This topic is locked
I am new to forums, but I really need some help here.
I have been infected with the msblank virus (Spyware?). I also have a possible problem with something else, as my Internet page opens on "www.topotun.com".
I followed the information for msblank that was posted to member "me-not-like-virus". I have only used Killbox to delete C:\Windows\system32\popcorn72.exe and one called C:\WINDOWS\SYSTEM32\dgprpsetup.exe. I still have the annoting toolbar that comes with msblank, though.
I have not made any changes using HJT at this time, pending your advice.
Scans made before deleting above:
Silent Runner
"Silent Runners.vbs", revision 40.1, http://www.silentrunners.org/
Operating System: Windows XP
Output limited to non-default values, except where indicated by "{++}"
Startup items buried in registry:
---------------------------------
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"MSMSGS" = ""C:\Program Files\Messenger\msmsgs.exe" /background" [MS]
"ctfmon.exe" = "C:\WINDOWS\System32\ctfmon.exe" [MS]
"rundll32" = "C:\windows\rundll32.exe" [file not found]
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"SystemTray" = "SysTray.Exe" [MS]
"Mouse Suite 98 Daemon" = "ICO.EXE" ["Primax Electronics Ltd."]
"Apoint" = "C:\Program Files\Apoint\Apoint.exe" ["Alps Electric Co., Ltd."]
"IgfxTray" = "C:\WINDOWS\System32\igfxtray.exe" ["Intel Corporation"]
"HotKeysCmds" = "C:\WINDOWS\System32\hkcmd.exe" ["Intel Corporation"]
"vptray" = "C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe" ["Symantec Corporation"]
"ccApp" = "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" ["Symantec Corporation"]
"ccRegVfy" = "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe" ["Symantec Corporation"]
"ControlPanel" = "C:\WINDOWS\System32\popcorn72.exe rundll.dll,LoadMouseProfile" [null data]
"Microsoft Helper Service" = "C:\WINDOWS\System32\mstaskm.exe" [file not found]
"dmjbd.exe" = "C:\WINDOWS\System32\dmjbd.exe" [null data]
HKLM\Software\Microsoft\Active Setup\Installed Components\
{306D6C21-C1B6-4629-986C-E59E1875B8AF}\(Default) = (no title provided)
\StubPath = ""C:\WINDOWS\System32\rundll32.exe" "C:\Program Files\Messenger\msgsc.dll",ShowIconsUser" [MS]
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
{02478D38-C3F9-4efb-9B51-7695ECA05670}\(Default) = "Yahoo! Companion BHO" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_1.dll" ["Yahoo! Inc."]
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}\(Default) = "AcroIEHlprObj Class" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx" [empty string]
{08BEC6AA-49FC-4379-3587-4B21E286C19E}\(Default) = "SearchToolbar" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\qqykz.dll" [null data]
HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\
"{42071714-76d4-11d1-8b24-00a0c9068ff3}" = "Display Panning CPL Extension"
-> {CLSID}\InProcServer32\(Default) = "deskpan.dll" [file not found]
"{88895560-9AA2-1069-930E-00AA0030EBC8}" = "HyperTerminal Icon Ext"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\hticons.dll" ["Hilgraeve, Inc."]
"{e57ce731-33e8-4c51-8354-bb4de9d215d1}" = "Universal Plug and Play Devices"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\upnpui.dll" [MS]
"{5b4dae26-b807-11d0-9815-00c04fd91972}" = "Menu Band"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\SHELL32.dll" [MS]
"{8278F931-2A3E-11d2-838F-00C04FD918D0}" = "Tracking Shell Menu"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\SHELL32.dll" [MS]
"{E13EF4E4-D2F2-11d0-9816-00C04FD91972}" = "Menu Site"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\SHELL32.dll" [MS]
"{ECD4FC4F-521C-11D0-B792-00A0C90312E1}" = "Menu Desk Bar"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\SHELL32.dll" [MS]
"{D82BE2B0-5764-11D0-A96E-00C04FD705A2}" = "IShellFolderBand"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\SHELL32.dll" [MS]
"{0E5CBF21-D15F-11d0-8301-00AA005B4383}" = "&Links"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\SHELL32.dll" [MS]
"{7487cd30-f71a-11d0-9ea7-00805f714772}" = "Thumbnail Image"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\SHELL32.dll" [MS]
"{450D8FBA-AD25-11D0-98A8-0800361B1103}" = "MyDocs Folder"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\SHELL32.dll" [MS]
"{C56C4E21-706D-11d0-AFC5-444553540002}" = "My Digital Camera"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Common Files\FotoNation\camview.dll" ["FotoNation Inc."]
"{BDA77241-42F6-11d0-85E2-00AA001FE28C}" = "LDVP Shell Extensions"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Common Files\Symantec Shared\SSC\vpshell2.dll" ["Symantec Corporation"]
"{0006F045-0000-0000-C000-000000000046}" = "Microsoft Outlook Custom Icon Handler"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office10\OLKFSTUB.DLL" [MS]
"{42042206-2D85-11D3-8CFF-005004838597}" = "Microsoft Office HTML Icon Handler"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office10\msohev.dll" [MS]
"{7D5C4BDD-B015-4401-8731-1507B87DE297}" = "QBVersionTool"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Common Files\Intuit\QuickBooks\QBVersionTool.dll" ["Intuit, Inc."]
"{640167b4-59b0-47a6-b335-a6b3c0695aea}" = "Portable Media Devices"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\Audiodev.dll" [MS]
"{cc86590a-b60a-48e6-996b-41d25ed39a1e}" = "Portable Media Devices Menu"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\Audiodev.dll" [MS]
HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\
INFECTION WARNING! NavLogon\DLLName = "C:\WINDOWS\System32\NavLogon.dll" [null data]
HKLM\Software\Classes\*\shellex\ContextMenuHandlers\
LDVPMenu\(Default) = "{BDA77241-42F6-11d0-85E2-00AA001FE28C}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Common Files\Symantec Shared\SSC\vpshell2.dll" ["Symantec Corporation"]
HKLM\Software\Classes\Folder\shellex\ContextMenuHandlers\
LDVPMenu\(Default) = "{BDA77241-42F6-11d0-85E2-00AA001FE28C}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Common Files\Symantec Shared\SSC\vpshell2.dll" ["Symantec Corporation"]
Group Policies [Description] {enabled Group Policy setting}:
------------------------------------------------------------
HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\
HIJACK WARNING! "NoBandCustomize"=dword:00000001
[disables toolbar status changes in Internet Explorer|View|Toolbars]
{User Configuration|Administrative Templates|Windows Components|
Internet Explorer|Toolbars|Disable customizing browser toolbars}
Active Desktop and Wallpaper:
-----------------------------
Active Desktop is disabled at this entry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellState
HKCU\Control Panel\Desktop\
"Wallpaper" = "C:\Documents and Settings\default\Application Data\Microsoft\Wallpaper1.bmp"
Enabled Screen Saver:
---------------------
HKCU\Control Panel\Desktop\
"SCRNSAVE.EXE" = "C:\WINDOWS\System32\sstext3d.scr" [MS]
Startup items in "default" & "All Users" startup folders:
---------------------------------------------------------
C:\Documents and Settings\All Users\Start Menu\Programs\Startup
"PowerPanel" -> shortcut to: "C:\Program Files\PowerPanel\Program\PcfMgr.exe /launch" ["Phoenix Technologies Ltd."]
"VAIO Action Setup (Server)" -> shortcut to: "C:\Program Files\Sony\VAIO Action Setup\VAServ.exe" ["Sony Corporation"]
"Microsoft Office" -> shortcut to: "C:\Program Files\Microsoft Office\Office10\OSA.EXE -b -l" [MS]
"QuickBooks Update Agent" -> shortcut to: "C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe" ["Intuit, Inc."]
INFECTION WARNING! "winlogon.exe" [null data]
Enabled Scheduled Tasks:
------------------------
"Tune-up Application Start" -> launches: "walign" [file not found]
"PCHealth Scheduler for Data Collection" -> launches: "C:\WINDOWS\PCHEALTH\SUPPORT\PCHSCHD.EXE -c" [file not found]
"ISP signup reminder 2" -> launches: "C:\WINDOWS\SYSTEM\OOBE\MSOOBE.EXE /s /2" [file not found]
"Video Reminder" -> launches: "C:\WINDOWS\TUNEUP.EXE /COOL" [file not found]
"Symantec NetDetect" -> launches: "C:\Program Files\Symantec\LiveUpdate\NDETECT.EXE" ["Symantec Corporation"]
Winsock2 Service Provider DLLs:
-------------------------------
Namespace Service Providers
HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\NameSpace_Catalog5\Catalog_Entries\ {++}
000000000001\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000002\LibraryPath = "%SystemRoot%\System32\winrnr.dll" [MS]
000000000003\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
Transport Service Providers
HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\Protocol_Catalog9\Catalog_Entries\ {++}
0000000000##\PackedCatalogItem (contains) DLL [Company Name], (at) ## range:
%SystemRoot%\system32\mswsock.dll [MS], 01 - 03, 06 - 17
%SystemRoot%\system32\rsvpsp.dll [MS], 04 - 05
Toolbars, Explorer Bars, Extensions:
------------------------------------
Toolbars
HKCU\Software\Microsoft\Internet Explorer\Toolbar\ShellBrowser\
"{08BEC6AA-49FC-4379-3587-4B21E286C19E}" = "SearchToolbar" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\qqykz.dll" [null data]
HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\
"{EF99BD32-C1FB-11D2-892F-0090271D4F88}" = "Yahoo! Companion" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_1.dll" ["Yahoo! Inc."]
"{08BEC6AA-49FC-4379-3587-4B21E286C19E}" = "SearchToolbar" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\qqykz.dll" [null data]
HKLM\Software\Microsoft\Internet Explorer\Toolbar\
"{EF99BD32-C1FB-11D2-892F-0090271D4F88}" = "Yahoo! Companion" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_1.dll" ["Yahoo! Inc."]
"{08BEC6AA-49FC-4379-3587-4B21E286C19E}" = "SearchToolbar"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\qqykz.dll" [null data]
Extensions (Tools menu items, main toolbar menu buttons)
HKCU\Software\Microsoft\Internet Explorer\Extensions\
{173F3521-8FBE-4D0C-B14D-C4D8513A06C0}\
HKLM\Software\Microsoft\Internet Explorer\Extensions\
{173F3521-8FBE-4D0C-B14D-C4D8513A06C0}\
Miscellaneous IE Hijack Points
------------------------------
C:\WINDOWS\INF\IERESET.INF (used to "Reset Web Settings")
Added lines (compared with English-language version):
[Strings]: START_PAGE_URL=http://www.att.net
Missing lines (compared with English-language version):
[Strings]: 1 line
Running Services (Display Name, Service Name, Path {Service DLL}):
------------------------------------------------------------------
DefWatch, DefWatch, "C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe" ["Symantec Corporation"]
Machine Debug Manager, MDM, ""C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe"" [MS]
Norton Personal Firewall Accounts Manager, NISUM, "C:\Program Files\Norton Personal Firewall\NISUM.EXE" ["Symantec Corporation"]
Symantec AntiVirus Client, Norton AntiVirus Server, "C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe" ["Symantec Corporation"]
Symantec Event Manager, ccEvtMgr, "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe" ["Symantec Corporation"]
Symantec Proxy Service, ccPxySvc, "C:\Program Files\Norton Personal Firewall\ccPxySvc.exe" ["Symantec Corporation"]
Windows User Mode Driver Framework, UMWdf, "C:\WINDOWS\System32\wdfmgr.exe" [MS]
----------
+ This report excludes default entries except where indicated.
+ To see *everywhere* the script checks and *everything* it finds,
launch it from a command prompt or a shortcut with the -all parameter.
+ The search for DESKTOP.INI DLL launch points on all local fixed drives
took 46 seconds.
+ The search for all Registry CLSIDs containing dormant Explorer Bars
took 44 seconds.
---------- (total run time: 307 seconds)
RKFiles log
C:\Documents and Settings\default\Desktop\RKF
PLEASE NOTE THAT ALL FILES FOUND BY THIS METHOD ARE NOT BAD FILES, THERE MIGHT BE LEGIT FILES LISTED AND PLEASE BE CAREFUL WHILE FIXING. IF YOU ARE UNSURE OF WHAT IT IS LEAVE THEM ALONE.
Files Found in system Folder............
------------------------
C:\WINDOWS\SYSTEM32\bndmod.exe: UPX!
C:\WINDOWS\SYSTEM32\hlmicro.exe: UPX!
C:\WINDOWS\SYSTEM32\woinst32.exe: PEFSG!
C:\WINDOWS\SYSTEM32\popcorn72.exe: FSG!
C:\WINDOWS\SYSTEM32\dgprpsetup.exe: FSG!
C:\WINDOWS\SYSTEM32\dfrg.msc: AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAQAAAAAwGpEc213
Files Found in all users startup Folder............
------------------------
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\winlogon.exe: UPX!
Files Found in all users windows Folder............
------------------------
Finished
bye
HJT log (after deletion of "popcorn" and "dgprpsetup":
Logfile of HijackThis v1.99.1
Scan saved at 11:00:55 AM, on 9/20/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton Personal Firewall\NISUM.EXE
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\Program Files\Norton Personal Firewall\ccPxySvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\MsgSys.EXE
C:\WINDOWS\System32\ICO.EXE
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\PowerPanel\Program\PcfMgr.exe
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\winlogon.exe
C:\Program Files\Microsoft Office\Office10\msoffice.exe
D:\Hijackthis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://topotun.com/sp.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://topotun.com/index.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://topotun.com/index.htm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://topotun.com/sp.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://topotun.com/index.htm
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.yahoo.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by AT&T WorldNet Service
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_1.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: SearchToolbar - {08BEC6AA-49FC-4379-3587-4B21E286C19E} - C:\WINDOWS\System32\qqykz.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_1.dll
O3 - Toolbar: SearchToolbar - {08BEC6AA-49FC-4379-3587-4B21E286C19E} - C:\WINDOWS\System32\qqykz.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [ccRegVfy] C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe
O4 - HKLM\..\Run: [ControlPanel] C:\WINDOWS\System32\popcorn72.exe rundll.dll,LoadMouseProfile
O4 - HKLM\..\Run: [Microsoft Helper Service] C:\WINDOWS\System32\mstaskm.exe
O4 - HKLM\..\Run: [dmiyq.exe] C:\WINDOWS\System32\dmiyq.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [rundll32] C:\windows\rundll32.exe
O4 - Global Startup: PowerPanel.lnk = C:\Program Files\PowerPanel\Program\PcfMgr.exe
O4 - Global Startup: VAIO Action Setup (Server).lnk = C:\Program Files\Sony\VAIO Action Setup\VAServ.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Global Startup: winlogon.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {173F3521-8FBE-4d0c-B14D-C4D8513A06C0} - C:\WINDOWS\htasys.dll
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: (no name) - {173F3521-8FBE-4d0c-B14D-C4D8513A06C0} - C:\WINDOWS\htasys.dll (HKCU)
O12 - Plugin for .mov: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O12 - Plugin for .tif: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.att.net
O17 - HKLM\System\CCS\Services\Tcpip\..\{503EB69C-E3C5-4926-B5D5-2FDD73E8F14C}: NameServer = 85.255.113.132,85.255.112.21
O17 - HKLM\System\CCS\Services\Tcpip\..\{57F8922A-10B8-4B13-848D-DFC6134C1E3B}: NameServer = 85.255.113.132,85.255.112.21
O17 - HKLM\System\CS1\Services\Tcpip\..\{503EB69C-E3C5-4926-B5D5-2FDD73E8F14C}: NameServer = 85.255.113.132,85.255.112.21
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Proxy Service (ccPxySvc) - Symantec Corporation - C:\Program Files\Norton Personal Firewall\ccPxySvc.exe
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: Norton Personal Firewall Accounts Manager (NISUM) - Symantec Corporation - C:\Program Files\Norton Personal Firewall\NISUM.EXE
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
I thank you for your time and patience.
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