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USB / UHC problem


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#1
Steezy20

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Hi people, thanks for reading. Please bare with me as I'm not a specialist in this specific topic...

I'm running Windows XP SP2, and a problem is irritating me. Currently, I have a printer and a modem plugged into my USB 2.0s. However, I cannot plug anything more in without disabling the startup programmes of the aforementioned hardware. For example, if i want to transfer data, to or from, either my hard disk MP3 player or even my pen drive, IO need to run msconfig and disable things then restart my comp.

After a long time, I have come to the conclusion that this is due to my Universal Host Controllers.

Intel® 82801EB USB Universal Host Controller - 24D2
Intel® 82801EB USB Universal Host Controller - 24D4
Intel® 82801EB USB Universal Host Controller - 24D7
Intel® 82801EB USB Universal Host Controller - 24DE
Intel® 82801EB USB Enhanced Host Controller - 24DD

All the time, when running Windows, a little icon sits in my system tray, asking me to "safely remove hardware" ie my printer and modem. This is one [bleep] of an awkward thing, and is really annoying me.

I would appreciate any suggestions as I've tried all I can think of.

Thanks.

p.s. my motherboard is an Abit IS7-G
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#2
pip22

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Quick fix - buy a PCI card with more USB ports on it. With XP SP1/SP2 you don't need drivers as Windows supplies them.
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#3
dsenette

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have you tried getting a small usb hub? their pretty cheap and would possibly solve some of this problem....as far as the eject hardware button....that thing is gonna stay up as long as you have any removable devices attached
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#4
Steezy20

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Originally posted by pip22;
Quick fix - buy a PCI card with more USB ports on it.


Sorry, not quite following you there, either that or I havent explained properly. I already have 6 USB slots, its just that my computer rejects running more than 2 devices at one time.

[edit]Would a PCI card with USBs on have a different controller? ie not this crappy Intel one. Is this what you mean? [/edit]

Originally posted by dsenette;
have you tried getting a small usb hub?


I've tried my USB hub, that didn't seem to do the trick.


As an additional, i can't remember having this problem before i installed SP2. My USB 2.0s worked then with all 6 slots being used. However, they could only work at normal speeds, not 2.0.

Edited by Steezy20, 01 September 2005 - 02:06 PM.

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#5
dsenette

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ok...i got ya now...so no matter which ports you use, you can only use two devices...if you plug something new in it gives you errors. i assume that the printer and modem are pluged into the rear ports....are these actually usb 2.0 ports? i believe that it's more than updating the drivers that enables the 2.0 part....but try updating the drivers for your usb controller
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#6
Steezy20

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Yeah, you've got me now.
Yes my printer and modem are in two of the 4 rear slots. I've tried moving them into different slots to no avail.
Yes, they are all USB 2.0 slots (to my knowledge)
I've tried updating my usb drivers from their listing in "device manager," but Windows informs me no better match could be found. However, I've noticed that their is an option to have Microsofts drivers as opposed to Intels (currently used). Would it be worth trying Microsofts?
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#7
dsenette

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maybe
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#8
Steezy20

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Right, I've installed the Microsoft drivers that originally came with XP Pro in 2001 before SP2... and this is where it gets even more confusing I'm afraid.

I restart, plug my pen drive into one of the front USBs, attempt to copy some files to it, it thinks for a while, then brings an error message and says it hasn't copied. So I unpug my pen drive and then put it back in again, look at the drive and... hey presto... only HALF the files I attempted to copy are on it, even though it told me none had. I repeat the process all over again to copy an album of music.

What the... is going on with my PC???

p.s. I've also tried re-formatting my computer, but the same happens again.

p.p.s. now when i try to update my drivers for my USBs, it brings me back to the Intel ones I was using before, is there any way of updating the driver but still keep a Microsoft signed one?? (i've tried Microsoft Update)

Edited by Steezy20, 01 September 2005 - 02:46 PM.

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#9
dsenette

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what brand of computer is it?
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#10
Steezy20

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Someone I bought it off constructed it himself.

System manufacture: Intel
System Model: awrdacpi
System type: X86-based PC
processor: pentium 4 2gig
Memory: 1024mb
Bios: Pheonix Technologies 6.00PG
Motherboard: Abit IS7-G

errmm... is this what you mean?

Edited by Steezy20, 01 September 2005 - 02:53 PM.

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#11
dsenette

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go to the abit website and see if they have an updated usb driver, i assume that at least those back 4 ports are onboard.
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#12
Steezy20

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Yeah, all 6 are onboard I think...

*goes to look on Abit website*

Edited by Steezy20, 01 September 2005 - 03:01 PM.

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#13
dsenette

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*goes to hide incase this makes it worse*
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#14
Steezy20

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http://www2.abit.com...EARCHTEXT=is7-g

given that I'm running XP, are any of these useful??
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#15
dsenette

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wow..that sucks...they only have the drivers for 98/me....which may or may not be the drivers that y ou had before.....arrrggghh....
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