[bambidbl]

Hello,unfortunately,it is still here.Waiting for your instructions

Attached Thumbnails

• 

[Advertisements]

Yes, we didn't expect them to go away, but I just asked.

 

Tomorrow I'll be back to you with a new set of instructions, about upgrading/flashing the BIOS. 

[DR M]

Yes, we didn't expect them to go away, but I just asked.

 

Tomorrow I'll be back to you with a new set of instructions, about upgrading/flashing the BIOS. 

[bambidbl]

ok no problem,thanks for your help.But it is something implanted inside the bios?

[DR M]

As I wrote here:

 

 

In fact, we can't say what those detections by Avast are (bad or harmless). The "EfiGuardDxe.efi" shown on the Avast screen could be used not only by malware but some non-malicious software to bypass Windows locks. It could be that you installed it manually (eg. together with a game patcher or something like that). From what I see in your logs, this is something possible. Right? 

 

In case they are bad, you can't target that by normal programs and reinstalling Windows won't help either. To remove an infection inside UEFI firmware flashing / upgrading the BIOS is the solution. But let's leave that at the moment. Now, we are going to clean the operating system, and later see what to do with the BIOS. 

[bambidbl]

Ok,waiting for your instructions

Edit:My computer still crashes and does weird things.

Edited by bambidbl, 06 April 2024 - 04:41 AM.

[DR M]

Hi, bambidbl.

 

1. Enter UEFI Settings on boot.***

 

2. Go to the similar interface like shown here (Tool menu): https://www.asrock.c....asp?cat=BIOS10

 

3. Instead of "Instant Flash" select "Internet Flash" and let the upgrader automatically search for a newer BIOS. Follow dialogs.

 

*** to enter UEFI Settings, from manual:

 

"You may run the UEFI SETUP UTILITY by pressing <F2> or <Del> right after you power on the computer."

[bambidbl]

Hello,i do not have that option.
Here is a picture

Attached Thumbnails

• 

[DR M]

So in this case "Instant Flash" to be used.

 

1. Download version 7.00:

https://www.asrock.c.../index.asp#BIOS

 

2. Then follow instructions:

https://www.asrock.c....asp?cat=BIOS10

[bambidbl]

Hello,i ve done it and avast sill detects them,is it normal?

[DR M]

Please, run FRST tool and attach for me the Addition.txt. Let's see if the BIOS is successfully upgraded. 

 

Are you still having "crashes and weird things" ? 

[bambidbl]

Hello,after i installed that bios update i cant really tell if it still crashes or not as it is usually random,but i will mention it if it happens again.By the way i disabled my av during the scan and my computer got faster,it was slow after the update and disabling the av made a big difference.

Attached Files

•  Addition.txt   72.12KB   18 downloads

[DR M]

The upgrade was successful.

 

There is a newer upgrade and you can go for it now:

 

ASRock > A320M-HDV R4.0

 

Go for the Instant Flash, as you did before.

 

Do not use the latest beta version. 

 

Check Avast's detections and let me know.

[bambidbl]

Hello,i will do it but what version do i take?I was gonna install the most recent stable version but i want to be sure it s the right thing.

Edited by bambidbl, 06 April 2024 - 09:48 AM.

[DR M]

Sorry. You will go for the version L8.01.

 

No beta, please. 

[bambidbl]

Hello,it is still here.Waiting for your answer.