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No Playback Sound On File Downloaded?

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Why is it that when I download a " MP4 Video (.mp4) " file (that has a little 13 second voice) to my desktop or downloads and when I go to play it agin it has no voice? 
I have Windows 10 (Version 1903) (OS Build 18362.1016) and Windows Media Player. I have tried using VLC Media Player also but no luck?
I use Windows 8 Codec Pack 2.0.1

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Three major reasons for No Playback Sound On File Downloaded MP4 video

A Missing or Faulty Audio Codec

A Corrupted MP4 File

A Media Player that is corrupted

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