[destone]

Greetings!

I am new to this, so hopefully I post correctly.

Yesterday I received the following (and maybe more) trojan horses:

Downloader.Agent.OT
Downloader.Agent.OS
Generic.IV
Startpage.19.AO

I went to your help page, and ran the following:
Cleanup, Ad-aware, CWShredder, Spybot, AVG (which couldn't heal the viruses)

My operating system is Windows XP Professional, with SP2

The HijackTHis log is:

Logfile of HijackThis v1.99.1
Scan saved at 1:32:15 PM, on 7/27/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\system32\devldr32.exe
C:\WINDOWS\system32\taskswitch.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
C:\Program Files\Nikon\NkView4\NkVwMon.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\HiJack This\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\okbvi.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\okbvi.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\okbvi.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\okbvi.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\okbvi.dll/sp.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\okbvi.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = wmplayer.exe //ICWLaunch
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http://proxy.vc.shawcable.net:8080
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Class - {266EF58F-8C76-4ECD-A18E-6769E35FEE87} - C:\WINDOWS\javapn32.dll
O2 - BHO: Class - {5FF7BB31-38C8-9368-5FEE-A72B4BCC8B6A} - C:\WINDOWS\wingl.dll
O2 - BHO: Class - {8F73061E-6A3A-AEE4-A2D4-AD346F90B6A1} - C:\WINDOWS\system32\sysaj.dll
O2 - BHO: Class - {A8F805E7-A3F6-F710-0209-8F4982D1B08D} - C:\WINDOWS\system32\sdkdc32.dll
O2 - BHO: Class - {E9125959-C0B8-678A-E0B8-139867622A9B} - C:\WINDOWS\javafl32.dll
O2 - BHO: Class - {FBB1288E-F9DA-63B6-535A-91E59402B4CE} - C:\WINDOWS\sysya32.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\system32\taskswitch.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [apike32.exe] C:\WINDOWS\apike32.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\RunOnce: [ntyx32.exe] C:\WINDOWS\system32\ntyx32.exe
O4 - HKLM\..\RunOnce: [sdkqs32.exe] C:\WINDOWS\system32\sdkqs32.exe
O4 - HKLM\..\RunOnce: [crqa.exe] C:\WINDOWS\system32\crqa.exe
O4 - HKLM\..\RunOnce: [ntyk.exe] C:\WINDOWS\ntyk.exe
O4 - HKLM\..\RunOnce: [sysku32.exe] C:\WINDOWS\system32\sysku32.exe
O4 - HKLM\..\RunOnce: [sysik32.exe] C:\WINDOWS\sysik32.exe
O4 - HKLM\..\RunOnce: [crxw.exe] C:\WINDOWS\crxw.exe
O4 - HKLM\..\RunOnce: [javaln32.exe] C:\WINDOWS\system32\javaln32.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: ATI CATALYST System Tray.lnk = C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: NkVwMon.exe.lnk = C:\Program Files\Nikon\NkView4\NkVwMon.exe
O8 - Extra context menu item: &Copy Location - C:\WINDOWS\WEB\graburl.htm
O8 - Extra context menu item: &Document Tree - C:\WINDOWS\web\tree.htm
O8 - Extra context menu item: &Highlight - C:\WINDOWS\WEB\highlight.htm
O8 - Extra context menu item: &Links List - C:\WINDOWS\WEB\urllist.htm
O8 - Extra context menu item: &Web Search - C:\WINDOWS\WEB\selsearch.htm
O8 - Extra context menu item: I&mages List - C:\WINDOWS\Web\imglist.htm
O8 - Extra context menu item: Open Frame in &New Window - C:\WINDOWS\WEB\frm2new.htm
O8 - Extra context menu item: View Partial So&urce - C:\WINDOWS\web\source.htm
O8 - Extra context menu item: Zoom &In - C:\WINDOWS\WEB\zoomin.htm
O8 - Extra context menu item: Zoom O&ut - C:\WINDOWS\WEB\zoomout.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: (no name) - {438AFBA1-B0CB-11d2-9214-00104B3BCE5F} - C:\WINDOWS\web\tree.htm
O9 - Extra 'Tools' menuitem: &Document Tree - {438AFBA1-B0CB-11d2-9214-00104B3BCE5F} - C:\WINDOWS\web\tree.htm
O9 - Extra button: (no name) - {B06300D0-CCDE-11d2-92D3-0000F87A4A55} - C:\WINDOWS\system32\webzone.dll
O9 - Extra 'Tools' menuitem: Add to R&estricted Zone - {B06300D0-CCDE-11d2-92D3-0000F87A4A55} - C:\WINDOWS\system32\webzone.dll
O9 - Extra button: (no name) - {BF80219A-CCDD-11d2-92D3-0000F87A4A55} - C:\WINDOWS\system32\webzone.dll
O9 - Extra 'Tools' menuitem: Add to Tr&usted Zone - {BF80219A-CCDD-11d2-92D3-0000F87A4A55} - C:\WINDOWS\system32\webzone.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Offline - {FC09D8A3-C85A-11d2-92D0-0000F87A4A55} - C:\WINDOWS\system32\oline.dll
O16 - DPF: {4989312D-58CF-11D5-A7D7-00E02911103E} (Interealty MultiSelect) - http://mlslink.mlxch...ectComboBox.cab
O16 - DPF: {62789780-B744-11D0-986B-00609731A21D} (Autodesk MapGuide ActiveX Control) - http://gisweb7.city....ad/mgaxctrl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1106292826750
O16 - DPF: {6FD482A3-7B57-438B-B040-52CAA30147EE} (MLXchange Client Utils) - http://mlslink.mlxch...ClientUtils.cab
O16 - DPF: {83AB6E4D-CDD7-11D3-B5E7-00104B9AFF6E} (GeacRevw Control) - http://mlslink.mlxch...ol/IRCSharc.cab
O23 - Service: Remote Procedure Call (RPC) Helper ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\system32\ntyx32.exe" /s (file missing)
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

Hope you can help!

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Welcome to GTG.

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that 'Display the contents of system folders' is checked. If you have Windows XP, the search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that 'Search system folders', 'Search hidden files and folders', and 'Search subfolders' are checked.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).

Download AboutBuster http://www.greyknigh...AboutBuster.zip and unzip the files to a folder on your Desktop. Run AboutBuster and click OK. Click Update button to see if there are any updates. Close the program now.

Download cwsserviceremove http://www.greyknigh...rviceremove.zip and unzip it to your desktop. Don't run it yet.

Restart your computer and boot into Safe Mode by hitting the F8 key repeatedly until a menu shows up (and choose Safe Mode from the list). In some systems, this may be the F5 key, so try that if F8 doesn't work. Make sure to close any open browsers. Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\okbvi.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\okbvi.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\okbvi.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\okbvi.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\okbvi.dll/sp.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\okbvi.dll/sp.html#37049
R3 - Default URLSearchHook is missing
O2 - BHO: Class - {266EF58F-8C76-4ECD-A18E-6769E35FEE87} - C:\WINDOWS\javapn32.dll
O2 - BHO: Class - {5FF7BB31-38C8-9368-5FEE-A72B4BCC8B6A} - C:\WINDOWS\wingl.dll
O2 - BHO: Class - {8F73061E-6A3A-AEE4-A2D4-AD346F90B6A1} - C:\WINDOWS\system32\sysaj.dll
O2 - BHO: Class - {A8F805E7-A3F6-F710-0209-8F4982D1B08D} - C:\WINDOWS\system32\sdkdc32.dll
O2 - BHO: Class - {E9125959-C0B8-678A-E0B8-139867622A9B} - C:\WINDOWS\javafl32.dll
O2 - BHO: Class - {FBB1288E-F9DA-63B6-535A-91E59402B4CE} - C:\WINDOWS\sysya32.dll
O4 - HKLM\..\Run: [apike32.exe] C:\WINDOWS\apike32.exe
O4 - HKLM\..\RunOnce: [ntyx32.exe] C:\WINDOWS\system32\ntyx32.exe
O4 - HKLM\..\RunOnce: [sdkqs32.exe] C:\WINDOWS\system32\sdkqs32.exe
O4 - HKLM\..\RunOnce: [crqa.exe] C:\WINDOWS\system32\crqa.exe
O4 - HKLM\..\RunOnce: [ntyk.exe] C:\WINDOWS\ntyk.exe
O4 - HKLM\..\RunOnce: [sysku32.exe] C:\WINDOWS\system32\sysku32.exe
O4 - HKLM\..\RunOnce: [sysik32.exe] C:\WINDOWS\sysik32.exe
O4 - HKLM\..\RunOnce: [crxw.exe] C:\WINDOWS\crxw.exe
O4 - HKLM\..\RunOnce: [javaln32.exe] C:\WINDOWS\system32\javaln32.exe
O23 - Service: Remote Procedure Call (RPC) Helper ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\system32\ntyx32.exe" /s (file missing)

Run AboutBuster and click Begin Removal button. Once that's done, just hit the OK button. Click Exit once you are done. Click the OK button and it should exit. Open up the 'Ab LogFile.txt' (which was created in the same folder as AboutBuster) and post the log here.

Delete the following Files/Folders (delete folders if no filename is specified) according to their directory (if none, just do a search for them) and delete them if they exist:

C:\WINDOWS\javapn32.dll
C:\WINDOWS\wingl.dll
C:\WINDOWS\system32\sysaj.dll
C:\WINDOWS\system32\sdkdc32.dll
C:\WINDOWS\javafl32.dll
C:\WINDOWS\sysya32.dll
C:\WINDOWS\apike32.exe
C:\WINDOWS\system32\ntyx32.exe
C:\WINDOWS\system32\sdkqs32.exe
C:\WINDOWS\system32\crqa.exe
C:\WINDOWS\ntyk.exe
C:\WINDOWS\system32\sysku32.exe
C:\WINDOWS\sysik32.exe
C:\WINDOWS\crxw.exe
C:\WINDOWS\system32\javaln32.exe
C:\WINDOWS\system32\ntyx32.exe

Run cwsserviceremove.reg and say yes to add it to the registry.

Restart and run a new HijackThis scan. Save the log file and post it here.

[greyknight17]

Welcome to GTG.

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that 'Display the contents of system folders' is checked. If you have Windows XP, the search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that 'Search system folders', 'Search hidden files and folders', and 'Search subfolders' are checked.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).

Download AboutBuster http://www.greyknigh...AboutBuster.zip and unzip the files to a folder on your Desktop. Run AboutBuster and click OK. Click Update button to see if there are any updates. Close the program now.

Download cwsserviceremove http://www.greyknigh...rviceremove.zip and unzip it to your desktop. Don't run it yet.

Restart your computer and boot into Safe Mode by hitting the F8 key repeatedly until a menu shows up (and choose Safe Mode from the list). In some systems, this may be the F5 key, so try that if F8 doesn't work. Make sure to close any open browsers. Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\okbvi.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\okbvi.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\okbvi.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\okbvi.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\okbvi.dll/sp.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\okbvi.dll/sp.html#37049
R3 - Default URLSearchHook is missing
O2 - BHO: Class - {266EF58F-8C76-4ECD-A18E-6769E35FEE87} - C:\WINDOWS\javapn32.dll
O2 - BHO: Class - {5FF7BB31-38C8-9368-5FEE-A72B4BCC8B6A} - C:\WINDOWS\wingl.dll
O2 - BHO: Class - {8F73061E-6A3A-AEE4-A2D4-AD346F90B6A1} - C:\WINDOWS\system32\sysaj.dll
O2 - BHO: Class - {A8F805E7-A3F6-F710-0209-8F4982D1B08D} - C:\WINDOWS\system32\sdkdc32.dll
O2 - BHO: Class - {E9125959-C0B8-678A-E0B8-139867622A9B} - C:\WINDOWS\javafl32.dll
O2 - BHO: Class - {FBB1288E-F9DA-63B6-535A-91E59402B4CE} - C:\WINDOWS\sysya32.dll
O4 - HKLM\..\Run: [apike32.exe] C:\WINDOWS\apike32.exe
O4 - HKLM\..\RunOnce: [ntyx32.exe] C:\WINDOWS\system32\ntyx32.exe
O4 - HKLM\..\RunOnce: [sdkqs32.exe] C:\WINDOWS\system32\sdkqs32.exe
O4 - HKLM\..\RunOnce: [crqa.exe] C:\WINDOWS\system32\crqa.exe
O4 - HKLM\..\RunOnce: [ntyk.exe] C:\WINDOWS\ntyk.exe
O4 - HKLM\..\RunOnce: [sysku32.exe] C:\WINDOWS\system32\sysku32.exe
O4 - HKLM\..\RunOnce: [sysik32.exe] C:\WINDOWS\sysik32.exe
O4 - HKLM\..\RunOnce: [crxw.exe] C:\WINDOWS\crxw.exe
O4 - HKLM\..\RunOnce: [javaln32.exe] C:\WINDOWS\system32\javaln32.exe
O23 - Service: Remote Procedure Call (RPC) Helper ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\system32\ntyx32.exe" /s (file missing)

Run AboutBuster and click Begin Removal button. Once that's done, just hit the OK button. Click Exit once you are done. Click the OK button and it should exit. Open up the 'Ab LogFile.txt' (which was created in the same folder as AboutBuster) and post the log here.

Delete the following Files/Folders (delete folders if no filename is specified) according to their directory (if none, just do a search for them) and delete them if they exist:

C:\WINDOWS\javapn32.dll
C:\WINDOWS\wingl.dll
C:\WINDOWS\system32\sysaj.dll
C:\WINDOWS\system32\sdkdc32.dll
C:\WINDOWS\javafl32.dll
C:\WINDOWS\sysya32.dll
C:\WINDOWS\apike32.exe
C:\WINDOWS\system32\ntyx32.exe
C:\WINDOWS\system32\sdkqs32.exe
C:\WINDOWS\system32\crqa.exe
C:\WINDOWS\ntyk.exe
C:\WINDOWS\system32\sysku32.exe
C:\WINDOWS\sysik32.exe
C:\WINDOWS\crxw.exe
C:\WINDOWS\system32\javaln32.exe
C:\WINDOWS\system32\ntyx32.exe

Run cwsserviceremove.reg and say yes to add it to the registry.

Restart and run a new HijackThis scan. Save the log file and post it here.

[destone]

Hi, thanks for your reply. I was unable to find the "AB Logfile.txt" after running AboutBuster, so I cannot post it's log file. I tried searching for "*.txt" but still couldn't find it.

I then looked in Windows Explorer for all those "C:\Windows" files but couldn't find any of them, so I didn't delete anything in there. There were very many other .exe and .dll files in there, whose size was 0 KB, and created in the last couple of days. I didn't delete them, but they looked similar to the ones you listed.

So, I ran Hijack This again, and here is the log:

Logfile of HijackThis v1.99.1
Scan saved at 3:10:30 PM, on 7/29/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\system32\taskswitch.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
C:\Program Files\Nikon\NkView4\NkVwMon.exe
C:\WINDOWS\system32\devldr32.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\HiJack This\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.ca/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = wmplayer.exe //ICWLaunch
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http://proxy.vc.shawcable.net:8080
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\system32\taskswitch.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: ATI CATALYST System Tray.lnk = C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: NkVwMon.exe.lnk = C:\Program Files\Nikon\NkView4\NkVwMon.exe
O8 - Extra context menu item: &Copy Location - C:\WINDOWS\WEB\graburl.htm
O8 - Extra context menu item: &Document Tree - C:\WINDOWS\web\tree.htm
O8 - Extra context menu item: &Highlight - C:\WINDOWS\WEB\highlight.htm
O8 - Extra context menu item: &Links List - C:\WINDOWS\WEB\urllist.htm
O8 - Extra context menu item: &Web Search - C:\WINDOWS\WEB\selsearch.htm
O8 - Extra context menu item: I&mages List - C:\WINDOWS\Web\imglist.htm
O8 - Extra context menu item: Open Frame in &New Window - C:\WINDOWS\WEB\frm2new.htm
O8 - Extra context menu item: View Partial So&urce - C:\WINDOWS\web\source.htm
O8 - Extra context menu item: Zoom &In - C:\WINDOWS\WEB\zoomin.htm
O8 - Extra context menu item: Zoom O&ut - C:\WINDOWS\WEB\zoomout.htm
O9 - Extra button: (no name) - {438AFBA1-B0CB-11d2-9214-00104B3BCE5F} - C:\WINDOWS\web\tree.htm
O9 - Extra 'Tools' menuitem: &Document Tree - {438AFBA1-B0CB-11d2-9214-00104B3BCE5F} - C:\WINDOWS\web\tree.htm
O9 - Extra button: (no name) - {B06300D0-CCDE-11d2-92D3-0000F87A4A55} - C:\WINDOWS\system32\webzone.dll
O9 - Extra 'Tools' menuitem: Add to R&estricted Zone - {B06300D0-CCDE-11d2-92D3-0000F87A4A55} - C:\WINDOWS\system32\webzone.dll
O9 - Extra button: (no name) - {BF80219A-CCDD-11d2-92D3-0000F87A4A55} - C:\WINDOWS\system32\webzone.dll
O9 - Extra 'Tools' menuitem: Add to Tr&usted Zone - {BF80219A-CCDD-11d2-92D3-0000F87A4A55} - C:\WINDOWS\system32\webzone.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Offline - {FC09D8A3-C85A-11d2-92D0-0000F87A4A55} - C:\WINDOWS\system32\oline.dll
O16 - DPF: {4989312D-58CF-11D5-A7D7-00E02911103E} (Interealty MultiSelect) - http://mlslink.mlxch...ectComboBox.cab
O16 - DPF: {62789780-B744-11D0-986B-00609731A21D} (Autodesk MapGuide ActiveX Control) - http://gisweb7.city....ad/mgaxctrl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1106292826750
O16 - DPF: {6FD482A3-7B57-438B-B040-52CAA30147EE} (MLXchange Client Utils) - http://mlslink.mlxch...ClientUtils.cab
O16 - DPF: {83AB6E4D-CDD7-11D3-B5E7-00104B9AFF6E} (GeacRevw Control) - http://mlslink.mlxch...ol/IRCSharc.cab
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe



Also, my AVG antivirus program just popped up, stating:
VIRUS DETECTED while opening file C:\WINDOWS\QTFont.qfn:vyyrl
Trojan horse Downloader.Agent.07

Thanks again!

[greyknight17]

I think AboutBuster creates a log in the same folder that AboutBuster.exe is in.

For those 0kb files, if they were created around this time and look similar, you may delete them.

Go to Start->Run and type in sfc /scannow and hit OK. Let it scan. If it finds any files missing/corrupted, it may ask for the Windows CD.

Run both of these scans:
Run an online virus scan at TrendMicro http://uk.trendmicro...call_launch.php. Just follow the instructions on the site to run the free online scan. If any viruses/trojans are detected, try to delete or clean them in that site. If any are not cleanable, copy and paste the infected files here. You may also use Panda ActiveScan at http://www.pandasoft...ucts/activescan. Post the log from the Panda scan here.

[destone]

Hello again!

I went to both the TrendMicro and Panda sites. The TrendMicro found a virus named JAVA_BYTEVER.A(1). However, to remove it I needed to obtain a "ticket" from TrendMicro, and somehow the site would freeze when I tried to get one. Next, in Panda, when I would click to run the scan, I continually received an Error Message from Internet Explorer and that it would now shut down. Yes, frustrating.

However, I downloaded the update/fix for Windows XP, called WinXP Updater, and after that, I ran AVG and Spybot, and was able to remove the virus (I believe). Both of them now show "no virus found".
I also ran TrendMicro again just to see if anything showed up, and it also reported that my computer was clean.

There is a message that pops up, about every 5 minutes, from my Sygate Personal Firewall, which says:
"NDIS User mode I/O Driver (ndisuio.sys) has received a packet from the remote machine. Do you want to allow this protocol driver to access the network?"

Up till now, I have clicked on the "no" option, but is this a legitimate request - that is, should I say "yes"?

Also, when I run AVG Anti-Virus, I get the notification that 3 files have changed. They are all in "C:\WINDOWS\system32\" and are:

user32.dll

shell32.dll

ntoskrnl.dll

Is this ok?

Also, when booting into "Safe Mode", a message appears at the bottom stating "press ESC to stop loading a347bus.sys"
Is this a problem?

Lastly, here is the latest "Hijack This Log":

Logfile of HijackThis v1.99.1
Scan saved at 11:17:03 AM, on 8/3/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\system32\taskswitch.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
C:\Program Files\Nikon\NkView4\NkVwMon.exe
C:\WINDOWS\system32\devldr32.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HiJack This\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.ca/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = wmplayer.exe //ICWLaunch
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http://proxy.vc.shawcable.net:8080
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\system32\taskswitch.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: ATI CATALYST System Tray.lnk = C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: NkVwMon.exe.lnk = C:\Program Files\Nikon\NkView4\NkVwMon.exe
O8 - Extra context menu item: &Copy Location - C:\WINDOWS\WEB\graburl.htm
O8 - Extra context menu item: &Document Tree - C:\WINDOWS\web\tree.htm
O8 - Extra context menu item: &Highlight - C:\WINDOWS\WEB\highlight.htm
O8 - Extra context menu item: &Links List - C:\WINDOWS\WEB\urllist.htm
O8 - Extra context menu item: &Web Search - C:\WINDOWS\WEB\selsearch.htm
O8 - Extra context menu item: I&mages List - C:\WINDOWS\Web\imglist.htm
O8 - Extra context menu item: Open Frame in &New Window - C:\WINDOWS\WEB\frm2new.htm
O8 - Extra context menu item: View Partial So&urce - C:\WINDOWS\web\source.htm
O8 - Extra context menu item: Zoom &In - C:\WINDOWS\WEB\zoomin.htm
O8 - Extra context menu item: Zoom O&ut - C:\WINDOWS\WEB\zoomout.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra button: (no name) - {438AFBA1-B0CB-11d2-9214-00104B3BCE5F} - C:\WINDOWS\web\tree.htm
O9 - Extra 'Tools' menuitem: &Document Tree - {438AFBA1-B0CB-11d2-9214-00104B3BCE5F} - C:\WINDOWS\web\tree.htm
O9 - Extra button: (no name) - {B06300D0-CCDE-11d2-92D3-0000F87A4A55} - C:\WINDOWS\system32\webzone.dll
O9 - Extra 'Tools' menuitem: Add to R&estricted Zone - {B06300D0-CCDE-11d2-92D3-0000F87A4A55} - C:\WINDOWS\system32\webzone.dll
O9 - Extra button: (no name) - {BF80219A-CCDD-11d2-92D3-0000F87A4A55} - C:\WINDOWS\system32\webzone.dll
O9 - Extra 'Tools' menuitem: Add to Tr&usted Zone - {BF80219A-CCDD-11d2-92D3-0000F87A4A55} - C:\WINDOWS\system32\webzone.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Offline - {FC09D8A3-C85A-11d2-92D0-0000F87A4A55} - C:\WINDOWS\system32\oline.dll
O16 - DPF: {4989312D-58CF-11D5-A7D7-00E02911103E} (Interealty MultiSelect) - http://mlslink.mlxch...ectComboBox.cab
O16 - DPF: {62789780-B744-11D0-986B-00609731A21D} (Autodesk MapGuide ActiveX Control) - http://gisweb7.city....ad/mgaxctrl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1106292826750
O16 - DPF: {6FD482A3-7B57-438B-B040-52CAA30147EE} (MLXchange Client Utils) - http://mlslink.mlxch...ClientUtils.cab
O16 - DPF: {83AB6E4D-CDD7-11D3-B5E7-00104B9AFF6E} (GeacRevw Control) - http://mlslink.mlxch...ol/IRCSharc.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft...free/asinst.cab
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

Once again, thank you very much for all your help!

Don

[greyknight17]

No problem, we'll get rid of that JAVA BYTE problem now (just to be sure ):
Click on Start->Settings->Control Panel->Java Plug-in and click on the Cache tab. Then click on the Clear button and hit OK.

For the Sygate question, does it give you the remote machine's IP address? From what I found, it's part of the operating system process. User's online say that it's ok to allow it access online.

Did you run sfc /scannow yet? If not, run it now. This might be one reason AVG is detecting them though. If you want, upload those 3 files detected by AVG to http://virusscan.jotti.org and see what it reports back.

For the a347bus.sys file, can you boot into Safe Mode without any problems? I'm not 100% sure why it's showing there or if that's normal, but if there's no problem, I think you should be good. To make sure (if you want), ask this in the Windows Forum to confirm.

Your log is clean.

To help prevent future spyware installations/infections, please read the Anti-Spyware Tutorial and use the tools provided.

Are there any problems now? If not, you should be set to go.

[greyknight17]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.