I have a linux network at work that I'm in charged of. Yesterday a guy that works part time like 2 wks out of every month came in and tried to log on, but forgot his password. I went in as root and put in passwd ja22. ja22 is the users account. Typed in the new password and and error came up saying
RPC: Can't encode arguments
password is not changed on server
passwd: Failed preliminary check by password service.
Can anyone tell me what I'm doing wrong. I took a training class for this job and set up my own network and changed passwords with no problems.
The system has Linux 7.2.