I recently bought Pinnacle Studio 9 Plus and am having much difficulty with it loading. I have tried everything suggested by the pinnacle website knowledge base yet still it refuses to load. I can install the software correctly including the bonus content dvd but once i click on the icon on the desktop the launching screen comes up. I click on launch Pinnacle Studio 9 Plus and it puts me on a laoding screen ( The screen that says Pinnacle Studio 9 PLus with the girl holding a camera). The computer then freezes on the loading screen. When i use Control Alt Delete. It says that Pinnacle isn't even running. Please help me any suggestions would be very useful. I have loaded it onto my laptop and it works fine. Although it is very slow because the laptop isnt as good as my main computer. i would use the laptop but it doesnt have a 1394 port for my camcorder to plug into. Please help me
Thanks From Tim
These are my system specifications
PLease have a look through them to see if you can find my problem
Operating System Windows XP 5.01 (Build 2600: Service Pack 2)
Display Properties 800x600 - 32 Bit
System Language English (United States)
User Language English (United States)
Keyboard Language English (United States)
User is Administrator Yes
Processor Type AMD Athlon 64 Processor 3000+
Processor Speed 1.77 Ghz
Number of Processors 1
Total Physical RAM 1.00 GB
Available Physical RAM 712 MB
Disc space on C:\ 119.44 GB of 149.04 GB free
LowerFilter ASAPIW2K,cdrbsdrv,PxHelp20,Iviaspi,Pfc
UpperFilter InCDPass
(If you need any other information please ask me)
I'm really stuck and would love any help you could offer