Posted 12 April 2009 - 08:39 PM
Posted 12 April 2009 - 09:03 PM
Please do the following while you are on the screen that you have explained:
- Press Ctrl+Alt+Delete to launch task manager
- If you have to, click the Start Task Manager button. Then, while in task manager, please click File>New Task
- In the field, please enter Explorer.exe and press OK.
Posted 12 April 2009 - 11:23 PM
What did that do? Please reply back with the results of attempting to start Windows Explorer!
Were you able to get your problem fixed?
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