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Win 7 only prints 1 copy to network printers


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#1
RjBass

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Sorry if this is in the wrong forum, I am not sure if it belongs in the Windows 7 forum or the networking forum. Please feel free to move it if it's in the wrong place.

I am having a weird issue with Windows 7 and my network printers. I have a small home network consisting of 2 Win 7 machines and 3 Win XP machines. I also have two networked printers. 1 is shared through one of the Win XP computers and the other is hardwired into the network with it's own IP address.

When sending a print job to either printer, when I tell either printer to print more then one copy of the document, if in XP it will perform the job just fine, but when on one of the Win 7 computers, it only prints 1 copy, no matter how many copies I tell it to print. I have searched for a solution to the problem, but have come up with nothing. Any ideas? Both the printers are older HP laserjets.
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#2
phillipcorcoran

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The printer driver may be the problem - it may not be entirely compatible with Windows 7 if the printer (or rather it's driver) was released a long time ago. Check on the HP website to see if there is an updated driver for that printer model.
http://welcome.hp.co...me.html#Support

Edited by phillipcorcoran, 22 June 2010 - 01:55 PM.

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#3
RjBass

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Ya actually I figured out the issue. It is a couple settings in the printer properties that are set by default when the drivers are installed.

I can't remember exactly what the settings are right now as I am not in front the the pc'c in question, but I will drop a line here with the solution when I get back home.
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