[tomsgtg]

Hi  I tired everything to get Windows Features to Populate, It may have something  to do with the desktop pc it is a REFURBISHED Dell 790 optiplex, originally a windows 7 Now has windows 10 on it. 

 

It always populated before, don't know if its because of an Update or not.

 

Services as it as start AUTOMATICALLY, but no joy. Any idea's? Thanks

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Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s. 

 

To publish a Speccy profile to the Web:

1. In Speccy, click File, and then click Publish Snapshot.
2. In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.
3. Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.

[phillpower2]

Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s. 

 

To publish a Speccy profile to the Web:

1. In Speccy, click File, and then click Publish Snapshot.
2. In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.
3. Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.

[phillpower2]

Not what we need I`m afraid, you run the test and once done you then copy/paste the url into your next reply here, try again but no rush on my behalf as going offline now as I have an early start.

 

See #2 info here

[tomsgtg]

Here you go, Thanks

Edited by tomsgtg, 20 January 2022 - 09:46 AM.

[phillpower2]

Antivirus

Bitdefender Antivirus

Antivirus: Enabled

Virus Signature Database: Up to date

Malwarebytes

Antivirus: Enabled

Virus Signature Database: Up to date

 

 

 

Having more than one AV or Firewall installed on your computer is bad, it will slow down the computer, cause internet connection problems and leave you with no AV protection at all if they cancel each other out as they fight for resources.

 

Courtesy of Admin, Windows 8, 8.1, 10 and 11 come with an improved Windows Defender, it offers the same real-time anti-virus/anti-malware protection as Microsoft Security Essentials. Windows Defender also shares the same malware signature definitions as Microsoft Security Essentials, and Forefront Endpoint Protection. Technically, Microsoft Security Essentials has not been renamed Windows Defender, or combined with it in Windows 8, 8.1, 10 and 11.

 

If any AV product that you have is a paid for version you should always make sure that you have a copy of the product key kept somewhere safe just in case you ever wish to reinstall it.

Bitdefender removal tools here

 

Malwarebytes removal info here

 

Once any other AV has been correctly uninstalled, check to see if Windows Defender has auto enabled and allow it to update and carry out a full scan of your computer. 

 

 

 

[tomsgtg]

All due Respect I did not intrust you with the Speccy information just to tell me what you dont like in that info. I have had all these on my pc for over 15 years and never ever had a virus and I always had the Windows features intact until this past couple of weeks.

 

Please stick with How to get the Windows Features to Populate as they always did in the Past, I would appreciate it very much  Thank You

Edited by tomsgtg, 20 January 2022 - 06:44 AM.

[phillpower2]

No problem, hopefully someone else will come along that will work the way that you want them to, good luck with it.