Hi
I have the same problem as ‘Octany5’.
I’ve read the bit about starting a new thread for each problem but as mine is exactly the same I thought I’d post here – if you wish me to start a new thread, please tell me, and I will.
By posting here I hope to add further information which, I hope, will lead to a solution to this problem, which will help not only myself but others who are looking for a fix.
I found this thread from a search on Google for “mk:@MSITStore” and have followed it down so far to post #14 and have followed the instructions, but so far to no avail.
When I ran “sfc /scannow” it took 45 mins to complete it’s check but did not tell me whether it had found any missing files or that it had copied any missing files, but I still could not open the help files.
This is now my number one candidate:
C:\winnt\help\windows.chm
I'm not sure this is the problem candidate, but merely a victim of the problem, I cannot open ANY help files with the file extention .chm
I found here that the version of hhctrl.ocx might be important as well:
http://support.micro...om/?kbid=312456
I found that link also, but further down the page it states:-
APPLIES TO
• Microsoft Windows 98 Second Edition
• Microsoft Windows 98 Standard Edition and as such MAY not apply to Win XP, 200, NT Ops Sys - I don't know, just a thought.
But I tried the given solution anyway:-
3. Register the Hhctrl.ocx file. To do this, follow these steps:
1. Quit all programs that are running.
2. Click Start, and then click Run.
3. In the Open box, type regsvr c:\windows\system\hhctrl.ocx, and then click OK. The following message appears:
DllRegisterServer in c:\windows\system\hhctrl.ocx succeeded. but it did not work and returned another error message: Windoes cannot find regsvr check path .... etc etc
However when I try running this............ regsvr32 hhctrl.ocx ..... it does return a succeeded message.
I hope this extra info helps, and if you wish me to start a new thread I will,
I'd also like to thank you guys for taking time to fix other peoples problems, hope you can find a fix to this one.
Thanks,
Greg.