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My computer is not utilizing all the RAM

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#1
Maleboe

Maleboe

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It seems to only be using 2 Gigs of RAM and then freezing when it gets bogged down by usually Chrome. I have 12 GB Dual channel DDR3 @ 798Mhz. I am running Windows 10 Pro 64 bit. Any idea how to make it use the rest of the RAM?


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#2
zep516

zep516

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Hello

 

Please download MiniToolBox and run it.
 
Checkmark following boxes:

  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size
Click Go and post the result.

 

 


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#3
Maleboe

Maleboe

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MiniToolBox by Farbar  Version: 13-05-2022
Ran by agape (administrator) on 24-11-2023 at 22:10:52
Running from "C:\Users\agape\Downloads"
Microsoft Windows 10 Pro  (X64)
Model: To be filled by O.E.M. Manufacturer: To be filled by O.E.M.
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (11/24/2023 09:50:12 PM) (Source: VSS) (EventID: 8193) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance.  hr = 0x8007045b, A system shutdown is in progress.
.
 
Error: (11/24/2023 09:50:12 PM) (Source: VSS) (EventID: 13) (User: )
Description: Volume Shadow Copy Service information: The COM Server with CLSID {4e14fba2-2e22-11d1-9964-00c04fbbb345} and name CEventSystem cannot be started. [0x8007045b, A system shutdown is in progress.
]
 
Error: (11/24/2023 09:06:32 PM) (Source: VSS) (EventID: 13) (User: )
Description: Volume Shadow Copy Service information: The COM Server with CLSID {4e14fba2-2e22-11d1-9964-00c04fbbb345} and name CEventSystem cannot be started. [0x8007045b, A system shutdown is in progress.
]
 
Error: (11/24/2023 08:52:03 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: MusNotifyIcon.exe, version: 10.0.19041.3570, time stamp: 0x11017c02
Faulting module name: KERNELBASE.dll, version: 10.0.19041.3570, time stamp: 0xda674bb7
Exception code: 0xc06d007e
Fault offset: 0x000000000002cf19
Faulting process id: 0x3a08
Faulting application start time: 0x01da1f0ff91ad57c
Faulting application path: C:\WINDOWS\system32\MusNotifyIcon.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 40549591-6ff9-455d-b814-026125c4d684
Faulting package full name: 
Faulting package-relative application ID:
 
Error: (11/24/2023 07:53:45 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: SystemSettings.exe, version: 10.0.19041.3570, time stamp: 0xbdd5eb20
Faulting module name: KERNELBASE.dll, version: 10.0.19041.3570, time stamp: 0xda674bb7
Exception code: 0xc000027b
Fault offset: 0x000000000012dd42
Faulting process id: 0xf44
Faulting application start time: 0x01da1f0e8f4fe8e6
Faulting application path: C:\Windows\ImmersiveControlPanel\SystemSettings.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 8f0c8843-8e80-4681-8042-dbec6c8972c0
Faulting package full name: windows.immersivecontrolpanel_10.0.2.1000_neutral_neutral_cw5n1h2txyewy
Faulting package-relative application ID: microsoft.windows.immersivecontrolpanel
 
Error: (11/24/2023 02:29:55 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program RobloxPlayerBeta.exe version 0.603.1.1253 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
 
Process ID: 4c04
 
Start Time: 01da1f0c57ef0549
 
Termination Time: 10
 
Application Path: C:\Users\agape\AppData\Local\Roblox\Versions\version-72b95a99cfcf4b7d\RobloxPlayerBeta.exe
 
Report Id: f8a8e20b-e817-492f-bde7-8f2f9c09a42e
 
Faulting package full name: 
 
Faulting package-relative application ID: 
 
Hang type: Unknown
 
Error: (11/24/2023 01:07:25 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: dwm.exe, version: 10.0.19041.3570, time stamp: 0x6e55ef4a
Faulting module name: KERNELBASE.dll, version: 10.0.19041.3570, time stamp: 0xda674bb7
Exception code: 0xc00001ad
Fault offset: 0x000000000012dd42
Faulting process id: 0x528
Faulting application start time: 0x01da1802a45abc4f
Faulting application path: C:\WINDOWS\system32\dwm.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 2a3a3618-59d2-4de5-b363-c1f978feb1aa
Faulting package full name: 
Faulting package-relative application ID:
 
Error: (11/24/2023 05:56:24 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: RobloxPlayerBeta.exe, version: 0.603.1.1253, time stamp: 0xa8e4331f
Faulting module name: RobloxPlayerBeta.dll, version: 0.0.0.0, time stamp: 0xf2dd85cf
Exception code: 0xe06d7363
Fault offset: 0x000000000279a269
Faulting process id: 0x5040
Faulting application start time: 0x01da1e94ad8d9cd2
Faulting application path: C:\Users\agape\AppData\Local\Roblox\Versions\version-72b95a99cfcf4b7d\RobloxPlayerBeta.exe
Faulting module path: C:\Users\agape\AppData\Local\Roblox\Versions\version-72b95a99cfcf4b7d\RobloxPlayerBeta.dll
Report Id: 0b3c9fff-32d0-4ca6-bf8b-d0a04c01f420
Faulting package full name: 
Faulting package-relative application ID:
 
Error: (11/23/2023 11:01:59 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program chrome.exe version 119.0.6045.160 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
 
Process ID: 24e0
 
Start Time: 01da1e0bc223baad
 
Termination Time: 4294967295
 
Application Path: C:\Program Files\Google\Chrome\Application\chrome.exe
 
Report Id: 27c633ac-9ef6-46d3-b795-a3091cdea232
 
Faulting package full name: 
 
Faulting package-relative application ID: 
 
Hang type: Top level window is idle
 
Error: (11/23/2023 10:53:47 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: RobloxPlayerBeta.exe, version: 0.603.1.1253, time stamp: 0xa8e4331f
Faulting module name: RobloxPlayerBeta.dll, version: 0.0.0.0, time stamp: 0xf2dd85cf
Exception code: 0xe06d7363
Fault offset: 0x000000000279a269
Faulting process id: 0x3670
Faulting application start time: 0x01da1e15749759ab
Faulting application path: C:\Users\agape\AppData\Local\Roblox\Versions\version-72b95a99cfcf4b7d\RobloxPlayerBeta.exe
Faulting module path: C:\Users\agape\AppData\Local\Roblox\Versions\version-72b95a99cfcf4b7d\RobloxPlayerBeta.dll
Report Id: 84f92b05-56ab-46cc-8267-fd2b6e049d56
Faulting package full name: 
Faulting package-relative application ID:
 
 
System errors:
=============
Error: (11/24/2023 09:50:10 PM) (Source: DCOM) (EventID: 10005) (User: NT AUTHORITY)
Description: Event-ID 10005
 
Error: (11/24/2023 09:44:46 PM) (Source: DCOM) (EventID: 10029) (User: NT AUTHORITY)
Description: Event-ID 10029
 
Error: (11/24/2023 09:01:23 PM) (Source: Service Control Manager) (EventID: 7022) (User: )
Description: The Power service hung on starting.
 
Error: (11/24/2023 09:01:20 PM) (Source: Service Control Manager) (EventID: 7022) (User: )
Description: The LSM service hung on starting.
 
Error: (11/24/2023 08:59:29 PM) (Source: Service Control Manager) (EventID: 7022) (User: )
Description: The Power service hung on starting.
 
Error: (11/24/2023 09:02:31 PM) (Source: EventLog) (EventID: 6008) (User: )
Description: The previous system shutdown at 8:51:03 PM on ‎11/‎24/‎2023 was unexpected.
 
Error: (11/24/2023 08:54:00 PM) (Source: DCOM) (EventID: 10005) (User: DESKTOP-N5RVJGR)
Description: Event-ID 10005
 
Error: (11/24/2023 08:54:00 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The GameDVR and Broadcast User Service_9a386 service failed to start due to the following error: 
%%1053 = The service did not respond to the start or control request in a timely fashion.
 
Error: (11/24/2023 08:54:00 PM) (Source: Service Control Manager) (EventID: 7009) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the GameDVR and Broadcast User Service_9a386 service to connect.
 
Error: (11/24/2023 08:51:59 PM) (Source: DCOM) (EventID: 10000) (User: DESKTOP-N5RVJGR)
Description: Event-ID 10000
 
 
Windows Defender:
================
Date: 2023-06-18 23:21:55
Description: 
Microsoft Defender Antivirus scan has been stopped before completion.
Scan Type: Antimalware
Scan Parameters: Quick Scan
 
Date: 2023-06-17 21:38:39
Description: 
Microsoft Defender Antivirus scan has been stopped before completion.
Scan Type: Antimalware
Scan Parameters: Quick Scan
 
Date: 2023-06-16 21:50:53
Description: 
Microsoft Defender Antivirus scan has been stopped before completion.
Scan Type: Antimalware
Scan Parameters: Quick Scan
 
Date: 2023-06-16 02:49:54
Description: 
Microsoft Defender Antivirus scan has been stopped before completion.
Scan Type: Antimalware
Scan Parameters: Quick Scan
 
Date: 2023-06-15 21:54:47
Description: 
Microsoft Defender Antivirus scan has been stopped before completion.
Scan Type: Antimalware
Scan Parameters: Quick Scan
Event[0]:
 
Date: 2023-06-17 21:10:03
Description: 
Microsoft Defender Antivirus has encountered an error trying to update security intelligence.
New security intelligence Version: 
Previous security intelligence Version: 1.391.1765.0
Update Source: Microsoft Update Server
Security intelligence Type: AntiVirus
Update Type: Full
Current Engine Version: 
Previous Engine Version: 1.1.23050.3
Error code: 0x80070643
Error description: Fatal error during installation. 
 
Date: 2023-06-17 21:09:59
Description: 
Microsoft Defender Antivirus has encountered an error trying to update security intelligence.
New security intelligence Version: 1.391.1794.0
Previous security intelligence Version: 1.391.1765.0
Update Source: User
Security intelligence Type: AntiSpyware
Update Type: Delta
Current Engine Version: 1.1.23050.3
Previous Engine Version: 1.1.23050.3
Error code: 0x80508007
Error description: Your device is low on memory. Close some programs and try again, or search Help and Support for information about preventing low memory problems. 
 
Date: 2023-06-17 21:09:59
Description: 
Microsoft Defender Antivirus has encountered an error trying to update security intelligence.
New security intelligence Version: 1.391.1794.0
Previous security intelligence Version: 1.391.1765.0
Update Source: User
Security intelligence Type: AntiVirus
Update Type: Delta
Current Engine Version: 1.1.23050.3
Previous Engine Version: 1.1.23050.3
Error code: 0x80508007
Error description: Your device is low on memory. Close some programs and try again, or search Help and Support for information about preventing low memory problems. 
 
CodeIntegrity Errors:
====================
Date: 2023-11-24 22:10:22
Description: 
Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.
 
Date: 2023-11-24 21:53:26
Description: 
Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Windows signing level requirements.
 
 
=========================== Installed Programs ============================
 
7-Zip 23.01 (x64) (HKLM\...\7-Zip) (Version: 23.01 - Igor Pavlov)
Adobe Acrobat (64-bit) (HKLM\...\{AC76BA86-1033-1033-7760-BC15014EA700}) (Version: 23.006.20380 - Adobe)
Apple Software Update (HKLM-x32\...\{B292D163-23D2-4523-A699-1ABEC1875609}) (Version: 2.7.0.3 - Apple Inc.)
Bitdefender Agent (HKLM\...\Bitdefender Agent) (Version: 27.0.1.261 - Bitdefender)
Bitdefender Antivirus Free (HKLM\...\Bitdefender) (Version: 27.0.14.69 - Bitdefender)
Bonjour (HKLM\...\{56DDDFB8-7F79-4480-89D5-25E1F52AB28F}) (Version: 3.1.0.1 - Apple Inc.)
Deluge 2.1.1 (HKLM-x32\...\Deluge) (Version:  - )
EmulationStation (HKLM-x32\...\EmulationStation) (Version:  - )
Epic Games Launcher (HKLM-x32\...\{C027033D-F5BC-4556-B302-84E6EC6BD4D4}) (Version: 1.3.67.0 - Epic Games, Inc.)
Epic Games Launcher Prerequisites (x64) (HKLM\...\{F9C5C994-F6B9-4D75-B3E7-AD01B84073E9}) (Version: 1.0.0.0 - Epic Games, Inc.) Hidden
Epic Online Services (HKLM-x32\...\{4757C19B-4CE3-418C-91D2-E15E938091FB}) (Version: 2.0.39.0 - Epic Games, Inc.)
Eraser 6.2.0.2993 (HKLM\...\{82602EDA-27BE-4358-AB3A-BD09EA51A1E6}) (Version: 6.2.2993 - The Eraser Project)
Foxit PDF Reader (HKLM-x32\...\Foxit Reader_is1) (Version: 12.1.3.15356 - Foxit Software Inc.)
Garden Flipper (HKLM-x32\...\1833342145_is1) (Version: 1.2295 (57bcb) - GOG.com)
GOG GALAXY (HKLM-x32\...\{7258BA11-600C-430E-A759-27E2C691A335}_is1) (Version: 2.0.72.94 - GOG.com)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 119.0.6045.160 - Google LLC)
Google Earth Pro (HKLM\...\{F27DBA46-80E1-4858-9285-19198FFFBF3D}) (Version: 7.3.6.9345 - Google)
Google Play Games beta (HKLM\...\GooglePlayGames) (Version: 23.10.1298.4 - Google LLC)
HGTV Flipper (HKLM-x32\...\1689378242_is1) (Version: 1.2295 (57bcb) - GOG.com)
HitmanPro 3.8 (HKLM\...\HitmanPro38) (Version: 3.8.34.330 - SurfRight B.V.)
Hollow Knight Godmaster (HKLM-x32\...\Hollow Knight Godmaster_is1) (Version:  - )
House Flipper (HKLM-x32\...\1140907376_is1) (Version: 1.2295 (57bcb) - GOG.com)
Launcher Prerequisites (x64) (HKLM-x32\...\{43a03b9c-4770-409c-a999-587b60700b63}) (Version: 1.0.0.0 - Epic Games, Inc.) Hidden
Legacy Games Launcher 1.10.0 (HKLM\...\da414c81-a9fd-5732-bd5e-8acced116298) (Version: 1.10.0 - Legacy Games)
LEGO® Star Wars™ The Skywalker Saga (HKLM-x32\...\FLT_LEGO_Star_Wars_-_The_Skywalker_Saga) (Version:  - )
Lightshot-5.5.0.7 (HKLM-x32\...\{30A5B3C9-2084-4063-A32A-628A98DE512B}_is1) (Version: 5.5.0.7 - Skillbrains)
Logitech Options (HKLM\...\LogiOptions) (Version: 10.10.58 - Logitech)
Logitech SetPoint 6.90 (HKLM\...\sp6) (Version: 6.90.66 - Logitech)
Luxury Flipper (HKLM-x32\...\2127424889_is1) (Version: 1.2295 (57bcb) - GOG.com)
MEGAsync (HKLM-x32\...\MEGAsync) (Version:  - Mega Limited)
Microsoft 365 - en-us (HKLM\...\O365HomePremRetail - en-us) (Version: 16.0.16924.20150 - Microsoft Corporation)
Microsoft OneDrive (HKLM\...\OneDriveSetup.exe) (Version: 23.226.1031.0003 - Microsoft Corporation)
Microsoft Update Health Tools (HKLM\...\{1FC1A6C2-576E-489A-9B4A-92D21F542136}) (Version: 3.74.0.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Minecraft: Story Mode - S2 (HKLM-x32\...\Minecraft: Story Mode - S2_is1) (Version:  - )
Minecraft: Story Mode (HKLM-x32\...\Minecraft: Story Mode_is1) (Version:  - )
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 115.4.1 - Mozilla)
Mozilla Thunderbird (x64 en-US) (HKLM\...\Mozilla Thunderbird 115.4.1 (x64 en-US)) (Version: 115.4.1 - Mozilla)
NVIDIA FrameView SDK 1.3.8513.32290073 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_FrameViewSdk) (Version: 1.3.8513.32290073 - NVIDIA Corporation)
NVIDIA GeForce Experience 3.27.0.120 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 3.27.0.120 - NVIDIA Corporation)
NVIDIA Graphics Driver 546.17 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 546.17 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.40.14 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.40.14 - NVIDIA Corporation)
NVIDIA PhysX System Software 9.21.0713 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.21.0713 - NVIDIA Corporation)
Office 16 Click-to-Run Extensibility Component (HKLM\...\{90160000-008C-0000-1000-0000000FF1CE}) (Version: 16.0.16924.20124 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Licensing Component (HKLM\...\{90160000-007E-0000-1000-0000000FF1CE}) (Version: 16.0.16924.20150 - Microsoft Corporation) Hidden
Plex (HKLM-x32\...\Plex) (Version: 1.67.1 - Plex, Inc.)
Plex Media Server 1.32.7.7621 (x64) (HKLM\...\{688e1d8f-188e-49cd-83ca-2669a7e3f8cc}_is1) (Version: 1.32.7.7621 - Plex, Inc.)
PotPlayer-64 bit (HKLM\...\PotPlayer64) (Version: 230523 - Kakao Corp.)
Revo Uninstaller Pro 4.4.0 (HKLM\...\{67579783-0FB7-4F7B-B881-E5BE47C9DBE0}_is1) (Version: 4.4.0 - VS Revo Group, Ltd.)
Speccy (HKLM\...\Speccy) (Version: 1.32 - Piriform)
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
TeamViewer (HKLM\...\TeamViewer) (Version: 15.47.3 - TeamViewer)
Update for Windows 10 for x64-based Systems (KB5001716) (HKLM\...\{7B63012A-4AC6-40C6-B6AF-B24A84359DD5}) (Version: 8.93.0.0 - Microsoft Corporation)
VLC media player (HKLM-x32\...\VLC media player) (Version: 3.0.20 - VideoLAN)
Voicemeeter, The Virtual Mixing Console (HKLM-x32\...\VB:Voicemeeter {17359A74-1236-5467}) (Version:  - VB-Audio Software)
WinRAR 6.24 (64-bit) (HKLM\...\WinRAR archiver) (Version: 6.24.0 - win.rar GmbH)
 
Packages:
=========
Adobe Acrobat Reader -> C:\Program Files\Adobe\Acrobat DC [2023-11-18] (0)
Amazon Music -> C:\Program Files\WindowsApps\AmazonMobileLLC.AmazonMusic_9.5.2.0_x86__kc6t79cpj4tp0 [2023-10-02] (AMZN Mobile LLC)
Apple TV Preview -> C:\Program Files\WindowsApps\AppleInc.AppleTVWin_1.1027.9474.0_x64__nzyj5cx40ttqa [2023-11-21] (Apple Inc.)
Art Book: Paint Color by Number -> C:\Program Files\WindowsApps\PLAYCUSLIMITED.613673D30D169_0.0.96.0_x86__0r188nc9sh8qa [2023-10-09] (PLAYCUS LIMITED)
Cortana -> C:\Program Files\WindowsApps\Microsoft.549981C3F5F10_4.2308.1005.0_x64__8wekyb3d8bbwe [2023-09-07] (Microsoft Corporation)
Crunchyroll -> C:\Program Files\WindowsApps\15EF7777.Crunchyroll_1.3.1.0_x64__mgdgtskya6f22 [2023-08-13] (Ellation, Inc.)
Disney+ -> C:\Program Files\WindowsApps\Disney.37853FC22B2CE_2023.11.13.0_neutral__6rarf9sa4v8jt [2023-11-21] (Disney)
Hulu -> C:\Program Files\WindowsApps\HULULLC.HULUPLUS_4.12.0.0_neutral__fphbd361v8tya [2023-07-22] (Hulu.)
Hulu -> C:\Program Files\WindowsApps\www.hulu.com-A83135D9_4.12.0.1_neutral__nj082ms7z4p92 [2023-10-25] (www.hulu.com)
iTunes -> C:\Program Files\WindowsApps\AppleInc.iTunes_12130.9.2003.0_x64__nzyj5cx40ttqa [2023-11-22] (Apple Inc.) [Startup Task]
Messenger -> C:\Program Files\WindowsApps\FACEBOOK.317180B0BB486_1990.9.236.0_x64__8xx8rvfyw5nnt [2023-11-11] (Meta) [Startup Task]
Microsoft Advertising SDK for XAML -> C:\Program Files\WindowsApps\microsoft.advertising.xaml_10.1811.1.0_x64__8wekyb3d8bbwe [2023-08-26] (Microsoft Corporation) [MS Ad]
Microsoft Advertising SDK for XAML -> C:\Program Files\WindowsApps\microsoft.advertising.xaml_10.1811.1.0_x86__8wekyb3d8bbwe [2023-08-26] (Microsoft Corporation) [MS Ad]
Microsoft Defender -> C:\Program Files\WindowsApps\Microsoft.6365217CE6EB4_102.2310.10001.0_x64__8wekyb3d8bbwe [2023-10-13] (Microsoft Corporation) [Startup Task]
Microsoft Jigsaw -> C:\Program Files\WindowsApps\Microsoft.MicrosoftJigsaw_2.6.10231.0_x86__8wekyb3d8bbwe [2023-11-17] (Microsoft Studios)
Netflix -> C:\Program Files\WindowsApps\4DF9E0F8.Netflix_6.98.1805.0_x64__mcm4njqhnhss8 [2023-05-02] (Netflix, Inc.)
NVIDIA Control Panel -> C:\Program Files\WindowsApps\nvidiacorp.nvidiacontrolpanel_8.1.964.0_x64__56jybvy8sckqj [2023-11-18] (NVIDIA Corp.)
Paramount+ -> C:\Program Files\WindowsApps\2BDFC20A.CBS_1.0.1.0_neutral__bd059sf7kn2rm [2023-11-15] (CBS Interactive Inc.)
Paramount+ -> C:\Program Files\WindowsApps\www.paramountplus.com-31F51E5B_1.0.1.1_neutral__gzs88yxtkeg26 [2023-10-25] (www.paramountplus.com)
Prime Video for Windows -> C:\Program Files\WindowsApps\AmazonVideo.PrimeVideo_1.0.150.0_x64__pwbj9vvecjh7j [2023-11-07] (Amazon Development Centre (London) Ltd)
Roblox -> C:\Program Files\WindowsApps\ROBLOXCORPORATION.ROBLOX_2.602.625.0_x64__55nm5eh3cm0pr [2023-11-11] (Roblox Corporation)
Solitaire & Casual Games -> C:\Program Files\WindowsApps\Microsoft.MicrosoftSolitaireCollection_4.18.11020.0_x64__8wekyb3d8bbwe [2023-11-07] (Microsoft Studios) [MS Ad]
Spotify Music -> C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.225.1011.0_x64__zpdnekdrzrea0 [2023-11-24] (Spotify AB) [Startup Task]
WinAppRuntime.Main.1.2-p1 -> C:\Program Files\WindowsApps\MicrosoftCorporationII.WinAppRuntime.Main.1.2-p1_2000.609.1413.0_x64__8wekyb3d8bbwe [2023-09-07] (Microsoft Corp.)
WinAppRuntime.Singleton-p1 -> C:\Program Files\WindowsApps\MicrosoftCorporationII.WinAppRuntime.Singleton-p1_2000.609.1413.0_x64__8wekyb3d8bbwe [2023-09-07] (Microsoft Corp.)
Windows App Runtime DDLM 2000.609.1413.0-x6-p1 -> C:\Program Files\WindowsApps\Microsoft.WinAppRuntime.DDLM.2000.609.1413.0-x6-p1_2000.609.1413.0_x64__8wekyb3d8bbwe [2023-09-07] (Microsoft Corporation)
Windows App Runtime DDLM 2000.609.1413.0-x8-p1 -> C:\Program Files\WindowsApps\Microsoft.WinAppRuntime.DDLM.2000.609.1413.0-x8-p1_2000.609.1413.0_x86__8wekyb3d8bbwe [2023-09-07] (Microsoft Corporation)
WindowsAppRuntime.1.2 -> C:\Program Files\WindowsApps\microsoft.windowsappruntime.1.2_2000.802.31.0_x64__8wekyb3d8bbwe [2023-04-13] (Microsoft Corporation)
WindowsAppRuntime.1.2 -> C:\Program Files\WindowsApps\microsoft.windowsappruntime.1.2_2000.802.31.0_x86__8wekyb3d8bbwe [2023-04-13] (Microsoft Corporation)
WindowsAppRuntime.1.2-preview1 -> C:\Program Files\WindowsApps\Microsoft.WindowsAppRuntime.1.2-preview1_2000.609.1413.0_x64__8wekyb3d8bbwe [2023-05-07] (Microsoft Corporation)
WindowsAppRuntime.1.2-preview1 -> C:\Program Files\WindowsApps\Microsoft.WindowsAppRuntime.1.2-preview1_2000.609.1413.0_x86__8wekyb3d8bbwe [2023-05-07] (Microsoft Corporation)
WindowsAppRuntime.1.3 -> C:\Program Files\WindowsApps\Microsoft.WindowsAppRuntime.1.3_3000.934.1904.0_x64__8wekyb3d8bbwe [2023-07-31] (Microsoft Corporation)
WindowsAppRuntime.1.3 -> C:\Program Files\WindowsApps\Microsoft.WindowsAppRuntime.1.3_3000.934.1904.0_x86__8wekyb3d8bbwe [2023-07-31] (Microsoft Corporation)
WindowsAppRuntime.1.4 -> C:\Program Files\WindowsApps\Microsoft.WindowsAppRuntime.1.4_4000.1049.117.0_x64__8wekyb3d8bbwe [2023-11-17] (Microsoft Corporation)
WindowsAppRuntime.1.4 -> C:\Program Files\WindowsApps\Microsoft.WindowsAppRuntime.1.4_4000.1049.117.0_x86__8wekyb3d8bbwe [2023-11-17] (Microsoft Corporation)
Xbox Accessories -> C:\Program Files\WindowsApps\Microsoft.XboxDevices_2310.2310.17002.0_x64__8wekyb3d8bbwe [2023-10-26] (Microsoft Corporation)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 57%
Total physical RAM: 12185.45 MB
Available physical RAM: 5229.81 MB
Total Virtual: 49049.45 MB
Available Virtual: 39690.6 MB
 
========================= Partitions: =====================================
 
1 Drive c: (Howard The Duck) (Fixed) (Total:110.72 GB) (Free:27.27 GB) NTFS
2 Drive d: (Large Boi 2) (Fixed) (Total:3726.01 GB) (Free:995.98 GB) NTFS
3 Drive e: (Small Boi) (Fixed) (Total:1863 GB) (Free:27.63 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\DESKTOP-N5RVJGR
 
Administrator            agape                    Andrew                   
DefaultAccount           Guest                    WDAGUtilityAccount       
 
 
**** End of log ****

  • 0

#4
zep516

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Please follow the directions below so we can get a better picture of your system

 Publishing a Speccy profile to the Web

To keep a record of your system profile at any given time, you can publish to the Web using Speccy.  Speccy uses Piriform's servers to publish the profile without any identifying information. Each profile is given a unique URL.

 
The last part of each URL is randomized, so only people you provide with the URL will be able to find your profile.

Direct Download Here--->https://www.ccleaner...wnload/standard

 What you are doing is copying a Link from the Speccy tool and pasting it in your next post with the directions below.

 

To publish a Speccy profile to the Web:

 In Speccy, click File, and then click Publish Snapshot.
In the Publish Snapshot dialog box, click; Yes to enable Speccy to proceed.
Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.

Note: The published profile will use the same language and temperature settings (Imperial or Metric) as your Speccy installation.
Note: Each time you start Speccy, it will generate a new randomized URL. This is useful if you want to track your computer's information over time.

 

 

 


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#5
Maleboe

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http://speccy.pirifo...c8HAV30RLniKWC3

 

It's combining the RAM because at some point I was trying to fix the RAM issue and somehow now its combined. There is physically one stick 8GB of RAM and 1 stick of 4 GB RAM. I didn't put it in there like that. That is how I bought it.


Edited by Maleboe, 25 November 2023 - 04:17 PM.

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#6
zep516

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Next

 

open a command prompt right click it and choose run as administrator

To open a command prompt
You can either right-click the Windows start button in the lower-left hand corner of the screen or press Windows key + X to open the Command Prompt or Command Prompt (Admin).

copy and paste the following into the command prompt window

DISM /Online /Cleanup-Image /Restorehealth

Then

run this too from a command prompt
type SFC /scannow into the command propmt window or just copy and paste it in.

If windows finds errors reboot and run it again.

 

See here if needed   https://www.windowsc...indows-10-image


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#7
Maleboe

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Done, what next?


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#8
zep516

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did  SFC /scannow find any issues? and if so was it able to fix any file problems.

 

When you first got the computer was it running okay without memory issues?

 

I am wondering if the correct ram is installed on this motherboard ?


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#9
Maleboe

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I got the computer about 4 years ago and never really had many issues. It did repair something. I can't tell what it repaired exactly.


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#10
zep516

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Is it running any better after we ran those scans?   Are you getting low memory errors or anything?

 

 

Can you follow these directions when you get time from the link below:

https://www.majorgee...st_windows.html

Please post in your next reply the servitasklist.txt. log report.

 


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