[peterm]

so what is on the screen now?

[Advertisements]

it tried to go into safe mode-it said safe mode in all four corners- then the usual message said windows is running in safe mode-pressed enter

ok if you don't press enter do you see a start button?

[peterm]

it tried to go into safe mode-it said safe mode in all four corners- then the usual message said windows is running in safe mode-pressed enter

ok if you don't press enter do you see a start button?

[caron]

it says safe mode in the two top coners not in the bottom two- arrow in middle blue screen

[caron]

i try it again and see if i dont press enter if i have start

[caron]

no start button

[peterm]

ok when you restart and press F8 does it give the option
safe mode command prompt if yes pick this one

[caron]

i have safe mode command prompt when i do ctrl alt delete to restart thee is usually nothing in the box this tme there was something there but could not read it because i did it too fasr

[peterm]

at the prompt c:>winhold the shift key down enter and keep holding the shift key while the computer starts

[caron]

result=[B]HIMEM.SYS is missing. make sure the file is in your windows directory.

[peterm]

at the prompt c:> win /d:m

[caron]

same error message=himem is missing

[peterm]

do you have any 3.5' floppy disk?

[caron]

an old one that has only a tiny bit of info-not sure if floppy drive works-for the w98 machine right?

[peterm]

ok if you want the info from the floppy copy it to the good computer.
but lets take a step back
when you put in type config.sys it found nothing- correct
go to c:> dir/p enter can you see a file called config.sys
or any file starting with config

[caron]

there is config sys and config pss and config win but you know how after the name there are different numbers i am assuming they are the number of bytes or something well after each of the 3 configs the number is 0. there are other files and directories that could be of help???? like...mybackup qic 3,066,817,792 a couple different setup logs and install dir etc