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Having issues with hardware..Please help!


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#46
rshaffer61

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Well we need ot find the motherboard chipset driver because that will fix most of the issues.
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#47
Hart_b

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Alrighty...
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#48
rshaffer61

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Did you by chance find that on the page with all the drivers?
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#49
Gashlad

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If you don't know what chipset is on the machine this little tool will gather all the info you need.

http://www.cpuid.com/cpuz.php
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#50
Hart_b

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I think I found my chip set...Just woundering,what if it's the wrong 1?
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#51
rshaffer61

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Then you will have to get a different one. System should still boot but you may lose some other piece of hardware.
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#52
Hart_b

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Can I just make a restore point and restore my system if it doesn't work?
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#53
rshaffer61

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You could use that way and it should work. Set a restore point then make the change.
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#54
Hart_b

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I have it downloaded,where do I update at??
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#55
rshaffer61

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Go to post 43 and you will see a entry named SM Controller or something like that. Right click on it and then click on Update Driver.
When it asks where to look point it toward the driver you just downloaded.
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#56
Hart_b

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I'm having problems....Is there any software I can get to help me locate,download and update the proper files???
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#57
rshaffer61

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I thought you had the file downloaded already?
Go HERE and then scroll down to Z8 Series section and your laptop will be the middle one.
To the right click on the driver download.
Now it won't work for me since I have Linux but it should work for you. I am going to boot into my Windows and try it to verify.
OK it seems that site is for dealers only. So what I suggest is contacting the store you bought it from and have them get the drivers for you. Since there were no drivers disk supplied they should be able to help you out since the item looks to be sold by Asus from what I can find as a Whitebox item.
Sort of a generic brand name item.

Edited by rshaffer61, 15 February 2010 - 03:57 AM.

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#58
Hart_b

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I didn't buy this computer....It was given to me...I'm not sure where they got it from...
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#59
Gashlad

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Did you try running this to find the chipset ?

http://www.cpuid.com/cpuz.php
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#60
Hart_b

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I did not,I will try....
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