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Help! What is Wrong with my XP?


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#1
felinne

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Hi All,

Thanks in advance for helping me out! Here's my problem:

My computer boots fine all the way to my desktop. I can actually open programs, example a virus checker or even a game. BUT, if I RIGHT CLICK on my desktop, instead of the usual mini menu that pops up, the arrow icon goes to an hourglass icon and stays that way. Then, my entire computer starts freezing up.

When I activate my Windows Task Manager with Ctrl-Alt-Del, it shows ZERO applications running and CPU Usage at 0%.

I've run a few virus and spyware checkers and they all say my computer is clean.

I have no idea what is going on or how to fix this. Please help! My AIM is [removed]

Thanks!

Edited by Michelle, 20 April 2006 - 09:20 PM.

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#2
neverborn

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hey felinne,

take a look and see if it helps:
http://www.geekstogo...op-t108858.html
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#3
felinne

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Wow, I think that totally did help. I just right clicked and although it did do the hourglass thing and took a while, I actually got the menu this time and my system did not freeze.

When I removed the security update it gave me a warning that all these programs would be affected, but I removed it anyway. And now no more freezing.

Before I count my chickens too fast, I'm going to try a few more times.

Thanks!

Edited by felinne, 20 April 2006 - 09:08 PM.

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#4
Fenor

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I would also recommend that you disable Automatic Updates for the time being until the update is fixed and no longer causes these issues.

To disable Automatic Updates, right-click on MY COMPUTER and select PROPERTIES. In the new window that appears, click on the AUTOMATIC UPDATES tab and click on the option to Turn off Automatic Updates. Then click APPLY and OK. Once you do this, a warning balloon may appear by the clock saying your computer is at risk. If it appears, double-click on the icon by the clock that looks like a red shield with a white 'X' inside of it. This will open the Security Center. Down the left side of the window you will see a link that says Change the way Security Center alerts me. Click on this link and in the new window that appears, uncheck the box next to Automatic Updates and click OK. The warning bubble by the clock should now disappear.

Feel free to come back to this topic in a couple of weeks and ask whether or not the update has been fixed and that it is okay for you to re-enable Automatic Updates, but for the time being stay away from Windows Update.

Fenor
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#5
Retired Tech

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This arrived recently

http://www.microsoft...n/MS06-015.mspx

Microsoft Security Bulletin MS06-015
Vulnerability in Windows Explorer Could Allow Remote Code Execution (908531)
Published: April 11, 2006 | Updated: April 20, 2006
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