When I try to shut down the computer, I get sent back to the login screen. Same thing happens when I try to put it to Sleep.
Do you think this is malware-related? I have Kaspersky running on my PC. I am using the free version and the scans don't bring up any threats. I tried closing all the running apps on my PC before shutting down, such as Skype, Zoom, torrent, Kaspersky, etc but the login screen just goes back up again. Not sure what is causing the computer not to shut down.
I am using the Balanced power plan, and I have tried switching to other power plans, but they did not as well. I also tried tinkering with the Sleep and Hibernate options, no luck.