The only way to receive support at Geeks to Go is through the forums. We often get requests for support via email and personal message. Unfortunately, due to the sheer number of these requests, they are often deleted without reply, or perhaps you received a link here. Why is support only offered via the forums?

• More efficient. Instead of waiting for a specific person to respond to a request, many people have the opportunity.
• Better support. We all have different strengths. Presenting a problem to everyone allows the person best able, a chance to respond.
• Help others. A question posted and answered in the forums allows others with the same issue a chance to read and resolve it.
• It's free. We ONLY offer free help. We do NOT offer on-site, toll-free or remote assistance. We're often confused with other 'geeks'.
• Quick help with Live Chat. It's not meant for complex support issues, but may be able to help with an immediate need. It's especially useful for questions related to using the site, and/or forums.

Hi, I am baloncelista... I hope somebody could help me with my problem... I have a Clone desktop computer run with windows xp profesional but it have being giving me problems is to slow... I bought a program RegCure to fix it but it didh't help, it got it worse. I hope somebody could help me through this site. Thanks...

Hi baloncelista,

You will need to create a new topic. If you think your slow computer is infected with a virus, follow these instructions.

Otherwise, start a new topic in the Windows XP section of this forum.

And perhaps, a little more information might be helpful.

Troy