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#1
Sue Hill

Sue Hill

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I have just bought a DC7700p SFF and it has not worked from day 1. The only thing it does is black screen 5 beeps and 5 red led flashes. Tearing my hair out, as sell is insistent that it is the cpu. can you help me with is please
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#2
rshaffer61

rshaffer61

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If you have just purchased it then I would return it to the store you bought it from for either warranty repair or replacement.
Since it has not worked from day 1 as you put it then I would say the store has a obligation to repair it or replace the item for you.
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#3
rshaffer61

rshaffer61

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Are you still having problems with your issue?
It has been 29 days since your last response and I was wondering if the issue has been resolved?
If so can you explain how it was resolved so others may be able to fix it if they have the same issue.
If not please let us know and we can continue with helping you to resolve the issue.
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