My PC is using WinXP SP2 and regularly updated. About 1 month ago I installed Microsoft Reader 2.11, which after 6~8 time using, failed to open and popped up the message,"The Application failed to initialize properly (0xc0000005). ..." although I had (1) duly activated it; (2) uninstalled/ended suspected 3rd party programme (including Norton Antivirus); (3) even installed WinXP SP2 anew after all else failed. The problem was always there; in the case of new WinXP installation, MS Reader opened for a few times then failed as above.
I found out that:
If I started WinXP in Safemode, then Microsoft Reader could open.
If I started WinXP in NormalMode, then ended explorer.exe from Task Bar Manager, then it could open, too. If I ran explorer.exe again after MSReader was ALREADY opened, then it continued to function.
I tried some other e-book readers, such as palmReader, Ice book, etc. which operated faultlessly, unlike Microsoft Reader!
Please kind help since I like the application (MS Reader) and want to use it very much.
Thank you in advance
Duytu