1.they dont know whats wrong with it
2.ive lost all my information
3.even though it wasnt even 6 months old my warranty doesnt cover "software issues" and i had to pay $135
4. they didnt fix it and just erased to 0's.
i asked what are my options and they replied "back up regularly."
i bought a brand new $1600 computer-that i cannot trust to save or turn on and off.
beware magnum mac if you live in wellington new zealand!!!