[gpl98a1]

Thank you for replying again, sorry for the delay, i'm back at work now & not as much time is freely available now.

 

Graphics card was removed, we hoped the problem would be power supply

 

I have a 300w power supply hooked up (removed from an old Dell PC i have) with the 24 to 8 pin adapter cable now. When i restarted it after fitting the 'new' PSU i left the room for about 30 mins, came back & the PC screen was frozen up

 

Just to refresh the problem occured (maybe coincidentally) when Dell sent an automatic BIOS update, if i remember correctly the PC wouldn't even switch on so i replaced the motherboard, no MB's were available from Dell so i used one from China (but Dell is stamped on it)

 

Just a question to rule something else out, I didn't use thermal paste when refitting the processor, would this be the cause?

Attached Thumbnails

• 

Edited by gpl98a1, 21 June 2020 - 05:31 AM.

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Just a question to rule something else out, I didn't use thermal paste when refitting the processor, would this be the cause?

 

 

Oh dear 

 

If you left the computer unattended for thirty minutes you were most fortunate that you did not return to a blank screen accompanied by the acrid smell of the CPU having fried.

 

If for whatever reason the heatsink is even disturbed let alone removed the old thermal compound has to be properly cleaned off using near pure alcohol rubbing alcohol and then a fresh amount of a good quality brand thermal compound such as Arctic Silver 5 correctly applied.

 

Thermal compound products, cleaning and reapplication guides here

[phillpower2]

Just a question to rule something else out, I didn't use thermal paste when refitting the processor, would this be the cause?

 

 

Oh dear 

 

If you left the computer unattended for thirty minutes you were most fortunate that you did not return to a blank screen accompanied by the acrid smell of the CPU having fried.

 

If for whatever reason the heatsink is even disturbed let alone removed the old thermal compound has to be properly cleaned off using near pure alcohol rubbing alcohol and then a fresh amount of a good quality brand thermal compound such as Arctic Silver 5 correctly applied.

 

Thermal compound products, cleaning and reapplication guides here

[gpl98a1]

Oh dear is right! I even asked a guy in IT where i work & he said it's be ok not to! DOH

 

So i take it this is the probable cause? No idea why i mentioned it now, i was just thinking of what heats up in the PC & it came to mind.

 

I'll clean, then reapply fresh paste & report back........... i ordered the stuff you recommended, thank you

[phillpower2]

How much building and/or repairing computers does the guy in work do, anyone that works with computer hardware would be expected to know what needs to be done if a heatsink has been disturbed.

 

Thermal compound when correctly applied will normally last the lifetime of the computer but if as said the heatsink is disturbed the old compound must be properly cleaned off and a fresh amount correctly applied, why this is, thermal compound has a curing process which starts as soon as the computer is turned on for the first time, if the heatsink is disturbed after this the hardened compound does not work properly as pockets of air interfere with the heat transfer + uneven pressure can be applied to the top of the CPU which can cause no end of trouble.

[gpl98a1]

Well do i not feel embarassed?! I apologise refusely if this has been the problem all along & i didn't know. I certainly wouldn't have had a 6 page thread wasting your time if i did & wait 2 months on a lead from Hong Kong that i may not need now.

 

As for the IT guy's PC building skills will i don't know. buy seems like they're very low!, obviously he's better suited to software problems.

 

I'll get the old paste off & the new stuff on this weekend & see if that works

[phillpower2]

First and foremost, no ones time has been wasted and secondly there is no need for any apology, this is new territory for you and credit where credit is due and you did ask someone that you thought would know if thermal paste needed to be reapplied, none of us were born knowing this stuff and have learned about it along the way.

 

If you are to be successful in resolving this you will need to use the PSU adaptor to be able to do so.

 

A lint free cloth or coffee machine filter papers are good to use with the rubbing alcohol to get the old compound off, no scraping or sharp edges to be involved though.

 

Catch up with you over the weekend but any questions meanwhile give us a shout.

[gpl98a1]

Thanks Phil but you spend enopugh time on here without trivial problems that should not have been overlooked by me

 

I cleaned off the thermal paste last night with some acetone nail polish remover & lint free cloth, it worked well. The new thermal paste, Arctic Silver 5, was applied as per their youtube directions - they recommend 1 large blob in the middle.

 

I refitted the Graphics card & the old pwer supply but the PC froze again, looking at your instructions above should i be trying the other 300W PSU i removed from the other PC again?, i'll try that & update this post.

 

Thank you again for your help

Edited by gpl98a1, 28 June 2020 - 04:50 AM.

[phillpower2]

No worries and thanks for the update 

 

Before trying the other PSU I would be testing with the GPU removed and swapping the RAM around the slots first, saves any repetition later.

[gpl98a1]

Ok, Ill do that. I only have 1 stick of RAM so I think I need to leave it where it is

[phillpower2]

It will do no harm to try the RAM in any other slot/s, it will not cause any damage by doing so.

[gpl98a1]

Ok, RAM swapped over, GPU removed, see how that goes

 

One thing i noticed, when powering up the power button is solid orange for about 1 second just before it turns white & powers up

[phillpower2]

Can`t say for sure tbh but the one second of orange power button could just be the time it takes for the power on self test to complete.

[gpl98a1]

Ok, another freeze

 

Noticed the orange light only happens when i disconnect power, press a small black button on the PSU to drain existing power, reconnect the lead, then hit the power up button - if i just shut down & power up with the button it stays white

Edited by gpl98a1, 28 June 2020 - 07:39 AM.

[phillpower2]

What was the computer being used for when it froze this time.

 

Download MiniToolBox and save the file to the Desktop.

Close the browser and run the tool, check the following options;

List last 10 Event Viewer Errors
List Installed Programs
List Devices (Only Problems)
List Users, Partitions and Memory size

Click on Go.

Post the resulting log in your next reply for us.

[gpl98a1]

I was just browsing the web looking some motorcycle clothing, i left the PC & came back, the arrow was frozen on the screen - here is the log

 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by stevie (administrator) on 28-06-2020 at 14:56:56
Running from "C:\Users\stevie\Desktop"
Microsoft Windows 10 Home  (X64)
Model: Inspiron 3650 Manufacturer: Dell Inc.
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (06/28/2020 02:54:07 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.

Error: (06/28/2020 02:54:07 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.

Error: (06/28/2020 02:43:56 PM) (Source: ESENT) (User: )
Description: svchost (4840,R,98) TILEREPOSITORYS-1-5-18: Error -1023 (0xfffffc01) occurred while opening logfile C:\WINDOWS\system32\config\systemprofile\AppData\Local\TileDataLayer\Database\EDB.log.

Error: (06/28/2020 02:38:49 PM) (Source: Application Error) (User: )
Description: Faulting application name: IAStorDataMgrSvc.exe, version: 14.8.9.1053, time stamp: 0x5718affa
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x056ccd05
Faulting process id: 0x2e64
Faulting application start time: 0xIAStorDataMgrSvc.exe0
Faulting application path: IAStorDataMgrSvc.exe1
Faulting module path: IAStorDataMgrSvc.exe2
Report Id: IAStorDataMgrSvc.exe3
Faulting package full name: IAStorDataMgrSvc.exe4
Faulting package-relative application ID: IAStorDataMgrSvc.exe5

Error: (06/28/2020 02:38:49 PM) (Source: .NET Runtime) (User: )
Description: Application: IAStorDataMgrSvc.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.NullReferenceException
   at IAStorUtil.SystemDataModelListener.ProcessSystemDataModelChanges()
   at IAStorUtil.SystemDataModelListener.LoadSavedSystemState()
   at IAStorDataMgr.EventRelay.<Start>b__0(System.Object)
   at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
   at System.Threading.ThreadPoolWorkQueue.Dispatch()
   at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()

Error: (06/28/2020 01:58:22 PM) (Source: ESENT) (User: )
Description: svchost (7480,R,98) TILEREPOSITORYS-1-5-18: Error -1023 (0xfffffc01) occurred while opening logfile C:\WINDOWS\system32\config\systemprofile\AppData\Local\TileDataLayer\Database\EDB.log.

Error: (06/28/2020 01:44:23 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.

Error: (06/28/2020 01:44:23 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.

Error: (06/28/2020 01:39:15 PM) (Source: ESENT) (User: )
Description: svchost (9844,R,98) TILEREPOSITORYS-1-5-18: Error -1023 (0xfffffc01) occurred while opening logfile C:\WINDOWS\system32\config\systemprofile\AppData\Local\TileDataLayer\Database\EDB.log.

Error: (06/28/2020 01:34:13 PM) (Source: ESENT) (User: )
Description: svchost (4212,R,98) TILEREPOSITORYS-1-5-18: Error -1023 (0xfffffc01) occurred while opening logfile C:\WINDOWS\system32\config\systemprofile\AppData\Local\TileDataLayer\Database\EDB.log.


System errors:
=============
Error: (06/28/2020 02:38:50 PM) (Source: Service Control Manager) (User: )
Description: The Intel® Rapid Storage Technology service terminated unexpectedly.  It has done this 1 time(s).

Error: (06/28/2020 02:36:19 PM) (Source: Application Popup) (User: )
Description: ACPI5

Error: (06/28/2020 02:36:26 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 2:06:44 PM on ‎6/‎28/‎2020 was unexpected.

Error: (06/28/2020 01:29:15 PM) (Source: Service Control Manager) (User: )
Description: The Intel® Rapid Storage Technology service terminated unexpectedly.  It has done this 1 time(s).

Error: (06/28/2020 01:26:37 PM) (Source: Application Popup) (User: )
Description: ACPI5

Error: (06/28/2020 01:26:44 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 12:18:21 PM on ‎6/‎28/‎2020 was unexpected.

Error: (06/28/2020 11:40:49 AM) (Source: Service Control Manager) (User: )
Description: The Intel® Rapid Storage Technology service terminated unexpectedly.  It has done this 1 time(s).

Error: (06/28/2020 11:38:14 AM) (Source: Application Popup) (User: )
Description: ACPI5

Error: (06/28/2020 11:38:21 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 10:07:42 PM on ‎6/‎27/‎2020 was unexpected.

Error: (06/27/2020 10:10:09 PM) (Source: Service Control Manager) (User: )
Description: The Intel® Rapid Storage Technology service terminated unexpectedly.  It has done this 1 time(s).


Microsoft Office Sessions:
=========================
Error: (06/28/2020 02:54:07 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: WmiApRplWmiApRpl8F2030000E1050000

Error: (06/28/2020 02:54:07 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: Performance1637070000000000000000000091020000

Error: (06/28/2020 02:43:56 PM) (Source: ESENT)(User: )
Description: svchost4840,R,98TILEREPOSITORYS-1-5-18: C:\WINDOWS\system32\config\systemprofile\AppData\Local\TileDataLayer\Database\EDB.log-1023 (0xfffffc01)

Error: (06/28/2020 02:38:49 PM) (Source: Application Error)(User: )
Description: IAStorDataMgrSvc.exe14.8.9.10535718affaunknown0.0.0.000000000c0000005056ccd052e6401d64d51721b4708C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exeunknown629ad645-ef0a-4bf9-b10c-c518facf24a8

Error: (06/28/2020 02:38:49 PM) (Source: .NET Runtime)(User: )
Description: Application: IAStorDataMgrSvc.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.NullReferenceException
   at IAStorUtil.SystemDataModelListener.ProcessSystemDataModelChanges()
   at IAStorUtil.SystemDataModelListener.LoadSavedSystemState()
   at IAStorDataMgr.EventRelay.<Start>b__0(System.Object)
   at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
   at System.Threading.ThreadPoolWorkQueue.Dispatch()
   at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()

Error: (06/28/2020 01:58:22 PM) (Source: ESENT)(User: )
Description: svchost7480,R,98TILEREPOSITORYS-1-5-18: C:\WINDOWS\system32\config\systemprofile\AppData\Local\TileDataLayer\Database\EDB.log-1023 (0xfffffc01)

Error: (06/28/2020 01:44:23 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: WmiApRplWmiApRpl8F2030000E1050000

Error: (06/28/2020 01:44:23 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: Performance1637070000000000000000000091020000

Error: (06/28/2020 01:39:15 PM) (Source: ESENT)(User: )
Description: svchost9844,R,98TILEREPOSITORYS-1-5-18: C:\WINDOWS\system32\config\systemprofile\AppData\Local\TileDataLayer\Database\EDB.log-1023 (0xfffffc01)

Error: (06/28/2020 01:34:13 PM) (Source: ESENT)(User: )
Description: svchost4212,R,98TILEREPOSITORYS-1-5-18: C:\WINDOWS\system32\config\systemprofile\AppData\Local\TileDataLayer\Database\EDB.log-1023 (0xfffffc01)


CodeIntegrity Errors:
===================================
  Date: 2020-06-28 14:53:57.652
  Description: Code Integrity determined that a process (\Device\HarddiskVolume10\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume10\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.

  Date: 2020-06-28 14:53:57.651
  Description: Code Integrity determined that a process (\Device\HarddiskVolume10\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume10\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.

  Date: 2020-06-28 14:46:42.426
  Description: Code Integrity determined that a process (\Device\HarddiskVolume10\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume10\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.

  Date: 2020-06-28 14:46:42.423
  Description: Code Integrity determined that a process (\Device\HarddiskVolume10\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume10\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.

  Date: 2020-06-28 14:46:35.591
  Description: Code Integrity determined that a process (\Device\HarddiskVolume10\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume10\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.

  Date: 2020-06-28 14:46:35.590
  Description: Code Integrity determined that a process (\Device\HarddiskVolume10\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume10\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.

  Date: 2020-06-28 14:46:33.421
  Description: Code Integrity determined that a process (\Device\HarddiskVolume10\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume10\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.

  Date: 2020-06-28 14:46:33.420
  Description: Code Integrity determined that a process (\Device\HarddiskVolume10\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume10\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.

  Date: 2020-06-28 14:38:57.302
  Description: Code Integrity determined that a process (\Device\HarddiskVolume10\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume10\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.

  Date: 2020-06-28 14:38:57.301
  Description: Code Integrity determined that a process (\Device\HarddiskVolume10\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume10\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.


=========================== Installed Programs ============================

Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 20.009.20067 - Adobe Systems Incorporated)
Adobe Flash Player 32 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 32.0.0.387 - Adobe)
Apple Application Support (32-bit) (HKLM-x32\...\{11C4575B-4B32-44D2-A097-D59A00BA60DE}) (Version: 8.5 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{D39B163A-9E12-442C-95E9-33FA5746AB21}) (Version: 8.5 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{C788AE25-3D4E-4D18-811B-3219F778487E}) (Version: 13.5.1.2 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{A3985C05-7386-411F-A4BF-32A73F37EB44}) (Version: 2.6.3.1 - Apple Inc.)
Bonjour (HKLM\...\{56DDDFB8-7F79-4480-89D5-25E1F52AB28F}) (Version: 3.1.0.1 - Apple Inc.)
Cardo Update 1.0.1 (HKLM-x32\...\{1df36462-58f9-538c-9cdd-480c8780cceb}) (Version: 1.0.1 - Cardo Systems Ltd.)
Cisco EAP-FAST Module (HKLM-x32\...\{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}) (Version: 2.2.14 - Cisco Systems, Inc.)
Cisco LEAP Module (HKLM-x32\...\{AF312B06-5C5C-468E-89B3-BE6DE2645722}) (Version: 1.0.19 - Cisco Systems, Inc.)
Cisco PEAP Module (HKLM-x32\...\{0A4EF0E6-A912-4CDE-A7F3-6E56E7C13A2F}) (Version: 1.1.6 - Cisco Systems, Inc.)
CPUID CPU-Z 1.90 (HKLM\...\CPUID CPU-Z_is1) (Version: 1.90 - CPUID, Inc.)
Dell Digital Delivery Services (HKLM-x32\...\{2F67D318-DCDC-4D94-9048-37789F3C065B}) (Version: 4.0.51.0 - Dell Inc.)
Dell Foundation Services (HKLM\...\{BDB50421-E961-42F3-B803-6DAC6F173834}) (Version: 3.4.16100.0 - Dell Inc.)
Dell Help & Support (HKLM\...\{8917AEA5-01A5-476F-AA27-A52EA6C94212}) (Version: 2.6.1.0 - Dell Inc.) Hidden
Dell Help & Support (HKLM-x32\...\InstallShield_{8917AEA5-01A5-476F-AA27-A52EA6C94212}) (Version: 2.6.1.0 - Dell Inc.)
Dell Product Registration (HKLM-x32\...\InstallShield_{48114909-3C3B-43E6-BF98-AE9C396500A3}) (Version: 3.0.127.0 - Dell Inc.)
Dell SupportAssist (HKLM\...\{6D2933E3-DC42-44E5-B80E-DACDD64ADFF5}) (Version: 3.5.0.448 - Dell Inc.)
Dell Update (HKLM-x32\...\{5EBBC1DA-975F-44A0-B438-F325BCD45577}) (Version: 3.0.1 - Dell Inc.)
Dropbox 20 GB (HKLM-x32\...\{0867A88D-764F-366E-9E21-130DA8B472C3}) (Version: 3.1.18.0 - Dropbox, Inc.)
Dropbox Update Helper (HKLM-x32\...\{099218A5-A723-43DC-8DB5-6173656A1E94}) (Version: 1.3.295.1 - Dropbox, Inc.) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 83.0.4103.116 - Google LLC)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.35.451 - Google LLC) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.21.169 - Google Inc.) Hidden
Intel® Chipset Device Software (HKLM-x32\...\{60c073df-e736-4210-9c3a-5fc2b651cef3}) (Version: 10.1.1.7 - Intel® Corporation) Hidden
Intel® Management Engine Components (HKLM\...\{1CEAC85D-2590-4760-800F-8DE5E91F3700}) (Version: 1914.12.0.1255 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM\...\{409CB30E-E457-4008-9B1A-ED1B9EA21140}) (Version: 14.8.9.1053 - Intel Corporation)
Intel® Trusted Connect Service Client x86 (HKLM-x32\...\{C9552825-7BF2-4344-BA91-D3CD46F4C441}) (Version: 1.52.230.1 - Intel Corporation) Hidden
Intel® Trusted Connect Services Client (HKLM-x32\...\{c6de84fd-ece7-4c2a-9f06-8cabe7ab79a0}) (Version: 1.52.230.1 - Intel Corporation) Hidden
iTunes (HKLM\...\{586EAA79-8D11-4BF4-99B5-2C8A638218C7}) (Version: 12.10.7.3 - Apple Inc.)
Maxx Audio Installer (x64) (HKLM\...\{307032B2-6AF2-46D7-B933-62438DEB2B9A}) (Version: 2.6.9060.3 - Waves Audio Ltd.) Hidden
Microsoft 365 - en-us (HKLM\...\O365HomePremRetail - en-us) (Version: 16.0.12827.20336 - Microsoft Corporation)
Microsoft Edge (HKLM-x32\...\Microsoft Edge) (Version: 83.0.478.56 - Microsoft Corporation)
Microsoft Edge Update (HKLM-x32\...\Microsoft Edge Update) (Version: 1.3.129.31 - )
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 20.084.0426.0007 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.51106 (HKLM-x32\...\{6e8f74e0-43bd-4dce-8477-6ff6828acc07}) (Version: 11.0.51106.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005 (HKLM-x32\...\{7f51bdb9-ee21-49ee-94d6-90afc321780e}) (Version: 12.0.21005.1 - Microsoft Corporation)
Mozilla Firefox 77.0.1 (x64 en-GB) (HKLM\...\Mozilla Firefox 77.0.1 (x64 en-GB)) (Version: 77.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 70.0 - Mozilla)
NVIDIA GeForce Experience 3.13.1.30 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 3.13.1.30 - NVIDIA Corporation)
NVIDIA PhysX System Software 9.17.0524 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.17.0524 - NVIDIA Corporation)
Office 16 Click-to-Run Extensibility Component (HKLM-x32\...\{90160000-008C-0000-0000-0000000FF1CE}) (Version: 16.0.12827.20160 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Extensibility Component 64-bit Registration (HKLM\...\{90160000-00DD-0000-1000-0000000FF1CE}) (Version: 16.0.12827.20160 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Licensing Component (HKLM\...\{90160000-008F-0000-1000-0000000FF1CE}) (Version: 16.0.12827.20336 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Localization Component (HKLM-x32\...\{90160000-008C-0409-0000-0000000FF1CE}) (Version: 16.0.12827.20160 - Microsoft Corporation) Hidden
Product Registration (HKLM\...\{48114909-3C3B-43E6-BF98-AE9C396500A3}) (Version: 3.0.127.0 - Dell Inc.) Hidden
Rapid Bike Master FREE (HKLM-x32\...\{173851E7-F074-4567-B566-A4A95471F927}) (Version: 2.1.1.6 - DimWare S.r.l.) Hidden
Rapid Bike Master FREE (HKLM-x32\...\Rapid Bike Master FREE) (Version: 2.1.1.6 - DimWare S.r.l.)
Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 10.0.10125.31214 - Realtek Semiconductor Corp.)
Realtek Ethernet Controller All-In-One Windows Driver (HKLM-x32\...\{F7E7F0CB-AA41-4D5A-B6F2-8E6738EB063F}) (Version: 10.19.627.2017 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.8142 - Realtek Semiconductor Corp.)
REALTEK Wireless LAN and Bluetooth Driver (HKLM-x32\...\{6BFBB929-C278-42B3-8065-FF1178E071B8}) (Version: 13.219.243 - REALTEK Semiconductor Corp.)
Speccy (HKLM\...\Speccy) (Version: 1.32 - Piriform)
Update for Windows 10 for x64-based Systems (KB4023057) (HKLM\...\{32DC821E-4A7D-4878-BEE8-337FA153D7F2}) (Version: 2.63.0.0 - Microsoft Corporation) Hidden
UpdateAssistant (HKLM\...\{F339C545-24DC-4870-AA32-6EB6B0500B95}) (Version: 1.24.0.0 - Microsoft Corporation) Hidden
Vulkan Run Time Libraries 1.0.65.1 (HKLM\...\VulkanRT1.0.65.1) (Version: 1.0.65.1 - LunarG, Inc.) Hidden
Windows Driver Package - Dimsport Dimsport Driver Package (09/28/2016 2.12.24) (HKLM\...\E823DCF93F1AF2CCC5E6BDECCA95E0F1AE0172E2) (Version: 09/28/2016 2.12.24 - Dimsport)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 34%
Total physical RAM: 8099.25 MB
Available physical RAM: 5302.02 MB
Total Virtual: 9379.25 MB
Available Virtual: 5972.61 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:436.62 GB) (Free:244.57 GB) NTFS
3 Drive e: (OS) (Fixed) (Total:921 GB) (Free:858.86 GB) NTFS

========================= Users: ========================================

User accounts for \\DESKTOP-VGNMADO

Administrator            DefaultAccount           Guest                    
sabri                    stevie                   WDAGUtilityAccount       


**** End of log ****

 

I just removed the 'sabri' account

 

Attached Files

•  MTB.txt   19.57KB   143 downloads

Edited by gpl98a1, 28 June 2020 - 08:03 AM.