Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

PSGUARD AND SPYWARE/VIRUS [CLOSED]


  • This topic is locked This topic is locked

#16
Trevuren

Trevuren

    Old Dog

  • Retired Staff
  • 18,699 posts
  • Download the following self-extracting file smitRem.exe and save the file to your DESKTOP.
    • Double click the Smitrem.exe icon on your Desktop.
    • Then click Run>Start and a Smitrem folder will apear on your desktop also.
  • Place a shortcut to Panda ActiveScan on your desktop.

  • Download the trial version of Ewido Security Suite

  • Please read Ewido Setup Instructions
    • Install the program
    • Update the definitions to the newest files.
    • DO NOT RUN IT YET
  • Install Ad-Aware SE 1.06, follow these download and setup instructions.
  • REBOOT your computer in SafeMode by doing the following:
    • Restart your computer
    • After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
    • Instead of Windows loading as normal, a menu should appear
    • Select the first option, to run Windows in Safe Mode.
  • Now open HJT, click SCAN and place a checkmark next to each of the following items:

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.bestwebsl...earch.php?qq=%1
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.bestwebslinks.com/bar.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.bestwebsl...earch.php?qq=%1
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.bestwebsl...earch.php?qq=%1
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.bestwebsl...earch.php?qq=%1
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.bestwebsl...earch.php?qq=%1
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.bestwebslinks.com/
    O2 - BHO: HP Class - {FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFA} - C:\WINDOWS\system32\hp7063.tmp
    O16 - DPF: {416792D8-F532-493A-BECC-1C99A1501FF9} (vmLaunch Class) - http://media2.comcas...vmLauncher2.cab




  • Click the Fix Checked box and EXIT HJT

  • Using Windows Explorer, please locate and DELETE the following files/folders (with all their content), if they are still present:


    C:\WINDOWS\system32\hp7063.tmp

  • Open the smitRem folder
    • Double click the RunThis.bat file to start the tool.
    • Follow the prompts on screen.
    • Wait for the tool to complete and disk cleanup to finish.

    NOTE:The tool will create a log named smitfiles.txt in the root of your drive, eg; Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.

  • Open Ad-aware and do a full scan. Remove all it finds.

  • Run Ewido:
    • Click on scanner
    • Click on Complete System Scan and the scan will begin.
    • NOTE: During some scans with ewido it is finding cases of false positives.
    • You will need to step through the process of cleaning files one-by-one.
    • If ewido detects a file you KNOW to be legitimate, select none as the action.
    • DO NOT select "Perform action on all infections"
    • If you are unsure of any entry found select none for now.
    • When the scan is finished, click the Save report button at the bottom of the screen.
    • Save the report to your desktop
    • Close Ewido
  • Next go to Control Panel click Display > Desktop > Customize Desktop > Web > Uncheck "Security Info" if present.

  • REBOOT back into Normal Mode

  • Click the Panda ActiveScan shortcut
    • Do a full system scan.
    • Make sure the autoclean box is checked!
  • Save the scan log and post it along with a new HijackThis Log, the contents of the smitfiles.txt log and the Ewido Log by using Add Reply.
Let me know if any problems persist.

Regards,

Trevuren

  • 0

Advertisements


#17
Trevuren

Trevuren

    Old Dog

  • Retired Staff
  • 18,699 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP