICK LAUNCH\DRIVERHIVE.LNK, Quarantined, [2912], [542203],1.0.8990
PUP.Optional.DriverHive, C:\PROGRAM FILES (X86)\DRIVERHIVE\DRIVERHIVETRAY.EXE, Quarantined, [2912], [542206],1.0.8990
PUP.Optional.DriverHive, C:\Program Files (x86)\DriverHive\DPInst32.exe, Quarantined, [2912], [542200],1.0.8990
PUP.Optional.DriverHive, C:\Program Files (x86)\DriverHive\DPInst64.exe, Quarantined, [2912], [542200],1.0.8990
PUP.Optional.DriverHive, C:\Program Files (x86)\DriverHive\DriverHive Help.chm, Quarantined, [2912], [542200],1.0.8990
PUP.Optional.DriverHive, C:\Program Files (x86)\DriverHive\DriverHive.exe, Quarantined, [2912], [542200],1.0.8990
PUP.Optional.DriverHive, C:\Program Files (x86)\DriverHive\PBLogo.bmp, Quarantined, [2912], [542200],1.0.8990
PUP.Optional.DriverHive, C:\Program Files (x86)\DriverHive\unins000.dat, Quarantined, [2912], [542200],1.0.8990
PUP.Optional.DriverHive, C:\Program Files (x86)\DriverHive\unins000.exe, Quarantined, [2912], [542200],1.0.8990
PUP.Optional.DriverHive, C:\Program Files (x86)\DriverHive\UninstallTrial.bmp, Quarantined, [2912], [542200],1.0.8990
PUP.Optional.DriverHive, C:\Program Files (x86)\DriverHive\ZipDll.dll, Quarantined, [2912], [542200],1.0.8990
PUP.Optional.DriverHive, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\DriverHive\DriverHive.lnk, Quarantined, [2912], [542202],1.0.8990
PUP.Optional.DriverHive, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\DriverHive\Help for DriverHive.lnk, Quarantined, [2912], [542202],1.0.8990
PUP.Optional.DriverHive, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\DriverHive\Uninstall DriverHive.lnk, Quarantined, [2912], [542202],1.0.8990
PUP.Optional.DriverHive, C:\USERS\{username}\DESKTOP\DRIVERHIVETRIALSETUP.EXE, Quarantined, [2912], [542209],1.0.8990
PUP.Optional.DriverHive, C:\USERS\{username}\DOWNLOADS\DRIVERHIVETRIALSETUP.EXE, Quarantined, [2912], [542209],1.0.8990

Physical Sector: 0
(No malicious items detected)

WMI: 0
(No malicious items detected)


(end)
As mentioned before the full version of Malwarebytes could have protected your computer against this threat.
We use different ways of protecting your computer(s):
  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention
Save yourself the hassle and get protected.
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