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#16
Blade76

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Im not very good at computer stuff so how do I know how many sticks of ram I have? :)
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#17
rshaffer61

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Since you are not sure it would probably be better to just run the software test instead. That way you don't have to open the system up to find the memory.
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#18
Blade76

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how do I know how many sticks of RAM I have? Also I ran memtest several times, took about 20 min.
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#19
rshaffer61

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Download and install Free Everest Home Edition
Open it.
1: In left pane expand Computer folder.
2: Click once on Summary
3: In upper menu, go Report
4: And then to Quick Report-Summary
5: Save it in text file, and paste it in your next post.
Click the + by computer, click on Sensor. Get a screenshot and post it so I can check your temps and voltages...


DO NOT INCLUDE ANYTHING UNDER THE LINE THAT SAYS "DEBUG- PCI"
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#20
Blade76

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Alright ummm, how to post screenshot? In minecraft its fn f2. Is it the same?
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#21
Blade76

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--------[ EVEREST Home Edition © 2003-2005 Lavalys, Inc. ]------------------------------------------------------------

Version EVEREST v2.20.405
Homepage http://www.lavalys.com/
Report Type Quick Report
Computer CHARLIECHEN-HP
Generator Charlie Chen
Operating System Windows 7 Home Premium Home Edition 6.1.7600
Date 2011-04-28
Time 20:46


--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Windows 7 Home Premium Home Edition
OS Service Pack -
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name CHARLIECHEN-HP
User Name Charlie Chen

Motherboard:
CPU Type 2x , 2533 MHz
Motherboard Name Unknown
Motherboard Chipset Unknown
System Memory 3893 MB
BIOS Type Unknown

Display:
Video Adapter Intel® HD Graphics (1764280 KB)
Video Adapter Intel® HD Graphics (1764280 KB)
Monitor Generic PnP Monitor [NoDB]

Multimedia:
Audio Adapter High Definition Audio Controller [NoDB]

Storage:
IDE Controller Intel® 5 Series 4 Port SATA AHCI Controller
Disk Drive Hitachi HTS725050A9A364 (465 GB, IDE)
Optical Drive hp DVD RW AD-7701H
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 459192 MB (397846 MB free)
D: (NTFS) 17442 MB (2521 MB free)
Total Size 465.5 GB (391.0 GB free)

Input:
Keyboard Standard PS/2 Keyboard
Mouse Synaptics PS/2 Port TouchPad

Network:
Network Adapter Broadcom 4313 802.11b/g/n (192.168.10.102)

Peripherals:
Printer EPSON Artisan 810 Series (FAX)
Printer Fax
Printer hp deskjet 845c
Printer Microsoft XPS Document Writer
USB2 Controller Intel® 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34 [NoDB]
USB2 Controller Intel® 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C [NoDB]
USB Device Generic USB Hub
USB Device Generic USB Hub
USB Device HP Webcam-101
USB Device USB Composite Device
Battery Microsoft AC Adapter
Battery Microsoft ACPI-Compliant Control Method Battery
Battery Microsoft Composite Battery
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#22
Blade76

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Oh and when I clicked on the sensor, there was nothing.... Is that bad?
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#23
rshaffer61

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To do a screenshot please have click on your Print Screen on your keyboard. It is normally the key above your number pad between the F12 key and the Scroll Lock key
Now go to Start and then to All Programs
Scroll to Accessories and then click on Paint
In the Empty White Area click and hold the CTRL key and then click the V
Go to the File option at the top and click on Save as
Save as file type JPEG and save it to your Desktop


Attach it to your next reply

Oh and when I clicked on the sensor, there was nothing.... Is that bad?

Nope your system isn't reporting sensors.


System Memory 3893 MB

I would say 2 memory modules 2 gigs each :)
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#24
Blade76

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Alright so do you know what is wrong with my computer? It still has occasionally blue screens... :)
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#25
rshaffer61

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how do I know how many sticks of RAM I have? Also I ran memtest several times, took about 20 min.


Explain this please. How many complete passes did it make?
There are several steps so I am having a hard time believing it only took 20 minutes to run.
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#26
Blade76

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In my computer there is a memtest when I press the 'esc' when its booting up. I used that memetest. (It said it was memtest) Is it the same as the one you posted?
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#27
rshaffer61

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Possible but I would like you to use the link I provided as it should be the newest version available. I'm not sure what version yours would be.
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#28
Blade76

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Ok ill try the linked memtest one then. Ill tell you if there are any changes
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#29
Blade76

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hey when i opened my computer i found this:


===========================================================================
Interface List
12...ac 81 12 00 17 0b ......Broadcom 4313 802.11b/g/n
1...........................Software Loopback Interface 1
20...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
18...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
None
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
None
Persistent Routes:
None
---------------------------------------------------------------------------

Does this mean anything?
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#30
rshaffer61

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UH where did you find this info?
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