[c smith]

the blue screen of death is kicking my [bleep] over here! here's a HJT log from a couple minutes ago...


Logfile of HijackThis v1.99.1
Scan saved at 5:05:19 AM, on 9/27/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iPod\bin\iPodService.exe
E:\PROGRA~1\AIM\aim.exe
E:\[bleep]\winamp\winamp.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Administrator\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = local.,
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [DeadAIM] rundll32.exe "E:\PROGRA~1\AIM\\DeadAIM.ocm",ExportedCheckODLs
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - E:\PROGRA~1\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Bonjour Service - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

[Advertisements]

Hello C Smith and Welcome to Geeks To Go

My sincere apologies to you for having to wait so long, but some do get missed we know.

Your HijackThis log is unremarkable with one exception. You have some entries in your HijackThis log which adds your PC to an outside network (along the lines of a P2P Network); you may not be aware of this. This is called “The Bonjour Package” which is being bundled with iTunes.

You may choose if you want me to delete it, or if you wish to download a programme to disable it, or just leave it as it is. I cannot comment on the consequences of leaving it in place or the efficacy of the disabling programme.

This is the link to the disabling programme: http://gizmoproject.com/jasmine/ select TurnOffBonjour.exe

Whilst you ponder that point, would you please continue with this, BSOD permitting.

Download:WinPFind

Right Click the Zip Folder and Select "Extract All"

Don't use it yet!

Restart in Safe Mode

From the WinPFind folder-> Doubleclick WinPFind.exe and Click "Start Scan"

It will scan the entire System, so please be patient!

One you see "Scan Complete"-> a log (WinPFind.txt) will be automatically generated in the WinPFind folder.

Restart normally and post the contents of WinPFind.txt

Finally, could you tell me what word was where the bleep is on this item? E:\[bleep]\winamp\winamp.exe You'll have to space out the letters otherwise it will be bleeped again.

[Crustyoldbloke]

Hello C Smith and Welcome to Geeks To Go

My sincere apologies to you for having to wait so long, but some do get missed we know.

Your HijackThis log is unremarkable with one exception. You have some entries in your HijackThis log which adds your PC to an outside network (along the lines of a P2P Network); you may not be aware of this. This is called “The Bonjour Package” which is being bundled with iTunes.

You may choose if you want me to delete it, or if you wish to download a programme to disable it, or just leave it as it is. I cannot comment on the consequences of leaving it in place or the efficacy of the disabling programme.

This is the link to the disabling programme: http://gizmoproject.com/jasmine/ select TurnOffBonjour.exe

Whilst you ponder that point, would you please continue with this, BSOD permitting.

Download:WinPFind

Right Click the Zip Folder and Select "Extract All"

Don't use it yet!

Restart in Safe Mode

From the WinPFind folder-> Doubleclick WinPFind.exe and Click "Start Scan"

It will scan the entire System, so please be patient!

One you see "Scan Complete"-> a log (WinPFind.txt) will be automatically generated in the WinPFind folder.

Restart normally and post the contents of WinPFind.txt

Finally, could you tell me what word was where the bleep is on this item? E:\[bleep]\winamp\winamp.exe You'll have to space out the letters otherwise it will be bleeped again.

[c smith]

ok, everytime I would try and run WinPFind in Safe Mode, I'd get the blue screen of death so I tried running it in normal mode and this is what I got....also, the E:\[bleep]\winamp\winamp.exe is E:\b u l l s h i t\winamp\winamp.exe
it's just a folder on my E drive that I call b u l l s h i t. thanks!



WARNING: not all files found by this scanner are bad. Consult with a knowledgable person before proceeding.

If you see a message in the titlebar saying "Not responding..." you can ignore it. Windows somethimes displays this message due to the high volume of disk I/O. As long as the hard disk light is flashing, the program is still working properly.

»»»»»»»»»»»»»»»»» Windows OS and Versions »»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
Product Name: Microsoft Windows XP Current Build: Service Pack 2 Current Build Number: 2600
Internet Explorer Version: 6.0.2900.2180

»»»»»»»»»»»»»»»»» Checking Selected Standard Folders »»»»»»»»»»»»»»»»»»»»

Checking %SystemDrive% folder...

Checking %ProgramFilesDir% folder...

Checking %WinDir% folder...
PECompact2 8/30/2005 7:15:16 AM 15707121 C:\WINDOWS\LPT$VPN.809
qoologic 8/30/2005 7:15:16 AM 15707121 C:\WINDOWS\LPT$VPN.809
SAHAgent 8/30/2005 7:15:16 AM 15707121 C:\WINDOWS\LPT$VPN.809
UPX! 5/3/2005 7:36:38 AM 102304 C:\WINDOWS\mynewimurl.exe
UPX! 8/30/2005 7:15:18 AM 170053 C:\WINDOWS\tsc.exe
PECompact2 8/30/2005 7:15:16 AM 15707121 C:\WINDOWS\VPTNFILE.809
qoologic 8/30/2005 7:15:16 AM 15707121 C:\WINDOWS\VPTNFILE.809
SAHAgent 8/30/2005 7:15:16 AM 15707121 C:\WINDOWS\VPTNFILE.809
UPX! 8/30/2005 7:15:18 AM 1044560 C:\WINDOWS\vsapi32.dll
aspack 8/30/2005 7:15:18 AM 1044560 C:\WINDOWS\vsapi32.dll

Checking %System% folder...
PEC2 8/23/2001 8:00:00 AM 41397 C:\WINDOWS\SYSTEM32\dfrg.msc
PECompact2 9/8/2005 11:08:28 PM 1997664 C:\WINDOWS\SYSTEM32\MRT.exe
aspack 9/8/2005 11:08:28 PM 1997664 C:\WINDOWS\SYSTEM32\MRT.exe
aspack 8/4/2004 3:56:36 AM 708096 C:\WINDOWS\SYSTEM32\ntdll.dll
Umonitor 8/4/2004 3:56:44 AM 657920 C:\WINDOWS\SYSTEM32\rasdlg.dll
winsync 8/23/2001 8:00:00 AM 1309184 C:\WINDOWS\SYSTEM32\wbdbase.deu

Checking %System%\Drivers folder and sub-folders...
UPX! 8/24/2005 8:29:34 AM 726016 C:\WINDOWS\SYSTEM32\drivers\avg7core.sys
FSG! 8/24/2005 8:29:34 AM 726016 C:\WINDOWS\SYSTEM32\drivers\avg7core.sys
PEC2 8/24/2005 8:29:34 AM 726016 C:\WINDOWS\SYSTEM32\drivers\avg7core.sys
aspack 8/24/2005 8:29:34 AM 726016 C:\WINDOWS\SYSTEM32\drivers\avg7core.sys
PTech 8/4/2004 1:41:38 AM 1309184 C:\WINDOWS\SYSTEM32\drivers\mtlstrm.sys

Items found in C:\WINDOWS\SYSTEM32\drivers\etc\hosts


Checking the Windows folder and sub-folders for system and hidden files within the last 60 days...
10/4/2005 8:00:08 PM S 2048 C:\WINDOWS\bootstat.dat
10/2/2005 4:01:12 AM H 54156 C:\WINDOWS\QTFont.qfn
8/13/2005 12:37:20 AM HS 8192 C:\WINDOWS\Thumbs.db
10/4/2005 7:31:58 PM S 64 C:\WINDOWS\CSC\00000001
10/4/2005 7:31:58 PM S 64 C:\WINDOWS\CSC\00000002
10/4/2005 8:07:30 PM H 1024 C:\WINDOWS\system32\config\default.LOG
10/4/2005 8:00:22 PM H 1024 C:\WINDOWS\system32\config\SAM.LOG
10/4/2005 8:02:22 PM H 1024 C:\WINDOWS\system32\config\SECURITY.LOG
10/4/2005 8:08:30 PM H 1024 C:\WINDOWS\system32\config\software.LOG
10/4/2005 8:08:30 PM H 1024 C:\WINDOWS\system32\config\system.LOG
9/14/2005 12:01:04 PM H 1024 C:\WINDOWS\system32\config\systemprofile\ntuser.dat.LOG
9/29/2005 6:53:30 PM HS 388 C:\WINDOWS\system32\Microsoft\Protect\S-1-5-18\User\2e61da90-0463-498f-abda-ede0da8a7870
9/29/2005 6:53:30 PM HS 24 C:\WINDOWS\system32\Microsoft\Protect\S-1-5-18\User\Preferred
10/4/2005 8:00:18 PM H 6 C:\WINDOWS\Tasks\SA.DAT

Checking for CPL files...
Microsoft Corporation 8/4/2004 3:56:58 AM 68608 C:\WINDOWS\SYSTEM32\access.cpl
Microsoft Corporation 8/4/2004 3:56:58 AM 549888 C:\WINDOWS\SYSTEM32\appwiz.cpl
Microsoft Corporation 8/4/2004 3:56:58 AM 110592 C:\WINDOWS\SYSTEM32\bthprops.cpl
Logitech Inc. 6/30/2003 9:58:48 PM 135168 C:\WINDOWS\SYSTEM32\CamCpl.cpl
Microsoft Corporation 8/4/2004 3:56:58 AM 135168 C:\WINDOWS\SYSTEM32\desk.cpl
Microsoft Corporation 8/4/2004 3:56:58 AM 80384 C:\WINDOWS\SYSTEM32\firewall.cpl
Microsoft Corporation 8/4/2004 3:56:58 AM 155136 C:\WINDOWS\SYSTEM32\hdwwiz.cpl
Microsoft Corporation 8/4/2004 3:56:58 AM 358400 C:\WINDOWS\SYSTEM32\inetcpl.cpl
Microsoft Corporation 8/4/2004 3:56:58 AM 129536 C:\WINDOWS\SYSTEM32\intl.cpl
Microsoft Corporation 8/4/2004 3:56:58 AM 380416 C:\WINDOWS\SYSTEM32\irprops.cpl
Microsoft Corporation 8/4/2004 3:56:58 AM 68608 C:\WINDOWS\SYSTEM32\joy.cpl
Sun Microsystems, Inc. 3/4/2005 4:36:44 AM 49265 C:\WINDOWS\SYSTEM32\jpicpl32.cpl
Microsoft Corporation 8/23/2001 8:00:00 AM 187904 C:\WINDOWS\SYSTEM32\main.cpl
Microsoft Corporation 8/4/2004 3:56:58 AM 618496 C:\WINDOWS\SYSTEM32\mmsys.cpl
Microsoft Corporation 8/23/2001 8:00:00 AM 35840 C:\WINDOWS\SYSTEM32\ncpa.cpl
Microsoft Corporation 8/4/2004 3:56:58 AM 25600 C:\WINDOWS\SYSTEM32\netsetup.cpl
Microsoft Corporation 8/4/2004 3:56:58 AM 257024 C:\WINDOWS\SYSTEM32\nusrmgr.cpl
Microsoft Corporation 8/23/2001 8:00:00 AM 36864 C:\WINDOWS\SYSTEM32\nwc.cpl
Microsoft Corporation 8/4/2004 3:56:58 AM 32768 C:\WINDOWS\SYSTEM32\odbccp32.cpl
Microsoft Corporation 8/4/2004 3:56:58 AM 114688 C:\WINDOWS\SYSTEM32\powercfg.cpl
Microsoft Corporation 8/4/2004 3:56:58 AM 298496 C:\WINDOWS\SYSTEM32\sysdm.cpl
Microsoft Corporation 8/23/2001 8:00:00 AM 28160 C:\WINDOWS\SYSTEM32\telephon.cpl
Microsoft Corporation 8/4/2004 3:56:58 AM 94208 C:\WINDOWS\SYSTEM32\timedate.cpl
Microsoft Corporation 8/4/2004 3:56:58 AM 148480 C:\WINDOWS\SYSTEM32\wscui.cpl
Microsoft Corporation 5/26/2005 4:16:30 AM 174360 C:\WINDOWS\SYSTEM32\wuaucpl.cpl
Microsoft Corporation 8/23/2001 8:00:00 AM 187904 C:\WINDOWS\SYSTEM32\dllcache\main.cpl
Microsoft Corporation 8/23/2001 8:00:00 AM 35840 C:\WINDOWS\SYSTEM32\dllcache\ncpa.cpl
Microsoft Corporation 8/23/2001 8:00:00 AM 36864 C:\WINDOWS\SYSTEM32\dllcache\nwc.cpl
Microsoft Corporation 8/23/2001 8:00:00 AM 28160 C:\WINDOWS\SYSTEM32\dllcache\telephon.cpl
Microsoft Corporation 5/26/2005 4:16:30 AM 174360 C:\WINDOWS\SYSTEM32\dllcache\wuaucpl.cpl

»»»»»»»»»»»»»»»»» Checking Selected Startup Folders »»»»»»»»»»»»»»»»»»»»»

Checking files in %ALLUSERSPROFILE%\Startup folder...
3/18/2005 10:34:54 PM HS 84 C:\Documents and Settings\All Users\Start Menu\Programs\Startup\desktop.ini

Checking files in %ALLUSERSPROFILE%\Application Data folder...
3/18/2005 6:48:50 AM HS 62 C:\Documents and Settings\All Users\Application Data\desktop.ini
9/20/2005 2:42:08 PM 1755 C:\Documents and Settings\All Users\Application Data\QTSBandwidthCache

Checking files in %USERPROFILE%\Startup folder...
3/18/2005 10:34:54 PM HS 84 C:\Documents and Settings\Administrator\Start Menu\Programs\Startup\desktop.ini

Checking files in %USERPROFILE%\Application Data folder...
3/18/2005 6:48:48 AM HS 62 C:\Documents and Settings\Administrator\Application Data\desktop.ini
UPX! 5/3/2005 7:36:22 AM RHS 82944 C:\Documents and Settings\Administrator\Application Data\usre.exe

»»»»»»»»»»»»»»»»» Checking Selected Registry Keys »»»»»»»»»»»»»»»»»»»»»»»

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform]
SV1 =

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved]

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers]
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\AVG7 Shell Extension
{9F97547E-4609-42C5-AE0C-81C61FFAEBC3} = C:\Program Files\Grisoft\AVG Free\avgse.dll
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Offline Files
{750fdf0e-2a26-11d1-a3ea-080036587f03} = %SystemRoot%\System32\cscui.dll
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Open With
{09799AFB-AD67-11d1-ABCD-00C04FC30936} = %SystemRoot%\system32\SHELL32.dll
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Open With EncryptionMenu
{A470F8CF-A1E8-4f65-8335-227475AA5C46} = %SystemRoot%\system32\SHELL32.dll
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\{a2a9545d-a0c2-42b4-9708-a0b2badd77c8}
Start Menu Pin = %SystemRoot%\system32\SHELL32.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ContextMenuHandlers]
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ContextMenuHandlers\AVG7 Shell Extension
{9F97547E-4609-42C5-AE0C-81C61FFAEBC3} = C:\Program Files\Grisoft\AVG Free\avgse.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Directory\shellex\ContextMenuHandlers]
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Directory\shellex\ContextMenuHandlers\EncryptionMenu
{A470F8CF-A1E8-4f65-8335-227475AA5C46} = %SystemRoot%\system32\SHELL32.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Directory\shellex\ContextMenuHandlers\ICQLiteMenu
{73B24247-042E-4EF5-ADC2-42F62E6FD654} =
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Directory\shellex\ContextMenuHandlers\Offline Files
{750fdf0e-2a26-11d1-a3ea-080036587f03} = %SystemRoot%\System32\cscui.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Directory\shellex\ContextMenuHandlers\Sharing
{f81e9010-6ea4-11ce-a7ff-00aa003ca9f6} = ntshrui.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ColumnHandlers]
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ColumnHandlers\{0D2E74C4-3C34-11d2-A27E-00C04FC30871}
= %SystemRoot%\system32\SHELL32.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ColumnHandlers\{24F14F01-7B1C-11d1-838f-0000F80461CF}
= %SystemRoot%\system32\SHELL32.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ColumnHandlers\{24F14F02-7B1C-11d1-838f-0000F80461CF}
= %SystemRoot%\system32\SHELL32.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ColumnHandlers\{66742402-F9B9-11D1-A202-0000F81FEDEE}
= %SystemRoot%\system32\SHELL32.dll

[HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Explorer Bars]
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Explorer Bars\{4528BBE0-4E08-11D5-AD55-00010333D0AD}
=
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Explorer Bars\{4D5C8C25-D075-11d0-B416-00C04FB90376}
&Tip of the Day = %SystemRoot%\System32\shdocvw.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ToolBar]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions]
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{08B0E5C0-4FCB-11CF-AAA5-00401C608501}
MenuText = Sun Java Console : C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{AC9E2541-2814-11d5-BC6D-00B0D0A1DE45}
ButtonText = AIM : E:\PROGRA~1\AIM\aim.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{FB5F1910-F110-11d2-BB9E-00C04F795683}
ButtonText = Messenger : C:\Program Files\Messenger\msmsgs.exe

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Explorer Bars]
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Explorer Bars\{32683183-48a0-441b-a342-7c2a440a9478}
=
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Explorer Bars\{4528BBE0-4E08-11D5-AD55-00010333D0AD}
=

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar]
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\ShellBrowser
{01E04581-4EEE-11D0-BFE9-00AA005B4383} = &Address : %SystemRoot%\System32\browseui.dll
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser
{01E04581-4EEE-11D0-BFE9-00AA005B4383} = &Address : %SystemRoot%\System32\browseui.dll
{2318C2B1-4965-11D4-9B18-009027A5CD4F} = :
{0E5CBF21-D15F-11D0-8301-00AA005B4383} = &Links : %SystemRoot%\system32\SHELL32.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
AVG7_CC C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
AVG7_EMC C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
iTunesHelper "C:\Program Files\iTunes\iTunesHelper.exe"
QuickTime Task "C:\Program Files\QuickTime\qttask.exe" -atboottime
DeadAIM rundll32.exe "E:\PROGRA~1\AIM\\DeadAIM.ocm",ExportedCheckODLs
ViewMgr C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
KernelFaultCheck %systemroot%\system32\dumprep 0 -k

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnceEx]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServicesOnce]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServicesOnce]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\load]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\run]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig]

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\ExpandFrom

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\ExpandTo

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\services

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupfolder

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\aeyqacc
key SOFTWARE\Microsoft\Windows\CurrentVersion\Run
item ixrltc
hkey HKLM
command c:\windows\system32\ixrltc.exe
inimapping 0
key SOFTWARE\Microsoft\Windows\CurrentVersion\Run
item ixrltc
hkey HKLM
command c:\windows\system32\ixrltc.exe
inimapping 0

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\ccApp
key SOFTWARE\Microsoft\Windows\CurrentVersion\Run
item ccApp
hkey HKLM
command "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
inimapping 0
key SOFTWARE\Microsoft\Windows\CurrentVersion\Run
item ccApp
hkey HKLM
command "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
inimapping 0

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\DeadAIM
key SOFTWARE\Microsoft\Windows\CurrentVersion\Run
item DeadAIM
hkey HKLM
command rundll32.exe "E:\PROGRA~1\AIM\\DeadAIM.ocm",ExportedCheckODLs
inimapping 0
key SOFTWARE\Microsoft\Windows\CurrentVersion\Run
item DeadAIM
hkey HKLM
command rundll32.exe "E:\PROGRA~1\AIM\\DeadAIM.ocm",ExportedCheckODLs
inimapping 0

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\dwdlyts
key SOFTWARE\Microsoft\Windows\CurrentVersion\Run
item hlsrsbh
hkey HKLM
command c:\windows\system32\hlsrsbh.exe
inimapping 0
key SOFTWARE\Microsoft\Windows\CurrentVersion\Run
item hlsrsbh
hkey HKLM
command c:\windows\system32\hlsrsbh.exe
inimapping 0

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\firlnin
key SOFTWARE\Microsoft\Windows\CurrentVersion\Run
item delf061225[1]
hkey HKLM
command C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\FA3QM8X5\delf061225[1].exe
inimapping 0
key SOFTWARE\Microsoft\Windows\CurrentVersion\Run
item delf061225[1]
hkey HKLM
command C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\FA3QM8X5\delf061225[1].exe
inimapping 0

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\Hhqlyzox
key SOFTWARE\Microsoft\Windows\CurrentVersion\Run
item ??rvices
hkey HKCU
command C:\WINDOWS\system32\??rvices.exe
inimapping 0
key SOFTWARE\Microsoft\Windows\CurrentVersion\Run
item ??rvices
hkey HKCU
command C:\WINDOWS\system32\??rvices.exe
inimapping 0

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\ICQ Lite
key SOFTWARE\Microsoft\Windows\CurrentVersion\Run
item ICQLite
hkey HKLM
command E:\Program Files\ICQLite\ICQLite.exe -minimize
inimapping 0
key SOFTWARE\Microsoft\Windows\CurrentVersion\Run
item ICQLite
hkey HKLM
command E:\Program Files\ICQLite\ICQLite.exe -minimize
inimapping 0

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\KernelFaultCheck
key SOFTWARE\Microsoft\Windows\CurrentVersion\Run
item dumprep 0 -k
hkey HKLM
command %systemroot%\system32\dumprep 0 -k
inimapping 0
key SOFTWARE\Microsoft\Windows\CurrentVersion\Run
item dumprep 0 -k
hkey HKLM
command %systemroot%\system32\dumprep 0 -k
inimapping 0

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\LogitechVideoRepair
key SOFTWARE\Microsoft\Windows\CurrentVersion\Run
item ISStart
hkey HKLM
command C:\Program Files\Logitech\Video\ISStart.exe
inimapping 0
key SOFTWARE\Microsoft\Windows\CurrentVersion\Run
item ISStart
hkey HKLM
command C:\Program Files\Logitech\Video\ISStart.exe
inimapping 0

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\LogitechVideoTray
key SOFTWARE\Microsoft\Windows\CurrentVersion\Run
item LogiTray
hkey HKLM
command C:\Program Files\Logitech\Video\LogiTray.exe
inimapping 0
key SOFTWARE\Microsoft\Windows\CurrentVersion\Run
item LogiTray
hkey HKLM
command C:\Program Files\Logitech\Video\LogiTray.exe
inimapping 0

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\mfdzusk
key SOFTWARE\Microsoft\Windows\CurrentVersion\Run
item hpcpta
hkey HKLM
command c:\windows\system32\hpcpta.exe
inimapping 0
key SOFTWARE\Microsoft\Windows\CurrentVersion\Run
item hpcpta
hkey HKLM
command c:\windows\system32\hpcpta.exe
inimapping 0

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\pacyaqe
key SOFTWARE\Microsoft\Windows\CurrentVersion\Run
item fccbeqp
hkey HKLM
command c:\windows\system32\fccbeqp.exe
inimapping 0
key SOFTWARE\Microsoft\Windows\CurrentVersion\Run
item fccbeqp
hkey HKLM
command c:\windows\system32\fccbeqp.exe
inimapping 0

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\QuickTime Task
key SOFTWARE\Microsoft\Windows\CurrentVersion\Run
item qttask
hkey HKLM
command "e:\qttask.exe" -atboottime
inimapping 0
key SOFTWARE\Microsoft\Windows\CurrentVersion\Run
item qttask
hkey HKLM
command "e:\qttask.exe" -atboottime
inimapping 0

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\Smlc
key SOFTWARE\Microsoft\Windows\CurrentVersion\Run
item usre
hkey HKCU
command C:\Documents and Settings\Administrator\Application Data\usre.exe
inimapping 0
key SOFTWARE\Microsoft\Windows\CurrentVersion\Run
item usre
hkey HKCU
command C:\Documents and Settings\Administrator\Application Data\usre.exe
inimapping 0

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\SSC_UserPrompt
key SOFTWARE\Microsoft\Windows\CurrentVersion\Run
item UsrPrmpt
hkey HKLM
command C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
inimapping 0
key SOFTWARE\Microsoft\Windows\CurrentVersion\Run
item UsrPrmpt
hkey HKLM
command C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
inimapping 0

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\SunJavaUpdateSched
key SOFTWARE\Microsoft\Windows\CurrentVersion\Run
item jusched
hkey HKLM
command C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
inimapping 0
key SOFTWARE\Microsoft\Windows\CurrentVersion\Run
item jusched
hkey HKLM
command C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
inimapping 0

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\Symantec NetDriver Monitor
key SOFTWARE\Microsoft\Windows\CurrentVersion\Run
item SNDMon
hkey HKLM
command C:\PROGRA~1\SYMNET~1\SNDMon.exe
inimapping 0
key SOFTWARE\Microsoft\Windows\CurrentVersion\Run
item SNDMon
hkey HKLM
command C:\PROGRA~1\SYMNET~1\SNDMon.exe
inimapping 0

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\state
system.ini 0
win.ini 0
bootini 0
services 0
startup 1


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies]

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\NonEnum
{BDEADF00-C265-11D0-BCED-00A0C90AB50F} = C:\PROGRA~1\COMMON~1\MICROS~1\WEBFOL~1\MSONSEXT.DLL
{6DFD7C5C-2451-11d3-A299-00C04F8EF6AF} =
{0DF44EAA-FF21-4412-828E-260A8728E7F1} =


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Ratings

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\system
dontdisplaylastusername 0
legalnoticecaption
legalnoticetext
shutdownwithoutlogon 1
undockwithoutlogon 1


[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\policies]

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer
NoDriveTypeAutoRun 145


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
PostBootReminder {7849596a-48ea-486e-8937-a2a3009f31a9} = %SystemRoot%\system32\SHELL32.dll
CDBurn {fbeb8a05-beee-4442-804e-409d6c4515e9} = %SystemRoot%\system32\SHELL32.dll
SysTray {35CEC8A3-2BE6-11D2-8773-92E220524153} = C:\WINDOWS\System32\stobject.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe,
Shell = Explorer.exe
System =

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\crypt32chain
= crypt32.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cryptnet
= cryptnet.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cscdll
= cscdll.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\ScCertProp
= wlnotify.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\Schedule
= wlnotify.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\sclgntfy
= sclgntfy.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\SensLogn
= WlNotify.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\termsrv
= wlnotify.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\wlballoon
= wlnotify.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options]
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\Your Image File Name Here without a path
Debugger = ntsd -d

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
AppInit_DLLs


»»»»»»»»»»»»»»»»»»»»»»»» Scan Complete »»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
WinPFind v1.4.1 - Log file written to "WinPFind.Txt" in the WinPFind folder.
Scan completed on 10/4/2005 8:19:06 PM

[Crustyoldbloke]

Hello again

Please download:
Killbox by Option^Explicit

Please install Killbox by Option^Explicit.

*Extract the programme to your desktop and double-click on its folder, then double-click on Killbox.exe to start the programme.
*In the Killbox programme, select the Delete on Reboot option.
*Copy the file names below to the clipboard by highlighting them and pressing Control-C:

C:\WINDOWS\mynewimurl.exe
c:\windows\system32\ixrltc.exe
c:\windows\system32\hlsrsbh.exe
c:\windows\system32\hpcpta.exe
c:\windows\system32\fccbeqp.exe
C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\FA3QM8X5\delf061225[1].exe

*Return to Killbox, go to the File menu, and choose "Paste from Clipboard".

*Click the red-and-white "Delete File" button. Click "Yes" at the Delete on Reboot prompt. Click "Yes" at the reboot now prompt..

If you receive a message such as: "Component 'MsComCtl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid." when trying to run TheKillbox, click download and run missingfilesetup.exe. Then try TheKillbox again.

Please delete your temporary files.

Double Click My Computer (WinXP: Navigate to Start >My Computer)

You will see an icon representing your harddrive (most likely C: Drive) Right Click on the hard drive icon and click Properties at the bottom of the fly out window.

On the very first tab (General) you will see a button labelled "Disk Cleanup"...click that button.

Make sure the following are checked:Downloaded Program Files
Temporary Internet Files and
Recycle Bin
Click OK and Disk Cleanup will delete those files for you.

Next, go to Start>Run>type in %temp% hit Enter and delete the content of all the temp folders shown (only the content, not the folder).

Copy everything inside the quote box below (starting with dir) and paste it into notepad. Go up to "File > Save As" and click the drop-down box to change the "Save As Type" to "All Files". Save it as findfile.bat on your Desktop.

dir C:\WINDOWS\system32\??rvices.exe /a h > files.txt
notepad files.txt

Locate findfile.bat on your Desktop and double-click on it. It will open Notepad with some text in it. Please post the contents of that Notepad here along with a new HiJackThis log.

Reboot normally.

How is it running now?

[c smith]

ok, here goes...

Volume in drive C has no label.
Volume Serial Number is 8808-5909

Directory of C:\WINDOWS\system32

08/04/2004 03:56 AM 108,032 services.exe
05/02/2005 12:16 PM 421,888 ??rvices.exe
2 File(s) 529,920 bytes

Directory of C:\Documents and Settings\Administrator\Desktop




and the HiJackThis Log....

Logfile of HijackThis v1.99.1
Scan saved at 12:57:22 AM, on 10/6/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Temporary Directory 1 for hijackthis_199.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = local.,
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [DeadAIM] rundll32.exe "E:\PROGRA~1\AIM\\DeadAIM.ocm",ExportedCheckODLs
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - E:\PROGRA~1\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

[Crustyoldbloke]

Hello again

Your HJT log looks good. Would you mind just confirming that the HJT log was created from a scan in normal mode and not safe mode; I just need to be certain.

Now you are about to undertake a task which you must not make a mistake in doing. These files that I had you find: 08/04/2004 03:56 AM 108,032 services.exe and
05/02/2005 12:16 PM 421,888 ??rvices.exe, to a computer are identical since the ? is a wildcard.

You have to make sure you get the right one and delete it. If you get it wrong, you will be into a recovery console job (don't want that I assure you). So I want you to do a search using the Windows search facility, for ??rvices.exe. There should be more than one found. The one I want you to delete is 412KB and created on 05/02/2005 12:16 PM.

When you find it, delete it, reboot normally and post a final? fresh HJT log.

[c smith]

the HJT log was from a regular start up and when I try to search for ??rvices.exe it only comes back with the 08/04/2004 03:56 AM 108,032 services.exe

[Crustyoldbloke]

Hello again

Well the fact that it is no longer present indicates that it was being kept alive in tandem with another piece of malware.

Which leaves me with only one further duty................................

Congratulations! your new log is clean. Just a little bit more to do to prevent further infection.

Reset and Re-enable your System Restore to remove bad files that have been backed up by Windows. The files in System Restore are protected to prevent any programmes changing them. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected.)

To reset your restore points, please note that you will need to log into your computer with an account which has full administrator access. You will know if the account has administrator access because you will be able to see the System Restore tab. If the tab is missing, you are logged in under a limited account.

(Windows XP)
1. Turn off System Restore.On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
2. Reboot.

3. Turn ON System Restore.On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
I recommend going to the following link and update as recommended by Microsoft. This adds more security and extra features including a pop-up blocker for Internet Explorer. Microsoft Update

Now that everything is fixed, I suggest that you consider getting these programmes to help keep the computer clean:

SPYWARE BLASTER - Blocks bad ActiveX items from installing on your computer.
AD-AWARE PERSONAL – A fine free malware detector and removal programme
SPYBOT S&D – Excellent free spyware detector and removal programme
GOOGLE TOOLBAR - Blocks many unwanted pop-ups in Internet Explorer.
FIREFOX - Safer alternative to the Internet Explorer web browser.
AVG ANTIVIRUS FREE EDITION - Free antivirus programme if you currently are not using one.
ZONEALARM - Free firewall programme if you currently are not using one (Windows XP has a built-in firewall).

Remember to update these frequently.

Please note that whilst there is nothing wrong in having more than one antispyware programmes for “on demand” scanning, having two or more antivirus systems is not recommended as they may well interfere with each other.

You may also want to read "How did I get infected in the first place" to learn how to better secure your computer.

Be sure to keep your Windows, antispyware and antivirus updated.

If you are still having problems, can I suggest that you try this remedy first of all, if you then still have further problems afterwards then I think realistically you have to suspect software and/or hardware.

Run System File Checker, to make sure all of your protected files are not corrupt. The scan will automatically replace any corrupt files that it finds.

Click Start
Select Run
At the prompt type sfc /scannow Please note that there is a single space between sfc and /scannow.

Typing this will start the programme, and a box should appear telling you how much longer the process should take.

Sometimes the scan will prompt you for your Windows XP disc upon starting the scan. if this happens please make sure that you can view protected files:My Computer
Tools
Folder Options
View
"Uncheck" Hide protected operating system files.
Then rerun the scan.

Once the scan is complete:

Check your Windows Updates! After using the File Protection Service, you might need to reapply some updates.

Also, please rehide the protected files:My Computer
Tools
Folder Options
View
"Check" Hide protected operating system files.

[Crustyoldbloke]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.