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System restore and Adobe Flash 9 messed up


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donna28016

donna28016

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Hi,
I hope that I am posting this in the right forum. If not, please let me know. About two weeks ago my computer started getting "alot" of unwanted pop-ups and I know I am a victim of several viruses. I, then, could not open or delete "any" email nor could I watch a video or play games on the internet as I normally do. My system restore page came up as a total blank page so that was of no help. I tried to download Adobe Flash Player 9 and when I clicked on download, nothing happened. The button would not "click". I posted questions on here and I tried to do all the removals that my computer would allow that others suggested on here that I do. When I tried to do the "HIJACK THIS" the notepad would not come up. When I tried to download the Panda thing nothing would click on that either. Then my desktop page became completely blue with only the icons showing, ( I had my grandson's picture as my desktop).

I downloaded several of the virus removals and system clean-ups and used those but my computer seems to be getting worse. I have Windows XP and I use Timewarner cable. I downloaded the trial version of Norton, I have windows defender, and AVG that I use as well. I had the Trendmicro on my computer but my subscription ended and that is when my troubles began.

I am not that computer smart so if you walk me through it I know I can do it. Any help on this matter would be greatly appreciated. Thank you so very much for all the help I have received so far. It has meant alot! And "thank you" in advance for those that help in this matter.

Donna
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