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new hard drive


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#1
Rascle53

Rascle53

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HELLLLLLLLLLLP! Im cornfuzzled  and completely lost here.

  Bought a new 2TB for my HP Omen and cant do anything with it. It wont do a new simple it wont initialize and it wont allocate. the options to do any of the 3 are there but do nothing. right click, double click, run as admin, even in cmd i get no luck, im totally lost.   :no:  Other than taking it to a tech ( which i cant afford } I have no clue what to do. Ive attached a cpl pics to maybe help.

  Rascle

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#2
RKinner

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Can you use diskpart?

 

Search for 

cmd

when it finds Command Prompt, right click and Run As Admin.

Type:

diskpart

<Enter>

list disk

<Enter>

 

You will get a list of the disks.  Expect it will show disk 0 and disk 1 and disk 1 will be the new 2TB drive.

If that is what you see then:

 

select disk 1

<enter>

clean

<enter>

convert gpt

<enter>

create partition primary size=102400 (creates a 1 GB partition)

list partition

<enter>

select partition 1

<enter>

format fs=ntfs quick

<enter>

assign letter=Z    (or whatever letter you want)

<enter>

 

Who makes the drive?  Most drive makers have test programs on their websites like Seagate's Seatools or Western Digital's Dashboard.  Wouldn't hurt to test the drive and see if has died.

 

You can also use 

 
CrystalDiskInfo:
 
to read the SMART info
 
 
 
 
Scroll down a bit and you will see a picture of a black window with Samsung SSD in it.  Underneath the black window 
is a button that says Vista+.  That's the button you need to use to download the installer.  
Save the file then go to the download folder and right click on the file and run as admin.  
The program will install and then start up.   Once it reads the drives you just hit File then Save Text.  
Save the file to your desktop and then attach it or open it then copy and paste the text to a reply.  

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#3
Rascle53

Rascle53

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RKinner             followed your instructions to the T,  this is what came up. pic attached

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