[j-alexander]

Hi,

I've had problems with spyware in the past and a particularly high risk type was decetected on an adaware scan I did recently.

I would have went straight to the other forums (for malware spyware etc) however I cannot get past an error message to create a hijackthis log to post there in order for the experts on spyware to take over.

I am currently using a winxp laptop, but the win98 is for other work - I will type the error message as accurately as I can in the hope that you are able to help me.

EXPLORER caused an exception 03H in module
<unknown> at 0000:8calladd.
Registers:
EAX=8callae4 CS=0187 EIP=8calladd EFLGS=00000282
EBX=00000000 SS=018f ESP=0059dacc EBP=0059dafc
ECX=c009df0b DS=018f ESI=bff772be FS=0dc7
EDX=8lbl300c ES=018f EDI=00000000 GS=0000
Bytes at CS:EIP:
ba 50 6d 09 c0 ff el 0b c0 74 6f 8b 4c 24 04 8b
Stack dump:
8callae4 0059db3c 00000000 00000008 7fcb2e9e
0059db3c 00000000 00000008 80040154 bff772be
00000000 7fcb2d68 0059db14 7fcb2db2 0059db3c
7fcb2e30


I am unsure what that means....but I cant get passed it.

It may be that all I need to do is to re-install windows over the top of the existing corrupted file (or whatever is causing the fault) but I don't know how to do that on win98.

Hope to hear from you soon, many thanks for your response and help

J-Alexander

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does this error occur when you open Internet explorer?

everything that i'm seeing suggests doing a repair of internet explorer

or try to revert to an older version

http://support.micro...com/kb/q275003/
this is for me..but it may point us in the right direction

[dsenette]

does this error occur when you open Internet explorer?

everything that i'm seeing suggests doing a repair of internet explorer

or try to revert to an older version

http://support.micro...com/kb/q275003/
this is for me..but it may point us in the right direction

[j-alexander]

does this error occur when you open Internet explorer?

everything that i'm seeing suggests doing a repair of internet explorer

or try to revert to an older version

http://support.micro...com/kb/q275003/
this is for me..but it may point us in the right direction

Appologies for the late response but this error occurs as soon as I start up the pc - I dont get anywhere all I see is the taskbar at the bottom and this message, plus another message behind this one (now) as I was advised here http://www.geekstogo...=0 to run a program.

However, the problem still remains, I have no access to a cd version of my windows 98 (it is somewhere..but where...thats another question)

Thanks in advance,

j-alexander