[davmic0907]

used link but can't download anything.

comes up when page opens "your current security settings prohibit running active x controls - youre page may not load correclty"

and then when the page comes up it asks "control failed to load - are you using IE 4 or above?"

how do i get rid of this?

[Advertisements]

can't get this scan to download

message comes up saying "current security setting prohibit running activex controls etc etc"

then the page comes up & says "control failed to load are you using IE4 or above?"

how do i get round this?

[davmic0907]

can't get this scan to download

message comes up saying "current security setting prohibit running activex controls etc etc"

then the page comes up & says "control failed to load are you using IE4 or above?"

how do i get round this?

[g2i2r4]

Did you disable AntiSpyWare?

[davmic0907]

yes have disabled microsoft antispyware & firewall

[davmic0907]

ignore last few comments - have now managed to download scan & will post log when finished.

[g2i2r4]

Thanks for the feedback.

[davmic0907]

scan results:

eTrust Antivirus Web Scanner









Reply email address for the file submission:

Scan Results: 30483 files scanned. 8 viruses were detected.

File Infection Status Path
EM_EXEC.EXE Win32.Holax.A infected C:\Program Files\MouseWare\system\
A0022285.exe Win32.Holax.A infected C:\System Volume Information\_restore{449087FE-5F76-4B77-93B9-10D66F43E3F7}\RP107\
A0022286.exe Win32.Holax.A infected C:\System Volume Information\_restore{449087FE-5F76-4B77-93B9-10D66F43E3F7}\RP107\
A0022287.exe Win32.Holax.A infected C:\System Volume Information\_restore{449087FE-5F76-4B77-93B9-10D66F43E3F7}\RP107\
A0022288.exe Win32.Holax.A infected C:\System Volume Information\_restore{449087FE-5F76-4B77-93B9-10D66F43E3F7}\RP107\
A0022289.exe Win32.Holax.A infected C:\System Volume Information\_restore{449087FE-5F76-4B77-93B9-10D66F43E3F7}\RP107\
A0022291.exe Win32.Holax.A infected C:\System Volume Information\_restore{449087FE-5F76-4B77-93B9-10D66F43E3F7}\RP107\
ms0b920b.dll Win32.Holax.A infected C:\WINDOWS\system32\

[g2i2r4]

do you see a 'cure' option?

[davmic0907]

didn't notice - will have to run again

[g2i2r4]

Never mind:

I advise you to uninstall your mouse. That's because this file:
C:\Program Files\MouseWare\system\A0022285.exe
is infected.

Then make a new restore point, as the rest is found in an old system restore point.

Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected)

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.

I bet a new scan will come clean!

[davmic0907]

will have to come back to you tomorrow with update on success

[g2i2r4]

That's oke, I'll check back tomorrow than.

[davmic0907]

sorry but you're going to have to explain how i un-install mouse & then re-install as i'm not sure!

[g2i2r4]

Go to ‘config’
Go to ‘misc tools’
Press the button ‘open uninstall manager’
See if the mouse is mentioned anywhere. If it is:
Press ‘delete this item’. Then exit HijackThis.

If it's not:
Go to start - control panel - mouse.
See if you can uninstall it from there.

If not:
check if the mouse is anywhere in here:
start - all programs

Please let me know how things are.

[davmic0907]

can't find it anywhere!