[geno368]

This laptop was donated to my church for missionary work.  It was brought to me so I could de-crypt it. and re-format it. It has Win 10 Pro. They were not given any info on password or recovery key on the Bitlocker encryption.

Since it is encrypted, I cannot boot a windows 10 iso dvd to re-format....it says drive is locked....

I have Googled it and it seems it is possible to use diskpart to reformat it but I need input to run this utility...any help would be appreciated..

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As per the GTG Terms of Use that we all agreed to abide by when becoming a member no assistance will be offered regarding bypassing passwords.

 

BIOS or Operating System's passwords are there for the purpose related to Security and Privacy to protect the legitimate owner of a machine. While there are many locations on the Internet that might help you learn about managing passwords for a machine's BIOS or Operating System, we a G2G do not assist in what amounts to hacking past a machine's Security and Privacy safeguards.

While such requests are often legitimate, and come from users who experience exactly the kind of problem that you post, we have no way of determining legitimate vs. not legitimate, therefore we do not respond to such requests.

 

 

While we will not help you with getting around passwords we can advise you as to how you can have this resolved using legitimate means, take the computer to a reputable tech local to you or have them come to you, you will need proof of ownership such as the sales invoice, picture ID such as a driving licence/passport and proof of your address such as a recent utility bill.

[phillpower2]

As per the GTG Terms of Use that we all agreed to abide by when becoming a member no assistance will be offered regarding bypassing passwords.

 

BIOS or Operating System's passwords are there for the purpose related to Security and Privacy to protect the legitimate owner of a machine. While there are many locations on the Internet that might help you learn about managing passwords for a machine's BIOS or Operating System, we a G2G do not assist in what amounts to hacking past a machine's Security and Privacy safeguards.

While such requests are often legitimate, and come from users who experience exactly the kind of problem that you post, we have no way of determining legitimate vs. not legitimate, therefore we do not respond to such requests.

 

 

While we will not help you with getting around passwords we can advise you as to how you can have this resolved using legitimate means, take the computer to a reputable tech local to you or have them come to you, you will need proof of ownership such as the sales invoice, picture ID such as a driving licence/passport and proof of your address such as a recent utility bill.