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After System Restore Virus, I cannot connect to the network [Closed]


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#31
otaku4225

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Still didn't work. I saw my sisters network with my mom's, removed them both, restarted and connected to this network again.
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#32
Essexboy

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These would suggest it is not a malware problem as you are able to connect to one router but not another... Could you connect your computer to the router using an ethernet cable and let me know if that works
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#33
otaku4225

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Did not work, I got the same error
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#34
Essexboy

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Could I just confirm that the computer connects OK at your sisters but not when you are at home
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#35
otaku4225

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When I was at my sisters home during the weekend, my computer had no problem connecting to the wireless network there. Also, for the last couple of days before that trip I was able to connect to my home network fine, after i did the sfc/scannow that fixed my original problem. My moms computer can go on the internet, and my brothers laptop that is wirelessly connected to the router can go on the internet. My laptop has the same yellow triangle as before, and it lists the network as "identifying" even though it says it is connected.I also have issues connecting to unsecured networks in my area now.
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#36
Essexboy

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Could you go to Start > All programs > Accessories
Right click Command prompt and select run as administrator
In the black box that opens type the following bolded command

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.
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#37
otaku4225

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Microsoft Windows [Version 6.1.7600]
Copyright © 2009 Microsoft Corporation. All rights reserved.

C:\Users\Zach> IPCONFIG /ALL

Windows IP Configuration

Host Name . . . . . . . . . . . . : Zach-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : home

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Atheros AR9285 802.11b/g/n WiFi Adapter
Physical Address. . . . . . . . . : 90-4C-E5-41-2D-4D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::10a0:f922:b87c:19f%13(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.1.159(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 192.168.1.1
71.252.0.12
NetBIOS over Tcpip. . . . . . . . : Disabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8102E/RTL8103E Family PCI-E Fa
st Ethernet NIC (NDIS 6.20)
Physical Address. . . . . . . . . : 00-26-9E-8C-4E-03
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{C28209AC-27A4-44F9-B220-DC273E2F75CA}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.home:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\Zach>
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#38
Essexboy

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OK I have noticed two differences from my system

DNS Suffix Search List. . . . . . : home
NetBIOS over Tcpip. . . . . . . . : Disabled


The first one I know very little about so I feel I would need to pass you to a network expert for that
The second may be cured by the following




1.Click Start, and then click Control Panel.
2.Under Network and Internet, click View network status and tasks.
3.Click Change adapter settings.
4.Right-click Local Area Connection, and then click Properties.
5.In the This connection uses the following items list, double-click Internet Protocol Version 4 (TCP/IPv4), click Advanced, and then click the WINS tab.
6.Click Use NetBIOS setting from the DHCP server, and then click OK three times.
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#39
otaku4225

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Ahh, i did as told and it still shows up as the same error
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#40
Essexboy

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I am awaiting some replies from the network gurus - I will post as soon as I can
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#41
otaku4225

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Fine by me. Thanks
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#42
Essexboy

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OK one of the Techs will pop in here soon to do his networky type thing
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#43
otaku4225

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Thanks
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#44
The Admiral

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Hey otaku4225! Essexboy requested that I take a look at this issue - he's certainly a malware pro but asked for help with this specific networking issue. Don't worry, you're in good hands! :thumbsup:

Autoconfiguration IPv4 Address. . : 169.254.1.159(Preferred)

I'm not sure how technically awesome you are, so I'm going to explain this nice and simple. If it all makes sense to you, great, maybe my simple instructions can help someone else who stumbles across this post.
Each device on your network needs its own unique address, called an IP Address. When the internet sends information to your computer (like a webpage or an mp3), it sends it to your router and your router has to figure out where to send it. So your router is in charge of assigning those unique addresses to your computers so that it knows where to forward those webpages. Your IP address at home is 169.254.1.159, which is not an address assigned by your router. Your computer asked your router for its own address, it didn't get one, so it gave itself its own address. If your router had assigned it to your computer, it would show something like 192.168.1.5.

DNS Servers . . . . . . . . . . . : 192.168.1.1, 71.252.0.12

This is interesting that you have DNS servers set up like this. DNS is what matches up unique addresses with hostnames on the internet - it's how your computer knows that geekstogo.com = 204.145.81.68. Usually your only DNS server is your router (192.168.1.1) and your router figures it all out.

I'd like to make sure that your computer is asking for an IP address, and that it knows where to go for the internet, then I have some other things for you to try.

  • Open Network Connections by clicking the Start button , and then clicking Control Panel. In the search box, type adapter, and then, under Network and Sharing Center, click View network connections.
  • Right-click the connection that you want to change (Wireless Network Connection), and then click Properties.
  • Click the Networking tab. Under This connection uses the following items, click Internet Protocol Version 4 (TCP/IPv4) and then click Properties.
  • Click Obtain an IP address automatically, and click Obtain DNS server address automatically, and then click OK.
(instructions from microsoft.com)

A few other things:
Are there other computers in your house that are able to access the internet? If so, could you run an ipconfig /all on one of them and post up the results?
Could you plug your laptop directly into the cable modem, bypassing the wireless router? That way we know that if you still don't get a unique address, it isn't the router that is the problem. If you are able to connect to the internet plugged directly into the modem, we'll let Essexboy pick back up with any malware scanning he'd like to do.
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#45
otaku4225

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Those settings were already checked on my IvP4. I can not access the network by wires, i tried hooking it up last night.

This is the ipconfig/ all for my moms computer. Hers is directly hooked up to the router

Microsoft Windows [Version 6.0.6001]
Copyright © 2006 Microsoft Corporation. All rights reserved.

C:\Users\szuszi> ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : szuszi-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : home

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Realtek RTL8168C(P)/8111C(P) Family PCI-E
Gigabit Ethernet NIC (NDIS 6.0)
Physical Address. . . . . . . . . : 00-21-70-1C-61-06
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::b804:794b:5f3f:c9e6%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Thursday, December 01, 2011 8:14:30 PM
Lease Expires . . . . . . . . . . : Saturday, December 03, 2011 1:20:41 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : isatap.home
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:1c22:2040:3f57:fefd(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::1c22:2040:3f57:fefd%10(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Users\szuszi>
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