[wannabe1]

No problem...

What model Compaq do you have?

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its a compaq presario

[akeem]

its a compaq presario

[wannabe1]

How about a model number to go with that?

[akeem]

How about a model number to go with that?

havent got a clue looked everywhere for it

[akeem]

is model 5476 suitable

[wannabe1]

Have a look HERE..

[akeem]

still nothing cant understand this it all for what is wrong

[wannabe1]

Have you tried F10? Older Compaq's sometimes used that key.

[akeem]

yep tried that

[wannabe1]

Let's flash the CMOS on this machine...that will at least get us the BIOS default settings. You will need to open the case for this procedure.

To do this, you need to remove the CMOS battery. It's about the size of a quarter and is usually located in the lower right quarter of the Motherboard. Near the battery (either below or to the right on most) you should see 3 small pins with a jumper block on them. It should look like this, where the underscore represents the jumper . . . Move the jumper to the other pins . . . for about 30 seconds and then move it back to it's original position. Put the battery back in, making sure to put it in + side up. Try to boot your machine.

Note that this will clear the date, time, and restore all default settings to the BIOS. You will have to reset any settings you have changed such as Boot Priority. If you are not using a static strap, keep one hand or your arm touching the metal part of the case to prevent static discharge damage to the Motherboard and it's components.

Let me know how it goes...

wannabe1

[akeem]

hi getting somewhere now, never tried last thing u said but got a hold of system restore disc, insert it in now i have A:\ screen so typed in dir, and the following came up

config sys
autoexec bat
command com
tool < dir
3 files
1 dir

is it possible a could run this disc thru this window?

[wannabe1]

Is this the restore disk for the machine you are working on? If it's for another model Compaq, it won't work for a restore, but we may be able to use it another way...hang on to it.

From the A:\ prompt, type C: and press "Enter"

At the C:\ prompt, type dir and press "Enter". Is Windows listed in the directory?

Then, get back to the A:\ prompt (type a: and press "Enter"), put the startup disk you created into the floppy drive, type fdisk /mbr (Note the space after fdisk), and press "Enter".

Reboot...any change?

wannabe1

[akeem]

Is this the restore disk for the machine you are working on? If it's for another model Compaq, it won't work for a restore, but we may be able to use it another way...hang on to it.

yes it is now going to try what u said now

[akeem]

From the A:\ prompt, type C: and press "Enter"

did so and got this message INVALID DRIVE

Then, get back to the A:\ prompt (type a: and press "Enter"), put the startup disk you created into the floppy drive, type fdisk /mbr (Note the space after fdisk), and press "Enter".

typed fdisk /mbr and got NO FIXED DISKS PRESENT

[wannabe1]

INVALID DRIVE
NO FIXED DISKS PRESENT

This is not good! Either the HDD is bad, or the C: partition has become corrupt and is no longer visible to the machine. For all practicle purposes, the data has been lost.

To use the recovery cd, which will put the machine back to the way it was when it was sold, put the cd in the cd-rom drive, take the floppy out of the drive, and restart. The recovery process should begin. If it doesn't, let me know.