[Metallica]

Good job.

copy the part in bold below and save it as BHOrem.reg


REGEDIT4

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5B4AB8E2-6DC5-477A-B637-BF3C1A2E5993}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Ext\CLSID]
"{5B4AB8E2-6DC5-477A-B637-BF3C1A2E5993}"=-

[-HKEY_USERS\S-1-5-21-621373012-4024539398-431994019-1006\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{5B4AB8E2-6DC5-477A-B637-BF3C1A2E5993}]

[-HKEY_USERS\S-1-5-21-621373012-4024539398-431994019-1006\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{5B4AB8E2-6DC5-477A-B637-BF3C1A2E5993}]

Doubleclick the file and confirm you want to merge it with the registry.

Then run regsrch.vbs for
{950238FB-C706-4791-8674-4D429F85897E}

Post the results.

Regards,

Pieter

Edited by Metallica, 11 January 2005 - 01:07 PM.

[Advertisements]

Pieter,

REGEDIT4
; RegSrch.vbs © Bill James

; Registry search results for string "{950238FB-C706-4791-8674-4D429F85897E}" 1/11/2005 3:43:24 PM

; NOTE: This file will be deleted when you close WordPad.
; You must manually save this file to a new location if you want to refer to it again later.
; (If you save the file with a .reg extension, you can use it to restore any Registry changes you make to these values.)


[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Filter\text/html]
"CLSID"="{950238FB-C706-4791-8674-4D429F85897E}"

[rihmjh]

Pieter,

REGEDIT4
; RegSrch.vbs © Bill James

; Registry search results for string "{950238FB-C706-4791-8674-4D429F85897E}" 1/11/2005 3:43:24 PM

; NOTE: This file will be deleted when you close WordPad.
; You must manually save this file to a new location if you want to refer to it again later.
; (If you save the file with a .reg extension, you can use it to restore any Registry changes you make to these values.)


[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Filter\text/html]
"CLSID"="{950238FB-C706-4791-8674-4D429F85897E}"

[Metallica]

I thought we already got rid of that one, but I can't find it anymore.

copy the part in bold below and save it as ptocol.reg


REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Filter\text/html]
"CLSID"="{733AC4CB-F1A4-11d0-B951-00A0C90312E1}"


Reboot once more and post a HijackThis log.

Keeping them crossed,

Pieter

[rihmjh]

Pieter,

I think I'm now quite confused. Was I supposed to execute ptocol.reg? I did and it said it couldn't update the registry. In any event here's the log:

Logfile of HijackThis v1.99.0
Scan saved at 4:58:56 PM, on 1/11/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\WINDOWS\system32\cisvc.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\System32\DSentry.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Netscape\Netscape\Netscp.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\WINDOWS\System32\svchost.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\HJT\HijackThis.exe
C:\WINDOWS\system32\wuauclt.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/chsi.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com/
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://www.comcast.net/chsi.html"); (C:\Documents and Settings\Ron\Application Data\Mozilla\Profiles\default\ebldjqra.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Ron\Application Data\Mozilla\Profiles\default\ebldjqra.slt\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: IE Update Class - {5B4AB8E2-6DC5-477A-B637-BF3C1A2E5993} - (no file)
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [sr1exe] "C:\Documents and Settings\All Users\Application Data\Dell\Alert\252\updtSup3.exe"
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\Netscape\Netscape\Netscp.exe" -turbo
O4 - Global Startup: America Online 8.0 Tray Icon.lnk = C:\Program Files\America Online 8.0\aoltray.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\QUICKENW\bagent.exe
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcaf...84/mcinsctl.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcaf...,21/mcgdmgr.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.h.../qdiagh.cab?323
O16 - DPF: {F229AB32-7BF9-4225-B78F-B4680AE6FC23} (Snapfish File Upload ActiveX Control) - http://www.snapfish....pfishUpload.cab
O18 - Filter: text/html - {950238FB-C706-4791-8674-4D429F85897E} - (no file)
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: McAfee.com McShield - Unknown - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: McAfee Personal Firewall Service - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe

[Metallica]

Yes, you were supposed to execute ptocol.reg

Did you close as many windows as possible when you executed that and BHOrem.reg (especially IE) ?

Regards,

Pieter

[rihmjh]

Pieter,

Even on a reboot, executing ptocol.reg fails: "Some keys are open by the system or other processes". This is ptocol.reg

REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Filter\text/html]
"CLSID"="{733AC4CB-F1A4-11d0-B951-00A0C90312E1}"

[Metallica]

Change ptocol.reg to read:

REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Filter\text/html]
"CLSID"="{950238FB-C706-4791-8674-4D429F85897E}"=-



Maybe I was trying to do too much at once.

Regards,

Pieter

Edited by Metallica, 12 January 2005 - 08:13 AM.

[rihmjh]

Pieter,

I modified ptocol.reg as you requested and it ran successfully. Here's the log after a reboot:

Logfile of HijackThis v1.99.0
Scan saved at 11:04:18 AM, on 1/12/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\WINDOWS\system32\cisvc.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\WINDOWS\System32\svchost.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\System32\DSentry.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\Program Files\Messenger\msmsgs.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\Netscape\Netscape\Netscp.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\WINDOWS\system32\wuauclt.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/chsi.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com/
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://www.comcast.net/chsi.html"); (C:\Documents and Settings\Ron\Application Data\Mozilla\Profiles\default\ebldjqra.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Ron\Application Data\Mozilla\Profiles\default\ebldjqra.slt\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: IE Update Class - {5B4AB8E2-6DC5-477A-B637-BF3C1A2E5993} - (no file)
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [sr1exe] "C:\Documents and Settings\All Users\Application Data\Dell\Alert\252\updtSup3.exe"
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\Netscape\Netscape\Netscp.exe" -turbo
O4 - Global Startup: America Online 8.0 Tray Icon.lnk = C:\Program Files\America Online 8.0\aoltray.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\QUICKENW\bagent.exe
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcaf...84/mcinsctl.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcaf...,21/mcgdmgr.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.h.../qdiagh.cab?323
O16 - DPF: {F229AB32-7BF9-4225-B78F-B4680AE6FC23} (Snapfish File Upload ActiveX Control) - http://www.snapfish....pfishUpload.cab
O18 - Filter: text/html - {950238FB-C706-4791-8674-4D429F85897E} - (no file)
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: McAfee.com McShield - Unknown - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: McAfee Personal Firewall Service - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe

[Metallica]

I give up.

I asked my friend TonyKlein, who is a renowned registry wizard to see if I was doing something wrong and he suggested the last trial.

For the record you are not bothered by anything even remotely looking like a hijack, are you?

If so try running AdAware or Spybot (or MicroSoft AntiSpyware once the final version is released) and I'm sure in a few more updatwes they will get rid of the debris (cause that's what it is) for you.

I am sorry I couldn't help you further.

Regards,

Pieter

[rihmjh]

Pieter,

I can't thank you enough for your help. That isearch program was really aggravating and I had no ideal how to get rid of it.

I had mentioned yesterday a minor problem I have with occasional popup messages regarding NotifyAlert.exe. I noticed the topic being addressed in your forum but I can't figure out how I can read the solution???

Here's the message I get:

NotifyAlert.exe – Common Language Runtime Dbugging Services

Application has generated an exception that could not be handled.
Process id=)xbd8(3032),Thread id=0xc24(3108), Thread id=0xe80 (3712).

Click OK to terminate the application.
Click CANCEL to debug the application.

If I click CANCEL I get the following msg.

No debugger found.
Registered JIT debugger is not available. An attempt to lauch a JIT debugger with the
Following command resulted in an error code of 0x2(2). Please check computer settings.

cordbg.exe !a 0xbd8

Click on Retry to have the process wait while attaching a debugger manually.
Click on Cancel to abort the JIT debug request.

Again,
Thanks so much,
Ron

[Metallica]

That may be curable. (would make me feel a bit more useful if I could at least manage that)

• Download finditnt2000xp.zip.
• Unzip the contents of finditnt2000xp.zip to a convenient location.
• Navigate to the Find It NT-2K-XP folder and double-click on find.bat.
• A command prompt will open and it will search your computer for malicious files.
• Once it has finished a Notepad window will pop up with output.txt.
• Copy the entire contents of output.txt into your next post.

Regards,

Pieter

[rihmjh]

Pieter,

Here's the log file. I know that NotifyAlert is something from Dell and has to do with obtaining updates.

Warning! This utility will find legitimate files in addition to malware.
Do not remove anything unless you are sure you know what you're doing.

Find.bat is running from: C:\HJT\NotifyAlertProblem\Find It NT-2K-XP

------- System Files in System32 Directory -------

Volume in drive C has no label.
Volume Serial Number is 1C41-BC0B

Directory of C:\WINDOWS\System32

10/25/2004 11:39 AM <DIR> DLLCACHE
03/17/2003 10:50 PM <DIR> Microsoft
0 File(s) 0 bytes
2 Dir(s) 49,530,560,512 bytes free

------- Hidden Files in System32 Directory -------

Volume in drive C has no label.
Volume Serial Number is 1C41-BC0B

Directory of C:\WINDOWS\System32

10/25/2004 11:39 AM <DIR> DLLCACHE
09/03/2002 09:57 AM 488 logonui.exe.manifest
09/03/2002 09:57 AM 488 WindowsLogon.manifest
09/03/2002 09:57 AM 749 nwc.cpl.manifest
09/03/2002 09:57 AM 749 sapi.cpl.manifest
09/03/2002 09:57 AM 749 ncpa.cpl.manifest
09/03/2002 09:57 AM 749 wuaucpl.cpl.manifest
09/03/2002 09:57 AM 749 cdplayer.exe.manifest
7 File(s) 4,721 bytes
1 Dir(s) 49,530,560,512 bytes free

------------ Files Named "Guard" ---------------

Volume in drive C has no label.
Volume Serial Number is 1C41-BC0B

Directory of C:\WINDOWS\System32


------ Temp Files in System32 Directory ------

Volume in drive C has no label.
Volume Serial Number is 1C41-BC0B

Directory of C:\WINDOWS\System32

08/29/2002 06:00 AM 2,577 CONFIG.TMP
1 File(s) 2,577 bytes
0 Dir(s) 49,530,556,416 bytes free

------------------ User Agent ----------------

REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform]
"SV1"=""


------------- Keys Under Notify -------------

REGEDIT4

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\crypt32chain]
"Asynchronous"=dword:00000000
"Impersonate"=dword:00000000
"DllName"=hex(2):63,72,79,70,74,33,32,2e,64,6c,6c,00
"Logoff"="ChainWlxLogoffEvent"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cryptnet]
"Asynchronous"=dword:00000000
"Impersonate"=dword:00000000
"DllName"=hex(2):63,72,79,70,74,6e,65,74,2e,64,6c,6c,00
"Logoff"="CryptnetWlxLogoffEvent"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cscdll]
"DLLName"="cscdll.dll"
"Logon"="WinlogonLogonEvent"
"Logoff"="WinlogonLogoffEvent"
"ScreenSaver"="WinlogonScreenSaverEvent"
"Startup"="WinlogonStartupEvent"
"Shutdown"="WinlogonShutdownEvent"
"StartShell"="WinlogonStartShellEvent"
"Impersonate"=dword:00000000
"Asynchronous"=dword:00000001

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\igfxcui]
@=""
"DLLName"="igfxsrvc.dll"
"Asynchronous"=dword:00000001
"Impersonate"=dword:00000001
"Unlock"="WinlogonUnlockEvent"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\ScCertProp]
"DLLName"="wlnotify.dll"
"Logon"="SCardStartCertProp"
"Logoff"="SCardStopCertProp"
"Lock"="SCardSuspendCertProp"
"Unlock"="SCardResumeCertProp"
"Enabled"=dword:00000001
"Impersonate"=dword:00000001
"Asynchronous"=dword:00000001

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\Schedule]
"Asynchronous"=dword:00000000
"DllName"=hex(2):77,6c,6e,6f,74,69,66,79,2e,64,6c,6c,00
"Impersonate"=dword:00000000
"StartShell"="SchedStartShell"
"Logoff"="SchedEventLogOff"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\sclgntfy]
"Logoff"="WLEventLogoff"
"Impersonate"=dword:00000000
"Asynchronous"=dword:00000001
"DllName"=hex(2):73,63,6c,67,6e,74,66,79,2e,64,6c,6c,00

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\SensLogn]
"DLLName"="WlNotify.dll"
"Lock"="SensLockEvent"
"Logon"="SensLogonEvent"
"Logoff"="SensLogoffEvent"
"Safe"=dword:00000001
"MaxWait"=dword:00000258
"StartScreenSaver"="SensStartScreenSaverEvent"
"StopScreenSaver"="SensStopScreenSaverEvent"
"Startup"="SensStartupEvent"
"Shutdown"="SensShutdownEvent"
"StartShell"="SensStartShellEvent"
"PostShell"="SensPostShellEvent"
"Disconnect"="SensDisconnectEvent"
"Reconnect"="SensReconnectEvent"
"Unlock"="SensUnlockEvent"
"Impersonate"=dword:00000001
"Asynchronous"=dword:00000001

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\termsrv]
"Asynchronous"=dword:00000000
"DllName"=hex(2):77,6c,6e,6f,74,69,66,79,2e,64,6c,6c,00
"Impersonate"=dword:00000000
"Logoff"="TSEventLogoff"
"Logon"="TSEventLogon"
"PostShell"="TSEventPostShell"
"Shutdown"="TSEventShutdown"
"StartShell"="TSEventStartShell"
"Startup"="TSEventStartup"
"MaxWait"=dword:00000258
"Reconnect"="TSEventReconnect"
"Disconnect"="TSEventDisconnect"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\wlballoon]
"DLLName"="wlnotify.dll"
"Logon"="RegisterTicketExpiredNotificationEvent"
"Logoff"="UnregisterTicketExpiredNotificationEvent"
"Impersonate"=dword:00000001
"Asynchronous"=dword:00000001


------------- Locate.com Results -------------

No matches found.

-------- Strings.exe Qoologic Results --------

C:\WINDOWS\SYSTEM32\pav.sig: Qoologic
C:\WINDOWS\SYSTEM32\pav.sig: Qoologic

--------- Strings.exe Aspack Results ---------

C:\WINDOWS\SYSTEM32\ntdll.dll: .aspack
C:\WINDOWS\SYSTEM32\pav.sig: AsPack

-------------- HKLM Run Key ----------------

REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"HotKeysCmds"="C:\\WINDOWS\\System32\\hkcmd.exe"
"BCMSMMSG"="BCMSMMSG.exe"
"DVDSentry"="C:\\WINDOWS\\System32\\DSentry.exe"
"MCAgentExe"="c:\\PROGRA~1\\mcafee.com\\agent\\mcagent.exe"
"MCUpdateExe"="C:\\PROGRA~1\\mcafee.com\\agent\\McUpdate.exe"
"AdaptecDirectCD"="\"C:\\Program Files\\Roxio\\Easy CD Creator 5\\DirectCD\\DirectCD.exe\""
"DwlClient"="C:\\Program Files\\Common Files\\Dell\\EUSW\\Support.exe"
"HPDJ Taskbar Utility"="C:\\WINDOWS\\System32\\spool\\drivers\\w32x86\\3\\hpztsb04.exe"
"sr1exe"="\"C:\\Documents and Settings\\All Users\\Application Data\\Dell\\Alert\\252\\updtSup3.exe\" "
"VSOCheckTask"="\"c:\\PROGRA~1\\mcafee.com\\vso\\mcmnhdlr.exe\" /checktask"
"VirusScan Online"="\"c:\\PROGRA~1\\mcafee.com\\vso\\mcvsshld.exe\""
"Microsoft Works Update Detection"="C:\\Program Files\\Common Files\\Microsoft Shared\\Works Shared\\WkUFind.exe"
"MPFExe"="C:\\PROGRA~1\\McAfee.com\\PERSON~1\\MpfTray.exe"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\IMAIL]
"Installed"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MAPI]
"Installed"="1"
"NoChange"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MSFS]
"Installed"="1"




[Metallica]

Nothing inthere that should be interfering with Dell Suppport.

I think it will be best to uninstall Dell Support under Add/Remove Software.

Regards,

Pieter