[bornfree58]

I cannot boot up my system. When I turn it on I get an error msg. in a red box: NAV AUTO PROTECT", I have to click "ok" and then the computer seems to want to start. It shows the screen saver but no applications on it and the another error msg. comes up in the Explore box: "unable to determine location of configuration files". Once I hit the close window box it just shows the screen saver. I have tried to start in the safe mode too but all I get is the safe mode in the 4 corners of the screen and the erro msg. again. I wish I knew what to do but I need alot of help. Thanks - I do not have a great deal of computer experience so go easy with me.....

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Boot the PC and keep tapping F8 right after the beep until you get options, select command prompt only, type scanreg.exe /fix then press enter, it will run through a few screens then say registry repaired. Press enter then press ctrl + alt + delete keys together to reboot.

[Retired Tech]

Boot the PC and keep tapping F8 right after the beep until you get options, select command prompt only, type scanreg.exe /fix then press enter, it will run through a few screens then say registry repaired. Press enter then press ctrl + alt + delete keys together to reboot.

[bornfree58]

Keith,
Just want to say thanks. It worked and I am so glad I am part of this site. I tried many sites looking for the answer and none wer even close nor as easy as this was. You the man!!!

[Retired Tech]

This is the second installment, though you may want to leave it if it is running OK

When it has loaded, click start, all programmes, accessories, system tools, system information, tools then run system file checker and replace any files it asks for from the 98SE CD then reboot.

When it has loaded to the desktop, click start, programmes accessories, system tools to run disc clean up, then run disc defragmenter from system tools

Thank you for letting me know