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Computer Infected


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#1
lnuetz

lnuetz

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Hello,

I am getting a message in the bottom right hand side of my computer that says "Your computer is infected"! It says Windows has detected spyware infection! I tried to get rid of it with Norton Virus software and it will not go away. I hope I'm explaining this correctly, this is the first time this has happened and I'm not sure of the lingo.... If you can help I would sure appreciate it.

lnuetz
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#2
Retired Tech

Retired Tech

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Download and run this

http://grc.com/stm/s...hemessenger.htm

Reboot

Have you got SP2 and other windows updates?

http://update.micros...t.aspx?ln=en-us

If you still get the message

Please go here:

Malware Removal Guide

Run all the programmes as advised then post a current Hijack This Log in a new topic in the Malware Forum

For the purpose of accurate malware analysis, Hijack This Logs are only dealt with in the Malware Forum. Posting them anywhere else will result in a delayed response

If you are unable to run any of the programmes, ask for advice in the Malware Forum
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