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USPS Email Virus


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#16
Essexboy

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OK lets reinstall all the files etc first

  • Quit all running programs
  • For Vista/Seven, right click -> run as administrator, for XP simply run RogueKiller.exe
  • When prompted, type 6 and validate
  • The RKreport.txt shall be generated next to the executable.
  • If the program is blocked, do not hesitate to try several times. If it really does not work (it could happen), rename it to winlogon.exe
Please post the contents of the RKreport.txt in your next Reply.

THEN

Restore Accessories Program Files Menu

Please download this tool here.

You will need to unzip the tool first.

Once you've unzipped the tool, please double-click on it to run it.

Ensure that the following check boxes are checked (as seen in this image below):

Posted Image


Once they are, click on the Restore button.



Restore Admin Tools Program Files Menu

Please download this tool here.

You will need to unzip the tool first.

Once you've unzipped the tool, please double-click on it to run it.

Click on the Restore Administrative Tools Items button.

As seen in this image below:

Posted Image


This next one will produce the necessary shortcut links which you can cut and paste into the start menu folder
Download the repair.vbs file to your destop
Run the repair.vbs
It will ask for a folder name call it recovery
The tool will let you know when it is finished
On the desktop will be a recovery folder
Open the folder
Cut and Paste the links that you want to C:\documents and settings\your name\start menu

Posted Image


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#17
bikeguy08

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Just clicked on the MY COMPUTER icon. Then double clicked on C: drive it states - "0 objects (plus 83 hidden)"
Not sure if this is helpful
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#18
Essexboy

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Yep run rogue killer option 6 first and then fill in the blanks using the other instructions
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#19
bikeguy08

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RogueKiller V6.1.7 [11/05/2011] by Tigzy
mail: tigzyRK<at>gmail<dot>com
Feedback: http://www.geekstogo...13-roguekiller/
Blog: http://tigzyrk.blogspot.com

Operating System: Windows XP (5.1.2600 Service Pack 3) 32 bits version
Started in : Normal mode
User: BILL [Admin rights]
Mode: Shortcuts HJfix -- Date : 11/10/2011 17:45:57

¤¤¤ Bad processes: 1 ¤¤¤
[SUSP PATH] GWMDMMSG.exe -- C:\WINNT\GWMDMMSG.exe -> KILLED [TermProc]

¤¤¤ Driver: [LOADED] ¤¤¤

¤¤¤ File attributes restored: ¤¤¤
Desktop: Success 107 / Fail 0
Quick launch: Success 1 / Fail 0
Programs: Success 20018 / Fail 0
Start menu: Success 87 / Fail 0
User folder: Success 4028 / Fail 0
My documents: Success 2436 / Fail 0
My favorites: Success 37 / Fail 0
My pictures: Success 0 / Fail 0
My music: Success 0 / Fail 0
My videos: Success 0 / Fail 0
Local drives: Success 75480 / Fail 93
Backup: [NOT FOUND]

Drives:
[A:] \Device\Floppy0 -- 0x2 --> Skipped
[C:] \Device\HarddiskVolume1 -- 0x3 --> Restored
[D:] \Device\CdRom0 -- 0x5 --> Skipped

¤¤¤ Infection : ¤¤¤

Finished : << RKreport[2].txt >>
RKreport[1].txt ; RKreport[2].txt
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#20
Essexboy

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What is still missing ?
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#21
bikeguy08

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Nothing that is jumping out. Seems to be back to normal
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#22
bikeguy08

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Although I just tried to access Geeks to go through google (using firefox) and this is how your page displayed. I tried the same through IE and it was normal.

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#23
Essexboy

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OK lets now try Malwarebytes again - get a fresh copy. Also let me know what problems remain

Please download Malwarebytes' Anti-Malware

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish, so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.
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#24
bikeguy08

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All seems to be running normal after the MBAM scan

Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 8138

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

11/11/2011 5:33:29 PM
mbam-log-2011-11-11 (17-33-29).txt

Scan type: Quick scan
Objects scanned: 240375
Time elapsed: 6 minute(s), 17 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 6
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowControlPanel (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowHelp (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowMyComputer (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowMyDocs (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowRun (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowSearch (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
c:\documents and settings\all users\application data\1ylwezb4falkpl.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
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#25
Essexboy

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OK as a final check could you confirm that windows updates is working
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#26
bikeguy08

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Confirmed. Thanks a ton for your help!
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#27
Essexboy

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Subject to no further problems :)

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :)

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset System Restore points:

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following

    :Commands
    [resethosts]
    [emptytemp]
    [CLEARALLRESTOREPOINTS]
    [Reboot]

  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done

Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.

We will now confirm that your hidden files are set to that, as some of the tools I use will change that
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View Tab.
  • Under the Hidden files and folders heading select Do not show hidden files and folders.
  • Click Yes to confirm.
  • Click OK.

Posted Image Your Java is out of date.
Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version of Java components and upgrade the application.

Upgrading Java:
  • Go to this site and click Do I have Java
  • It will check your current version and then offer to update to the latest version


Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

Posted Image Malwarebytes.

Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit
To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?Keep safe :yes:
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#28
Essexboy

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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