[BKMart501]

How do I find the best channel for the network the laptop is on?

I ran the inssider program and I'm seeing two channels...I'm attaching a screenshot, the network name is YouGotAnyCookies. 
Do I need to change something?
The other computer in the house doesn't have wi-fi so I can't run the inssider on it. 
I don't understand why this is a network error when it just started recently, we haven't made any changes to the router. 

Attached Thumbnails

• 

[Advertisements]

Looks like you are in an apartment building or somewhere with a lot of close neighbors who all have routers.  What usually happens if a close neighbor changes Internet providers and gets a new router which operates on a different channel which unfortunately is the same that you are using.  Since your other computer has an Ethernet cable you can temporarily move the laptop next to it and use its cable to connect to the laptop and see if that helps.  If it does then you really need to change channels.

 

There are two different bands used in WiFi these days.   The older 2.4 GHz band uses channels 1-11 and the newer 5 GHz band uses 36-165.  Speccy claimed you were using channel 11 but Inssider says you are now on channel 48 (along with blackhole-764100 which is almost as strong) .  I expect since both of your routers bands use the same name that the PC gets confused and sometimes connects to one and sometimes the other.  They really should have different names so you (and the PC) can tell them apart.

 

You definitely want to use the 5 GHz band as the 2,4 GHz band is too busy.  I would rename the 5GHz band to YougotanyCookies5 and  move it from channel 48 to channel 36.  Inssider doesn't show anything currently on 36.  (When you get to the channel assignment on your router it will probably be set to Auto.  You will need to change Auto to Manual before it will let you select a channel.).  Once you Save the changes and reboot the router you will need to tell the PC about the new preferred network.  

 

If you have other devices that use only the 2.4 or if the router only lets you use one name I would move the 2.4  to either channel 4 or 8.  

[RKinner]

Looks like you are in an apartment building or somewhere with a lot of close neighbors who all have routers.  What usually happens if a close neighbor changes Internet providers and gets a new router which operates on a different channel which unfortunately is the same that you are using.  Since your other computer has an Ethernet cable you can temporarily move the laptop next to it and use its cable to connect to the laptop and see if that helps.  If it does then you really need to change channels.

 

There are two different bands used in WiFi these days.   The older 2.4 GHz band uses channels 1-11 and the newer 5 GHz band uses 36-165.  Speccy claimed you were using channel 11 but Inssider says you are now on channel 48 (along with blackhole-764100 which is almost as strong) .  I expect since both of your routers bands use the same name that the PC gets confused and sometimes connects to one and sometimes the other.  They really should have different names so you (and the PC) can tell them apart.

 

You definitely want to use the 5 GHz band as the 2,4 GHz band is too busy.  I would rename the 5GHz band to YougotanyCookies5 and  move it from channel 48 to channel 36.  Inssider doesn't show anything currently on 36.  (When you get to the channel assignment on your router it will probably be set to Auto.  You will need to change Auto to Manual before it will let you select a channel.).  Once you Save the changes and reboot the router you will need to tell the PC about the new preferred network.  

 

If you have other devices that use only the 2.4 or if the router only lets you use one name I would move the 2.4  to either channel 4 or 8.  

[BKMart501]

Changed the name on the router two different bands and put the 2.4 on wireless channel 8, seems to be working better. 
I'll let you know if something changes. Anything else you would suggest fixing or working on? 

Thank you for you help and time to fix this, I really appreciate it! 

[RKinner]

Does speedtest.net work now?

[BKMart501]

Yes works fine (speedtest.net)

Get almost as much as the desktop that's hardwired in.

[RKinner]

Sounds good.

 

Time to clean up:

If we used FRST to clean your PC:

 

Right click on FRST.exe or FRST64.exe (whichever you used) and rename it to uninstall.exe.  Then right click on uninstall.exe and Run as Admin.

 

If we installed Speccy it needs to be uninstalled.  Same for Latency Monitor.  Process Explorer, VEW, AdwCleaner, JRT  and their logs and Speccy's log can just be deleted.

 

Also make sure you have the latest versions of any adobe.com products you use like Shockwave,  or Acrobat.  Flash is now the most malware targeted program so it must be kept up to date.  Flash is now officially obsolete and should be removed from all PCs.  Be careful with Adobe.  They are fond of offering optional downloads like yahoo or Ask toolbars or that worthless McAfee Security Scan (now renamed to Intel Security Scan).  Go slow and uncheck the optional stuff.

 

Whether you use adobe reader, acrobat or fox-it to read pdf files you need to disable Javascript in the program.  There is an exploit out there now that can use it to get on your PC.  For Adobe Reader:  Start, All Programs, Adobe Reader, Edit, Preferences, Click on Javascript in the left column and uncheck Enable Acrobat Javascript.  OK Close program.  It's the same for Foxit reader except you uncheck Enable Javascript Actions.

 

If you use Chrome/Firefox/Edge then get the Ublock Origin extension.  For IE (which you should no longer be using since it is no longer supported by Microsoft) go to adblockplus.org  and get the program.

If Chrome/Firefox is slow loading make sure it only has the current Java add-on.  Then download and run Speedy Fox.

http://www.crystalidea.com/speedyfox. Close Chrome/Firefox/Skpe. Hit Optimize.   You can run it any time that Chrome/Firefox seems slow starting..

(If it complains about Chrome still running you can stop it with Task Manager or go into Chrome then go to:

 

chrome://settings/

 

Hit Advanced at the bottom of the page then scroll down to near the bottom where it says System.

 

Change

Continue running background apps when Google Chrome is closed

to Off (slide the blue thing to the left and it turns brown)

Close Chrome.

 

 

If the browser is still slow then go in and disable all of your extensions, close the browser and Optimize with SpeedyFox then restart the browser.  If that helps then one or more of your extensions is at fault.  Go back in and turn them on one at a time and see if you can figure out which ones slow things down the most.

 

If you are a Facebook user get the FB Purity extension for your browser:

http://www.fbpurity.com/

This will stop all of the suggested pages and ads so that Facebook loads much quicker.

 

[BKMart501]

Thank you!

I've done all this and now I'll just test it out for a bit and see if it keeps working.

All looks good for now on how it's operating. 

[BKMart501]

Im noticing a delay when going to a website now.

It's like i go to a website (geekstogo.com) it brings up an "error page can't be loaded"

But reloads itself and eventually goes to the website.

Feels like something is hogging up the CPU.

[RKinner]

Do you get the same delay if you plug the laptop in to the cable the other PC uses?  Might get better results with the 5 GHz band but you would need to change the channel.

 

Let's see if anything is hogging the CPU.

 

Get Process Explorer

 

https://live.sysinte...com/procexp.exe

 

Save it to your desktop then run it (Vista or Win7+ - right click and Run As Administrator).  

View and check Show Processes From All Users 

 

View, Select Column, check Verified Signer, OK

Options, Verify Image Signatures

 

 

Click twice on the CPU column header  to sort things by CPU usage with the big hitters at the top.  

 

Wait a full minute then:

 

File, Save As, Save.  Note the file name.   Open the file  on your desktop and copy and paste the text to a reply.

[BKMart501]

Process CPU Private Bytes Working Set PID Description Company Name Verified Signer

ApplicationFrameHost.exe 11,856 K 10,308 K 3748 Application Frame Host Microsoft Corporation (Verified) Microsoft Windows

AppVShNotify.exe 1,856 K 700 K 7540 Microsoft Application Virtualization Client Shell Notifier Microsoft Corporation (Verified) Microsoft Corporation

audiodg.exe 8,796 K 16,156 K 2624 Windows Audio Device Graph Isolation Microsoft Corporation (Verified) Microsoft Windows

CalculatorApp.exe Suspended 27,144 K 1,036 K 4876 Calculator Microsoft Corporation (Verified) Microsoft Corporation

chrome.exe 6,640 K 9,052 K 224 Google Chrome Google LLC (Verified) Google LLC

chrome.exe 29,428 K 65,852 K 11276 Google Chrome Google LLC (Verified) Google LLC

chrome.exe 106,528 K 79,840 K 4008 Google Chrome Google LLC (Verified) Google LLC

chrome.exe 102,668 K 117,160 K 3616 Google Chrome Google LLC (Verified) Google LLC

chrome.exe 12,176 K 18,636 K 5736 Google Chrome Google LLC (Verified) Google LLC

chrome.exe 27,428 K 61,284 K 10944 Google Chrome Google LLC (Verified) Google LLC

chrome.exe 72,484 K 127,508 K 11700 Google Chrome Google LLC (Verified) Google LLC

CompPkgSrv.exe 1,428 K 1,176 K 7480 Component Package Support Server Microsoft Corporation (Verified) Microsoft Windows

csrss.exe 1,888 K 1,828 K 572

ctfmon.exe 4,504 K 9,100 K 5512 CTF Loader Microsoft Corporation (Verified) Microsoft Windows

dasHost.exe 1,212 K 856 K 2400 Device Association Framework Provider Host Microsoft Corporation (Verified) Microsoft Windows

dllhost.exe 3,556 K 3,868 K 5024 COM Surrogate Microsoft Corporation (Verified) Microsoft Windows

fontdrvhost.exe 1,444 K 712 K 956 Usermode Font Driver Host Microsoft Corporation (Verified) Microsoft Windows

fontdrvhost.exe 4,088 K 2,412 K 960 Usermode Font Driver Host Microsoft Corporation (Verified) Microsoft Windows

GoogleCrashHandler.exe 1,568 K 1,456 K 7868 Google Crash Handler Google LLC (Verified) Google LLC

GoogleCrashHandler64.exe 1,616 K 428 K 7876 Google Crash Handler Google LLC (Verified) Google LLC

HPPrintScanDoctorService.exe 4,080 K 8,256 K 3424 HP Inc. (Verified) HP Inc.

igfxCUIServiceN.exe 1,976 K 5,852 K 1812 igfxCUIService Module Intel Corporation (Verified) Intel® pGFX 2020

igfxEMN.exe 3,540 K 3,776 K 5828 igfxEM Module Intel Corporation (Verified) Intel® pGFX 2020

IntelCpHDCPSvc.exe 1,184 K 1,748 K 1388 Intel HD Graphics Drivers for Windows® Intel Corporation (Verified) Intel® pGFX 2020

jhi_service.exe 1,276 K 528 K 4016 Intel® Dynamic Application Loader Host Interface Intel Corporation (Verified) Intel® Embedded Subsystems and IP Blocks Group

LMS.exe 2,776 K 3,256 K 3692 Intel® Local Management Service Intel Corporation (Verified) Intel Corporation

LockApp.exe Suspended 16,356 K 22,940 K 8932 LockApp.exe Microsoft Corporation (Verified) Microsoft Windows

Memory Compression 820 K 140,576 K 2292

msedge.exe 2,064 K 1,832 K 3152 Microsoft Edge Microsoft Corporation (Verified) Microsoft Corporation

msedge.exe 25,840 K 6,872 K 11580 Microsoft Edge Microsoft Corporation (Verified) Microsoft Corporation

msedge.exe 6,832 K 3,264 K 4684 Microsoft Edge Microsoft Corporation (Verified) Microsoft Corporation

msedge.exe 13,192 K 19,900 K 9232 Microsoft Edge Microsoft Corporation (Verified) Microsoft Corporation

msedge.exe 14,380 K 3,716 K 9196 Microsoft Edge Microsoft Corporation (Verified) Microsoft Corporation

msedge.exe 48,212 K 7,940 K 8556 Microsoft Edge Microsoft Corporation (Verified) Microsoft Corporation

msedge.exe 57,608 K 48,820 K 1908 Microsoft Edge Microsoft Corporation (Verified) Microsoft Corporation

NisSrv.exe 4,272 K 11,856 K 7960

OneApp.IGCC.WinService.exe 38,304 K 8,212 K 3388 Intel® Graphics Command Center Service Intel Corporation (Verified) Intel® pGFX 2020

PresentationFontCache.exe 24,124 K 1,936 K 5224 PresentationFontCache.exe Microsoft Corporation (Verified) Microsoft Corporation

printfilterpipelinesvc.exe 6,896 K 2,860 K 6220 Print Filter Pipeline Host Microsoft Corporation (Verified) Microsoft Windows

procexp.exe 5,068 K 12,328 K 4796 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation

QcomWlanSrvx64.exe 1,276 K 1,960 K 3656 (Verified) Qualcomm Atheros, Inc.

Registry 8,368 K 25,508 K 92

RtkAudUService64.exe 3,988 K 6,532 K 3676 Realtek HD Audio Universal Service Realtek Semiconductor (Verified) Realtek Semiconductor Corp.

RuntimeBroker.exe 1,372 K 1,476 K 9272 Runtime Broker Microsoft Corporation (Verified) Microsoft Windows

RuntimeBroker.exe 10,220 K 18,244 K 7076 Runtime Broker Microsoft Corporation (Verified) Microsoft Windows

RuntimeBroker.exe 6,840 K 4,236 K 7008 Runtime Broker Microsoft Corporation (Verified) Microsoft Windows

RuntimeBroker.exe 10,108 K 22,884 K 7508 Runtime Broker Microsoft Corporation (Verified) Microsoft Windows

RuntimeBroker.exe 3,980 K 11,784 K 5352 Runtime Broker Microsoft Corporation (Verified) Microsoft Windows

SearchApp.exe Suspended 197,432 K 8,304 K 6796 Search application Microsoft Corporation (Verified) Microsoft Windows

SearchFilterHost.exe 1,620 K 7,596 K 9588 Microsoft Windows Search Filter Host Microsoft Corporation (Verified) Microsoft Windows

SearchIndexer.exe 27,232 K 16,128 K 8908 Microsoft Windows Search Indexer Microsoft Corporation (Verified) Microsoft Windows

SearchProtocolHost.exe 3,100 K 15,020 K 1852 Microsoft Windows Search Protocol Host Microsoft Corporation (Verified) Microsoft Windows

SecurityHealthService.exe 2,852 K 7,852 K 1000

ShellExperienceHost.exe Suspended 21,128 K 1,064 K 8372 Windows Shell Experience Host Microsoft Corporation (Verified) Microsoft Windows

sihost.exe 14,508 K 16,532 K 4704 Shell Infrastructure Host Microsoft Corporation (Verified) Microsoft Windows

smartscreen.exe 9,180 K 26,776 K 9012 Windows Defender SmartScreen Microsoft Corporation (Verified) Microsoft Windows

smss.exe 1,056 K 240 K 352

StartMenuExperienceHost.exe 29,104 K 36,572 K 6356 (Verified) Microsoft Windows

svchost.exe 1,536 K 3,104 K 6760 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 5,992 K 2,316 K 7504 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 1,704 K 2,028 K 7064 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 1,236 K 5,580 K 11520 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 1,592 K 7,696 K 11680

svchost.exe 8,564 K 17,028 K 4908 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 1,576 K 2,568 K 1444 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 1,908 K 4,692 K 1208 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 1,544 K 2,032 K 1200 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 2,612 K 2,812 K 1408 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 1,384 K 1,836 K 2236 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 1,660 K 2,660 K 2160 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 1,244 K 1,936 K 2096 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 2,312 K 2,864 K 1888 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 1,900 K 2,700 K 2248 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 1,892 K 3,384 K 2216 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 1,900 K 3,240 K 3684 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 1,568 K 1,580 K 3648 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 5,164 K 7,808 K 9856 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 1,700 K 3,288 K 4276 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 3,504 K 5,132 K 4148 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 2,040 K 4,308 K 4468 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 2,884 K 5,584 K 7404 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 1,864 K 3,620 K 5164 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 1,752 K 1,756 K 5444 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 3,828 K 10,820 K 5368 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 7,204 K 17,520 K 5168 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 1,656 K 3,936 K 2608

svchost.exe 1,360 K 1,228 K 3728 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 1,940 K 4,436 K 1456 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 4,924 K 13,588 K 3772 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 1,688 K 3,080 K 2716 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 2,540 K 4,672 K 2728 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 2,376 K 4,056 K 3916 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 2,532 K 5,556 K 1192 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 6,528 K 8,548 K 3064 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 1,924 K 5,376 K 1728 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 1,720 K 2,524 K 1184 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 2,712 K 5,564 K 1528 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 3,372 K 5,956 K 1328 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 7,052 K 10,440 K 1320 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 2,480 K 5,224 K 5788 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 5,324 K 4,100 K 1984 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 1,284 K 860 K 3716 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 3,028 K 5,628 K 10208

svchost.exe 2,732 K 5,852 K 3840 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 2,624 K 5,392 K 7652 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 1,744 K 7,560 K 6184 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 5,780 K 7,328 K 6724 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 9,824 K 12,400 K 3204 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 4,944 K 5,696 K 3416 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 2,780 K 6,468 K 2128 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 1,820 K 8,156 K 4880 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 4,096 K 5,104 K 2708 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 2,184 K 3,712 K 2040 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 2,368 K 3,808 K 3632 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 3,180 K 7,256 K 2596 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 2,008 K 2,784 K 3224 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 1,896 K 2,284 K 5116 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 4,600 K 8,456 K 2208 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 2,412 K 4,080 K 660 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 21,524 K 23,716 K 3372 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 3,392 K 6,528 K 2488 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 15,204 K 13,084 K 1700 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 11,068 K 15,952 K 3536 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 2,236 K 2,940 K 3080 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 6,512 K 6,404 K 4872 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 12,660 K 22,624 K 5128 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 2,924 K 5,600 K 2092 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 2,568 K 5,196 K 2792 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 7,892 K 12,664 K 7308

svchost.exe 5,524 K 12,828 K 5728 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 2,584 K 5,792 K 1176 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 13,528 K 19,680 K 932 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 3,896 K 6,568 K 6192 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 6,468 K 10,844 K 2228 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

SystemSettings.exe Suspended 26,096 K 1,628 K 3764 Settings Microsoft Corporation (Verified) Microsoft Windows

taskhostw.exe 30,760 K 11,644 K 8588 Host Process for Windows Tasks Microsoft Corporation (Verified) Microsoft Windows

taskhostw.exe 6,400 K 9,856 K 5320 Host Process for Windows Tasks Microsoft Corporation (Verified) Microsoft Windows

TextInputHost.exe 14,664 K 11,488 K 7952 Microsoft Corporation (Verified) Microsoft Windows

wininit.exe 1,392 K 184 K 668

winlogon.exe 2,480 K 4,824 K 772 Windows Logon Application Microsoft Corporation (Verified) Microsoft Windows

WmiPrvSE.exe 2,512 K 9,492 K 10532 WMI Provider Host Microsoft Corporation (Verified) Microsoft Windows

chrome.exe < 0.01 22,008 K 31,188 K 5956 Google Chrome Google LLC (Verified) Google LLC

OfficeClickToRun.exe < 0.01 47,380 K 15,972 K 8384 Microsoft Office Click-to-Run (SxS) Microsoft Corporation (Verified) Microsoft Corporation

RuntimeBroker.exe < 0.01 7,172 K 7,308 K 6616 Runtime Broker Microsoft Corporation (Verified) Microsoft Windows

svchost.exe < 0.01 1,508 K 2,180 K 1580 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

UserOOBEBroker.exe < 0.01 2,016 K 4,116 K 4620 User OOBE Broker Microsoft Corporation (Verified) Microsoft Windows

svchost.exe < 0.01 9,220 K 12,500 K 416 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

spoolsv.exe < 0.01 11,624 K 8,920 K 3160 Spooler SubSystem App Microsoft Corporation (Verified) Microsoft Windows

chrome.exe < 0.01 20,640 K 40,468 K 6944 Google Chrome Google LLC (Verified) Google LLC

CCleaner64.exe < 0.01 33,468 K 25,232 K 1692 CCleaner Piriform Software Ltd (Verified) PIRIFORM SOFTWARE LIMITED

svchost.exe < 0.01 19,544 K 21,032 K 3356 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

AdminService.exe < 0.01 2,192 K 3,344 K 3364 Windows Setup API Windows ® Win 7 DDK provider (Verified) Microsoft Windows Hardware Compatibility Publisher

svchost.exe < 0.01 3,636 K 4,360 K 684 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

services.exe < 0.01 5,784 K 6,740 K 744

SgrmBroker.exe < 0.01 4,268 K 4,624 K 10104

SDXHelper.exe < 0.01 15,500 K 5,316 K 3232 Microsoft Office SDX Helper Microsoft Corporation (Verified) Microsoft Corporation

lsass.exe < 0.01 8,800 K 13,520 K 796 Local Security Authority Process Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe < 0.01 5,968 K 10,652 K 3344 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

explorer.exe < 0.01 94,888 K 111,268 K 5652 Windows Explorer Microsoft Corporation (Verified) Microsoft Windows

chrome.exe < 0.01 120,600 K 194,816 K 7084 Google Chrome Google LLC (Verified) Google LLC

dwm.exe < 0.01 57,320 K 24,688 K 596 Desktop Window Manager Microsoft Corporation (Verified) Microsoft Windows

Interrupts < 0.01 0 K 0 K n/a Hardware Interrupts and DPCs

MsMpEng.exe < 0.01 252,804 K 183,184 K 11272

csrss.exe 0.76 2,472 K 2,628 K 676

System 0.76 200 K 32 K 4

procexp64.exe 6.80 34,376 K 69,040 K 4336 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation

System Idle Process 91.44 60 K 8 K 0

[BKMart501]

I did just now try to plug the cable from the router into the laptop, and it doesn't seem to be doing it. Webpages seem to load much quicker with no error messages. 

[RKinner]

I'd try moving the channel to 36 on the 5GHz band and then use it.  See if that helps.  The 2.4 band is just really busy.

[BKMart501]

Moving the laptop to 5GHz seemed to have corrected the problem with loading the the websites.

I think you have completely fixed this laptop my Friend.. 

 

That's why i came to the best website (geektogo.com) because you all know what you're talking about! 

Have only heard good things from this website and i WILL be back.

 

I can check back in a few days for a overall progress report.