Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

computer wont start after hp recovery format


  • Please log in to reply

#1
wrong1

wrong1

    Member

  • Member
  • PipPip
  • 13 posts
A friends computer wont restart after we did the hp system recovery quick format. It completes the format, but when you click restart it will not start windows. It shows the hp splash screen at that point you have the option to press either f1 or f10 f1=bios f10=hp system recovery, pressing either of those will either bring you to the "settings" or to the system recovery. If you press neither windows will try to start, then the screen will flash then the whole process starts over again. Please help. Its a hp palilion 2.53 p4 sp1
  • 0

Advertisements


#2
Doby

Doby

    Member 2k

  • Member
  • PipPipPipPipPip
  • 2,075 posts
Hi,

HP stores a copy of OS on a seperate partition on the hd the owner is responsible for creating cd's to restore the OS, instructions are in the manual about this. It is possible to recover the OS from that partition of the hd witch you have tried but for some reason won't work.

If the cd's were created then use them to reinstall if not then contact HP, with any luck and still in warrenty they will supply the disks.

If not then you will have to purchase the OS.

Rick
  • 0

#3
wrong1

wrong1

    Member

  • Topic Starter
  • Member
  • PipPip
  • 13 posts
Thanks for the reply. I ended up using an instal disk from another computer that he no longer uses. His computer was extremely infested with viruses and spyware. Many, many files were corrupt and unrecoverable. I suspect that his recovery drive was also effected by the viruses and that is probably why it didnt work.
  • 0

#4
Doby

Doby

    Member 2k

  • Member
  • PipPipPipPipPip
  • 2,075 posts
Yea that is pretty much what usually happens and why it is important with hp and some compaq computers to make the disk's.

Rick
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP