[Pop Family]

Can you assist me in getting Winfixer removed from my compuer. It showed up over the weekend and runs in the background. I have tried to remove it but have been unsuccessful. I have also started getting pop-ups which we weren't getting before Winfixer showed up.

Thanks for the help

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Hi Pop Family and welcome to the Geeks to Go Forums.

My name is Trevuren and I will be helping you with your log.

1. If you haven't logged in go to Geeks to Go and do so. Then proceed to item a.

If you already have logged in, go directly to item a.

a. Click on My Controls at the top right hand corner of the window.
b. In the left hand column, click "View Topics"
c. If you click on the title of your post, you will be taken there

2. Also, while at the My Controls page, check the box to the right of your post and then scroll down.
.Where it says "unsubscribe" click the pull-down menu and select "immediate email notification"

3. Please DELETE your current HJT program from its present location.

4. Download and run the following HijackThis autoinstall program from Here HJT needs to be in its own folder so that the program itself isn't deleted by accident. Having the backups could be VITAL to restoring your system if something went wrong in the FIX process!

A. Close ALL windows except HJT

B. SCAN with HJT and SAVE LOG. (a notepad window will open with the log in it when you click Save Log) (Ctrl-A to'select all', Ctrl-C to 'copy')

C. POST the log in this thread using 'Add Reply' (Ctrl-V to 'paste')


DO NOT MAKE ANY CHANGES OR CLICK "FIX CHECKED" UNTIL WE CHECK THE LOG, AS MOST OF THE FILES ARE LEGIT AND VITAL TO THE FUNCTION OF YOUR COMPUTER


Regards,

Trevuren

[Trevuren]

Hi Pop Family and welcome to the Geeks to Go Forums.

My name is Trevuren and I will be helping you with your log.

1. If you haven't logged in go to Geeks to Go and do so. Then proceed to item a.

If you already have logged in, go directly to item a.

a. Click on My Controls at the top right hand corner of the window.
b. In the left hand column, click "View Topics"
c. If you click on the title of your post, you will be taken there

2. Also, while at the My Controls page, check the box to the right of your post and then scroll down.
.Where it says "unsubscribe" click the pull-down menu and select "immediate email notification"

3. Please DELETE your current HJT program from its present location.

4. Download and run the following HijackThis autoinstall program from Here HJT needs to be in its own folder so that the program itself isn't deleted by accident. Having the backups could be VITAL to restoring your system if something went wrong in the FIX process!

A. Close ALL windows except HJT

B. SCAN with HJT and SAVE LOG. (a notepad window will open with the log in it when you click Save Log) (Ctrl-A to'select all', Ctrl-C to 'copy')

C. POST the log in this thread using 'Add Reply' (Ctrl-V to 'paste')


DO NOT MAKE ANY CHANGES OR CLICK "FIX CHECKED" UNTIL WE CHECK THE LOG, AS MOST OF THE FILES ARE LEGIT AND VITAL TO THE FUNCTION OF YOUR COMPUTER


Regards,

Trevuren

[Pop Family]

Here is my log:

Logfile of HijackThis v1.99.1
Scan saved at 6:43:26 PM, on 8/17/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\System32\dfehbrx.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Xerox\NWWia\XrxFTPLt.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\WINDOWS\etb\pokapoka63.exe
C:\WINDOWS\Downloaded Program Files\UWFX5LP_0001_0803NetInstaller.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Ares\Ares.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\PROGRA~1\NORTON~1\NORTON~1\navapsvc.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
C:\WINDOWS\System32\spcauth.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.search123forme.com/sp2.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drs...esearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drs...esearch.cgi?id=
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drs...esearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drs...esearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drs...esearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drs...esearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [XeroxScannerDaemon] C:\Program Files\Xerox\NWWia\XrxFTPLt.exe
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [NPS Event Checker] C:\PROGRA~1\NORTON~1\NORTON~1\npscheck.exe
O4 - HKLM\..\Run: [NAV DefAlert] C:\PROGRA~1\NORTON~1\NORTON~1\defalert.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [wmvib] C:\WINDOWS\System32\wmvib.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [lanbrup] C:\WINDOWS\System32\lanbrup.exe
O4 - HKLM\..\Run: [System service62] C:\WINDOWS\etb\pokapoka63.exe
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [System service63] C:\WINDOWS\etb\pokapoka63.exe
O4 - HKLM\..\Run: [exp.exe] C:\WINDOWS\System32\exp.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [NI.UWFX5LP_0001_0803] "C:\WINDOWS\Downloaded Program Files\UWFX5LP_0001_0803NetInstaller.exe"
O4 - HKLM\..\Run: [winsync] C:\WINDOWS\System32\dkdpxk.exe reg_run
O4 - HKLM\..\Run: [mpajyq] C:\WINDOWS\System32\dfehbrx.exe r
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ares] "C:\Program Files\Ares\Ares.exe" -h
O4 - HKCU\..\Run: [areslite] "C:\Program Files\Ares Lite Edition\AresLite.exe" -h
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: Norton AntiVirus AutoProtect.lnk = C:\Program Files\Norton Internet Security\Norton AntiVirus\navapw32.exe
O4 - Global Startup: officejet 6100.lnk = ?
O8 - Extra context menu item: &AOL Toolbar Search - res://c:\program files\aol\aol toolbar 2.0\aoltbhtml.dll/search.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O15 - Trusted Zone: http://awbeta.net-nucleus.com (HKLM)
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec....sa/LSSupCtl.cab
O16 - DPF: {24311111-1111-1121-1111-111191113457} - file://c:\eied_s7.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {33331111-1111-1111-1111-611111193458} - file://c:\ex.cab
O16 - DPF: {43331111-1111-1111-1111-611111195622} - file://c:\ex.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com...kup/qdiagcc.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1109433010562
O16 - DPF: {64311111-1111-1121-1111-111191113457} - file://c:\eied_s7.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec....sa/SymAData.cab
O20 - Winlogon Notify: Explorer - C:\WINDOWS\system32\gikrsrc.dll
O21 - SSODL: SystemCheck2 - {54645654-2225-4455-44A1-9F4543D34545} - C:\WINDOWS\System32\vbsys2.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\Program Files\Common Files\AOL\AOL Spyware Protection\aolserv.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: NAV Alert - Unknown owner - C:\PROGRA~1\NORTON~1\NORTON~1\alertsvc.exe (file missing)
O23 - Service: NAV Auto-Protect - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\navapsvc.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Program Scheduler - Unknown owner - C:\PROGRA~1\NORTON~1\NORTON~1\npssvc.exe (file missing)
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe (file missing)
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

[Trevuren]

Your system has numerous serious infections. The disinfection will take several posts and require a lot of effort on both our parts.

1. Download this tool: LQfix.zip
Unzip it to your Desktop.
Don't use it yet!

IMPORTANT! Reboot the computer into Safe Mode (tap F8 during bootup, use arrow keys to select Safe Mode, then hit 'enter').

2. Doubleclick LQfix.bat that you saved on your desktop before.
A doswindow will open and close again, that is normal.

3. Reboot into normal mode and scan with HijackThis.

================================================

Please follow the instructions provided, you may want to print out these instructions and use them as a reference.

• Please download ewido security suite it is a trial version of the program.
  
  • Install ewido security suite
  • When installing, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".
  • Launch ewido, there should be an icon on your desktop double-click it.
  • The program will prompt you to update click the OK button
  • The program will now go to the main screen
• You will need to update ewido to the latest definition files.
  • On the left hand side of the main screen click update
  • Click on Start
  • The update will start and a progress bar will show the updates being installed.
• Once the updates are installed do the following:
  • REBOOT into Safe Mode
  • Run EWIDO
  • Click on scanner
  • Click on Start Scan
  • Let the program scan the machine
  • While the scan is in progress you will be prompted to clean files, click OK
• Once the scan has completed, there will be a button located on the bottom of the screen named Save report
  • Click Save report
  • Save the report to your desktop
• Reboot your machine and post back a new HJT log and the ewido .txt log file you saved by using Add Reply

Regards,

Trevuren

[Pop Family]

Here is the ewido.txt log Thank you for your patience!


---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 8:23:02 PM, 8/17/2005
+ Report-Checksum: A90B9534

+ Scan result:

HKLM\SOFTWARE\AutoLoader -> Spyware.AproposMedia : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} -> Spyware.MiniBug : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{9A9C9B69-F908-4AAB-8D0C-10EA8997F37E} -> Spyware.NetNucleus : Cleaned with backup
HKLM\SOFTWARE\Classes\Folder\shellex\ColumnHandlers\{6EC11407-5B2E-4E25-8BDF-77445B52AB37} -> Spyware.VX2 : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{0985C112-2562-46F2-8DA6-92648BA4630F} -> Spyware.ISTBar : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{6CDC3337-01F7-4A79-A4AF-0B19303CC0BE} -> Spyware.AdDestroyer : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{B288F21C-A144-4CA2-9B70-8AFA1FAE4B06} -> Spyware.AdDestroyer : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{CABBB49A-4D7B-415B-8250-15C3B854E9FF} -> Spyware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\SWLAD1.SWLAD -> Spyware.AdDestroyer : Cleaned with backup
HKLM\SOFTWARE\Classes\SWLAD1.SWLAD\Clsid -> Spyware.AdDestroyer : Cleaned with backup
HKLM\SOFTWARE\Classes\TypeLib\{67907B3C-A6EF-4A01-99AD-3FCD5F526429} -> Spyware.ISTBar : Cleaned with backup
HKLM\SOFTWARE\Classes\TypeLib\{E0D3B292-A0B0-4640-975C-2F882E039F52} -> Spyware.AdDestroyer : Cleaned with backup
HKLM\SOFTWARE\Microsoft\Internet Explorer\Extensions\{c95fe080-8f5d-11d2-a20b-00aa003c157a} -> Spyware.Alexa : Cleaned with backup
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{8A0DCBDA-6E20-489C-9041-C1E8A0352E75} -> Spyware.NetNucleus : Cleaned with backup
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\AMeOpt -> Spyware.InternetOptimizer : Cleaned with backup
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\AdStatus Service -> Spyware.BlazeFind : Cleaned with backup
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{8A0DCBDA-6E20-489C-9041-C1E8A0352E75} -> Spyware.NetNucleus : Cleaned with backup
HKLM\SOFTWARE\Policies\Avenue Media -> Spyware.InternetOptimizer : Cleaned with backup
HKLM\SOFTWARE\WildMedia -> Spyware.MidAddle : Cleaned with backup
HKLM\SOFTWARE\WildMedia\LicenseStores -> Spyware.MidAddle : Cleaned with backup
HKLM\SYSTEM\CurrentControlSet\Control\Print\Monitors\ZepMon -> Spyware.BetterInternet : Cleaned with backup
HKU\S-1-5-21-1275210071-583907252-725345543-1005\Software\Microsoft\Windows\CurrentVersion\Policies\AMeOpt -> Spyware.InternetOptimizer : Cleaned with backup
HKU\S-1-5-21-1275210071-583907252-725345543-1005\Software\Policies\Avenue Media -> Spyware.InternetOptimizer : Cleaned with backup
[208] C:\WINDOWS\system32\gikrsrc.dll -> Spyware.Look2Me : Error during cleaning
[652] C:\WINDOWS\system32\lknkinfo.dll -> Spyware.Look2Me : Error during cleaning
[780] C:\WINDOWS\system32\lknkinfo.dll -> Spyware.Look2Me : Error during cleaning
[940] C:\WINDOWS\System32\ktuajdo.exe -> Trojan.Agent.cp : Cleaned with backup
C:\Documents and Settings\Alisa\Cookies\alisa@2o7[2].txt -> Spyware.Cookie.2o7 : Cleaned with backup
C:\Documents and Settings\Alisa\Cookies\[email protected][1].txt -> Spyware.Cookie.Coremetrics : Cleaned with backup
C:\Documents and Settings\Alisa\Cookies\alisa@doubleclick[1].txt -> Spyware.Cookie.Doubleclick : Cleaned with backup
C:\Documents and Settings\Alisa\Cookies\[email protected][1].txt -> Spyware.Cookie.Hitbox : Cleaned with backup
C:\Documents and Settings\Alisa\Cookies\alisa@fastclick[2].txt -> Spyware.Cookie.Fastclick : Cleaned with backup
C:\Documents and Settings\Alisa\Cookies\alisa@hitbox[1].txt -> Spyware.Cookie.Hitbox : Cleaned with backup
C:\Documents and Settings\Alisa\Cookies\[email protected][1].txt -> Spyware.Cookie.Paypopup : Cleaned with backup
C:\Documents and Settings\Andrew\Cookies\andrew@2o7[1].txt -> Spyware.Cookie.2o7 : Cleaned with backup
C:\Documents and Settings\Andrew\Cookies\andrew@advertising[1].txt -> Spyware.Cookie.Advertising : Cleaned with backup
C:\Documents and Settings\Andrew\Cookies\andrew@doubleclick[1].txt -> Spyware.Cookie.Doubleclick : Cleaned with backup
C:\Documents and Settings\Andrew\Cookies\andrew@fastclick[2].txt -> Spyware.Cookie.Fastclick : Cleaned with backup
C:\Documents and Settings\Andrew\Cookies\[email protected][1].txt -> Spyware.Cookie.Advertising : Cleaned with backup
C:\Documents and Settings\David\Cookies\david@2o7[2].txt -> Spyware.Cookie.2o7 : Cleaned with backup
C:\Documents and Settings\David\Cookies\david@advertising[1].txt -> Spyware.Cookie.Advertising : Cleaned with backup
C:\Documents and Settings\David\Cookies\david@atdmt[2].txt -> Spyware.Cookie.Atdmt : Cleaned with backup
C:\Documents and Settings\David\Cookies\david@centrport[1].txt -> Spyware.Cookie.Centrport : Cleaned with backup
C:\Documents and Settings\David\Cookies\[email protected][1].txt -> Spyware.Cookie.Advertising : Cleaned with backup
C:\Documents and Settings\David\Cookies\[email protected][1].txt -> Spyware.Cookie.Liveperson : Cleaned with backup
C:\Documents and Settings\Karyn\Cookies\karyn@2o7[1].txt -> Spyware.Cookie.2o7 : Cleaned with backup
C:\Documents and Settings\Karyn\Cookies\karyn@abetterinternet[1].txt -> Spyware.Cookie.Abetterinternet : Cleaned with backup
C:\Documents and Settings\Karyn\Cookies\[email protected][2].txt -> Spyware.Cookie.Addynamix : Cleaned with backup
C:\Documents and Settings\Karyn\Cookies\karyn@advertising[2].txt -> Spyware.Cookie.Advertising : Cleaned with backup
C:\Documents and Settings\Karyn\Cookies\karyn@atdmt[2].txt -> Spyware.Cookie.Atdmt : Cleaned with backup
C:\Documents and Settings\Karyn\Cookies\karyn@bluestreak[1].txt -> Spyware.Cookie.Bluestreak : Cleaned with backup
C:\Documents and Settings\Karyn\Cookies\karyn@casalemedia[1].txt -> Spyware.Cookie.Casalemedia : Cleaned with backup
C:\Documents and Settings\Karyn\Cookies\[email protected][1].txt -> Spyware.Cookie.Coremetrics : Cleaned with backup
C:\Documents and Settings\Karyn\Cookies\karyn@doubleclick[2].txt -> Spyware.Cookie.Doubleclick : Cleaned with backup
C:\Documents and Settings\Karyn\Cookies\[email protected][2].txt -> Spyware.Cookie.Ru4 : Cleaned with backup
C:\Documents and Settings\Karyn\Cookies\[email protected][2].txt -> Spyware.Cookie.Hitbox : Cleaned with backup
C:\Documents and Settings\Karyn\Cookies\[email protected][1].txt -> Spyware.Cookie.Hitbox : Cleaned with backup
C:\Documents and Settings\Karyn\Cookies\[email protected][1].txt -> Spyware.Cookie.Hitbox : Cleaned with backup
C:\Documents and Settings\Karyn\Cookies\karyn@fastclick[1].txt -> Spyware.Cookie.Fastclick : Cleaned with backup
C:\Documents and Settings\Karyn\Cookies\karyn@hitbox[2].txt -> Spyware.Cookie.Hitbox : Cleaned with backup
C:\Documents and Settings\Karyn\Cookies\karyn@mediaplex[1].txt -> Spyware.Cookie.Mediaplex : Cleaned with backup
C:\Documents and Settings\Karyn\Cookies\[email protected][2].txt -> Spyware.Cookie.2o7 : Cleaned with backup
C:\Documents and Settings\Karyn\Cookies\karyn@overture[1].txt -> Spyware.Cookie.Overture : Cleaned with backup
C:\Documents and Settings\Karyn\Cookies\[email protected][1].txt -> Spyware.Cookie.Overture : Cleaned with backup
C:\Documents and Settings\Karyn\Cookies\[email protected][2].txt -> Spyware.Cookie.Liveperson : Cleaned with backup
C:\Documents and Settings\Karyn\Cookies\[email protected][1].txt -> Spyware.Cookie.Advertising : Cleaned with backup
C:\Documents and Settings\Karyn\Cookies\[email protected][1].txt -> Spyware.Cookie.Liveperson : Cleaned with backup
C:\Documents and Settings\Karyn\Cookies\karyn@spylog[1].txt -> Spyware.Cookie.Spylog : Cleaned with backup
C:\Documents and Settings\Karyn\Cookies\karyn@trafficmp[2].txt -> Spyware.Cookie.Trafficmp : Cleaned with backup
C:\Documents and Settings\Karyn\Cookies\karyn@tribalfusion[2].txt -> Spyware.Cookie.Tribalfusion : Cleaned with backup
C:\Documents and Settings\Karyn\Cookies\[email protected][1].txt -> Spyware.Cookie.Adserver : Cleaned with backup
C:\Documents and Settings\Karyn\Local Settings\Temp\down.cab/IExploreSkins.exe -> Spyware.WebSearch : Cleaned with backup
C:\Documents and Settings\Karyn\Local Settings\Temp\ICD3.tmp\SetupLauncher.exe -> Spyware.Getmirar : Cleaned with backup
C:\Documents and Settings\Karyn\Local Settings\Temporary Internet Files\Content.IE5\O3EFGVOF\AppWrap[1].exe -> TrojanDropper.Agent.pb : Cleaned with backup
C:\Documents and Settings\Karyn\Local Settings\Temporary Internet Files\Content.IE5\O3EFGVOF\AppWrap[2].exe -> TrojanDropper.Agent.pb : Cleaned with backup
C:\eied_s7.cab/eied_s7_c_7.exe -> TrojanDownloader.Mediket.ay : Cleaned with backup
C:\Program Files\AWS\WeatherBug\MiniBugTransporter.dll -> Spyware.Wheaterbug : Cleaned with backup
C:\Program Files\Windows Media Player\wmplayer.exe.tmp -> TrojanDownloader.Small.bem : Cleaned with backup
C:\WINDOWS\Nail.exe -> Adware.BetterInternet : Cleaned with backup
C:\WINDOWS\system32\afrsvc.dll -> Spyware.Look2Me : Cleaned with backup
C:\WINDOWS\system32\agifile.dll -> Spyware.Look2Me : Cleaned with backup
C:\WINDOWS\system32\config\systemprofile\Cookies\system@2o7[1].txt -> Spyware.Cookie.2o7 : Cleaned with backup
C:\WINDOWS\system32\config\systemprofile\Cookies\[email protected][2].txt -> Spyware.Cookie.Pointroll : Cleaned with backup
C:\WINDOWS\system32\config\systemprofile\Cookies\system@advertising[2].txt -> Spyware.Cookie.Advertising : Cleaned with backup
C:\WINDOWS\system32\config\systemprofile\Cookies\system@atdmt[2].txt -> Spyware.Cookie.Atdmt : Cleaned with backup
C:\WINDOWS\system32\config\systemprofile\Cookies\system@bluestreak[1].txt -> Spyware.Cookie.Bluestreak : Cleaned with backup
C:\WINDOWS\system32\config\systemprofile\Cookies\system@doubleclick[1].txt -> Spyware.Cookie.Doubleclick : Cleaned with backup
C:\WINDOWS\system32\config\systemprofile\Cookies\[email protected][1].txt -> Spyware.Cookie.Advertising : Cleaned with backup
C:\WINDOWS\system32\guard.tmp -> Spyware.Look2Me : Cleaned with backup
C:\WINDOWS\system32\ktuajdo.exe -> Trojan.Agent.gp : Cleaned with backup
C:\WINDOWS\system32\mpvcp70.dll -> Spyware.Look2Me : Cleaned with backup
C:\WINDOWS\system32\qzery.dll -> Spyware.Look2Me : Cleaned with backup
C:\WINDOWS\system32\vbsys2.dll -> Spyware.Hijacker.Generic : Cleaned with backup
C:\WINDOWS\system32\wissvc.dll -> Spyware.Look2Me : Cleaned with backup
C:\WINDOWS\system32\wmvibaeg05.dll -> TrojanDownloader.Lastad.h : Cleaned with backup
C:\WINDOWS\system32\yasxgendw30104lib.dll -> TrojanDownloader.Lastad.h : Cleaned with backup
C:\WINDOWS\system32\ybryrxndw30103lib.dll -> TrojanDownloader.Lastad.h : Cleaned with backup
C:\WINDOWS\Temp\b.com -> TrojanDropper.Agent.pb : Cleaned with backup
C:\WINDOWS\Temp\MediaAccessInstPack.exe -> Spyware.WinAD : Cleaned with backup


::Report End

[Trevuren]

Please post a fresh HJT log as requested.

Thanks,

Trevuren

[Pop Family]

My mistake, I forgot. Here is the new HJT log.

Logfile of HijackThis v1.99.1
Scan saved at 9:04:01 PM, on 8/17/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\PROGRA~1\NORTON~1\NORTON~1\navapsvc.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Xerox\NWWia\XrxFTPLt.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Ares\Ares.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
C:\Program Files\America Online 9.0\waol.exe
C:\Program Files\America Online 9.0\shellmon.exe
C:\Program Files\America Online 9.0\aolwbspd.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.search123forme.com/sp2.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drs...esearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drs...esearch.cgi?id=
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drs...esearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drs...esearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drs...esearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drs...esearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [XeroxScannerDaemon] C:\Program Files\Xerox\NWWia\XrxFTPLt.exe
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [NPS Event Checker] C:\PROGRA~1\NORTON~1\NORTON~1\npscheck.exe
O4 - HKLM\..\Run: [NAV DefAlert] C:\PROGRA~1\NORTON~1\NORTON~1\defalert.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [wmvib] C:\WINDOWS\System32\wmvib.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [lanbrup] C:\WINDOWS\System32\lanbrup.exe
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [exp.exe] C:\WINDOWS\System32\exp.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [winsync] C:\WINDOWS\System32\dkdpxk.exe reg_run
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ares] "C:\Program Files\Ares\Ares.exe" -h
O4 - HKCU\..\Run: [areslite] "C:\Program Files\Ares Lite Edition\AresLite.exe" -h
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: Norton AntiVirus AutoProtect.lnk = C:\Program Files\Norton Internet Security\Norton AntiVirus\navapw32.exe
O4 - Global Startup: officejet 6100.lnk = ?
O8 - Extra context menu item: &AOL Toolbar Search - res://c:\program files\aol\aol toolbar 2.0\aoltbhtml.dll/search.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O15 - Trusted Zone: http://awbeta.net-nucleus.com (HKLM)
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec....sa/LSSupCtl.cab
O16 - DPF: {24311111-1111-1121-1111-111191113457} - file://c:\eied_s7.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {33331111-1111-1111-1111-611111193458} - file://c:\ex.cab
O16 - DPF: {43331111-1111-1111-1111-611111195622} - file://c:\ex.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com...kup/qdiagcc.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1109433010562
O16 - DPF: {64311111-1111-1121-1111-111191113457} - file://c:\eied_s7.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec....sa/SymAData.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{1CF3377E-E54E-437C-91CA-01C4DFE1C452}: NameServer = 205.188.146.145
O20 - Winlogon Notify: Themes - C:\WINDOWS\system32\gikrsrc.dll
O21 - SSODL: SystemCheck2 - {54645654-2225-4455-44A1-9F4543D34545} - C:\WINDOWS\System32\vbsys2.dll (file missing)
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\Program Files\Common Files\AOL\AOL Spyware Protection\aolserv.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: NAV Alert - Unknown owner - C:\PROGRA~1\NORTON~1\NORTON~1\alertsvc.exe (file missing)
O23 - Service: NAV Auto-Protect - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\navapsvc.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Program Scheduler - Unknown owner - C:\PROGRA~1\NORTON~1\NORTON~1\npssvc.exe (file missing)
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe (file missing)
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

[Trevuren]

Please Download the following tools to assist us in removing this infection!

• Download WinPFind
  • Right Click the Zip Folder and Select "Extract All"
  • Extract it somewhere you will remember like the Desktop
  • Dont do anything with it yet!
• Download Trackgoo
  • Save it somewhere you will remember like the Desktop

Reboot into Safe Mode

Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.

Doubleclick WinPFind.exe

• Click "Start Scan"
• It will scan the entire System, so please be patient!
• Once the Scan is Complete
• Go to the WinPFind folder
• Locate WinPFind.txt
• Place those results in the next post!

Reboot back to Normal Mode!

Double Click on "Track qoo.vbs"

Note - If you Antivirus has Script Blocking, you will get a Pop Up Windows asking you what to do. Allow this Entire Script to Run, its harmless!

Wait a few seconds and a notepad page will pop up. Copy & Paste those results and place them in the next post along with the results of WinPFind!

Regards,

Trevuren

[Pop Family]

Hi Trevuren,

I'm trying to take over this problem and hopefully didn't mess things up since I am computer illiterate. I went ahead and followed the directions for the WindPFind
like you said. But I goofed on the "Track qoo.vbs". I accidentally started to do it in Safe Mode and then hit allow program? to run. After realizing it is in Safe mode, moved over to the Normal mode. Now I get
Windows Script Host
c:\Documents an Settings\Karyn\Local Setting\Tem\Temporary Directory for Trackqoo [1].zip\Track qoo vbs
Line 16
Char 1
Error 0x90041001
Code 80041001
Source: Null

Sorry about that. Now what.

[Pop Family]

Also need to add that we went to the desktop and deleted it, but then went back into track qoo vbs and undeleted it so I can get a response back from you. No track qoo.vbs icon in the desktop.

[Trevuren]

Try downloading TrackGoo again and start over from scratch. I cannot overstress the importance of following provided directions very closely. Print them out if you wish. Many people find it easier to follow hard copy instructions than screen instructions.

Trevuren

[Pop Family]

Tried to download Trackgoo again like you said and when I double click on "track qoo.vbs, I keep getting the Windows Script Host message like the one I stated in Post 9 and 10. Will follow instructions very carefully now. Husband will be back to finish working on this. Sorry for the incompetence.

[Pop Family]

Trevuren,

Have tried several times to sownload and start track goo.vbs but I continue to receive the windows script message that my wife showed you earlier today:

Windows Script Host
c:\Documents an Settings\Karyn\Local Setting\Tem\Temporary Directory for Trackqoo [1].zip\Track qoo vbs
Line 16
Char 1
Error 0x90041001
Code 80041001
Source: Null

Not sure where what to try next or where to go!

[Trevuren]

Please try and DELETE all signs of TrackGoo from your machine. I see it is in a temp file now.

Trevuren

[Pop Family]

Trevuren,

I have deleted all signs of TrakGoo from the computer.